Jan
min : 14°C
max : 20°C
We love —
- Enjoying the lush ambience of the tropical gardens and elegant colonial-style interiors at the beloved Iberostar Heritage Grand Mencey 5*.
- Taking advantage of the hydrotherapy circuit at the luxurious Spa Sensations.
- Relaxing next to the garden with an apéritif at Iballa Cocktail Bar, listening to live music.
Customer reviews —
9.2/10
207 reviews
Iberostar Heritage Grand Mencey 5* —
Situated in a quiet residential area just steps from García Sanabria Park, the Iberostar Heritage Grand Mencey 5* is a modern 5-star property with a sophisticated, elegant atmosphere. The hotel’s tropical gardens, beautiful patio with a fountain, and outdoor pool create a dreamy setting for a tranquil, laidback holiday.
Your room —
Choose between a stay in a Garden View Room, a Superior Room, or a Junior Suite.
Garden View Room (31 m²)
Enjoy the relaxing setting of your Garden View Room with its lovely views. Between the quality amenities and the neat decoration, you will spend unforgettable moments here.
Superior Room (36 m²)
For extra space and style, the Superior Room is equipped with everything you need for a memorable stay.
2 Adults
or
1 Adult
+ 1 Child
Junior Suite (45 m²)
The sumptuous Junior Suites are as generously sized as they are luxurious, boasting their own living area and balcony or window. The views really are a sight to behold, overlooking the pretty courtyard and grounds.
3 Adults
or
2 Adults
+ 1 Child
Your dining choices
Just for you:
- 1 x complimentary Frozen Margarita cocktail at Iballa Cocktail Bar (per person, per stay)
Choose between a bed and breakfast stay or a half board stay (your breakfast and evening meal will be served in the main restaurant - excludes drinks).
On the terrace, Papa Negra serves inventive dishes crafted from locally sourced ingredients in an elegant setting. Los Menceyes offers a generous buffet breakfast, while its evening à la carte menu features signature creations and regional specialities such as grilled octopus. Los Laureles completes the hotel’s refined dining selection. For an international twist, Kon·Tiki presents tartar, ceviche, tacos and octopus bao, accompanied by a varied cocktail menu on the terrace. Colmado 1917 provides an intimate, artisanal experience centred on local produce, while Duke blends ancestral Japanese techniques with Mediterranean character in a sophisticated fusion setting.
Your time
Indulge in rest and rejuvenation at Spa Sensations in the Iberostar Heritage Grand Mencey 5*. Relax and revive yourself in the thermal circuit area, which boasts facilities such as a sauna, foot bath, Turkish steam bath, dry heat experience, hydrotherapy pool, plunge pool, Jacuzzi, sensation showers, relaxation room and two outdoor pools.
Optional excursions —
Siam Park entrance ticket
Enjoy an unforgettable day at Siam Park, the best water park in the world on Tenerife, with thrills, family fun and spectacular attractions for all ages.
Cruise on a Flipper Uno sailboat
Set off on an unforgettable 3-hour cruise from Los Gigantes, featuring spectacular cliffs, a swim in crystal-clear waters, lunch on board and the chance to discover marine mammals with a specialist guide.
Medieval epic at San Miguel Castle - ticket only
Experience a grand spectacle of knights and feast as in the Middle Ages in an authentic castle, with epic battles and a royal banquet.
Visit to an authentic Tenerife farm with wine tasting
Visit an authentic Tenerife farm and discover the artisanal production of award-winning cheeses, with a tasting of local wines.
Included services —
Assistance at your destination
For a worry-free holiday, please use our assistance throughout your stay (welcome at the airport, emergency number, excursion tips).
Your journey to Tenerife —
Flights:
You will be able to choose your airline and flight times when you make your booking, in either Economy, Premium, or Business class, depending on the destination and carrier. This flight may include one or more stopovers. Please review your flight options carefully as departure and arrival airports may differ, in order to offer the best price.
Luggage information
Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.
For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.
You will receive all the information you need to check in for your flights after you have made your reservation.
Santa Cruz de Tenerife —
On the northeastern coast of Tenerife, the capital Santa Cruz de Tenerife blends cosmopolitan charm with the wild beauty of the Canary Islands. Once a historic port, today it’s a vibrant, sun-kissed city where palm-lined avenues meet modern art museums, colourful markets and the rhythm of island life. Beyond its lively streets lie volcanic landscapes, black-sand beaches and charming villages — the perfect contrast between culture and nature that makes Tenerife so captivating year-round.
Must-sees:
- Mount Teide National Park: A UNESCO World Heritage Site dominated by Spain’s highest peak — explore by hike or cable car for breathtaking views.
- Auditorio de Tenerife: Santiago Calatrava’s futuristic architectural icon, hosting concerts and operas by the sea.
- Playa de las Teresitas: A golden-sand beach framed by turquoise waters and palm trees, just minutes from the city.
- La Laguna: A beautifully preserved colonial town and university hub with cobbled streets and pastel façades.
- Mercado de Nuestra Señora de África: The beating heart of Santa Cruz, brimming with island flavours and local produce.
Culinary culture:
Tenerife’s gastronomy is a feast of Atlantic freshness and volcanic flair. Savour papas arrugadas with spicy mojo sauce, grilled fish straight from the coast, or gofio, a local grain dish with ancient roots. Pair your meal with a glass of Malvasía wine from the island’s sun-drenched vineyards, and finish with tropical fruits or rich local honey.
Dive deeper:
Beyond its beaches and nightlife, Tenerife reveals a softer, more authentic side. Stroll through Anaga Rural Park, where misty laurel forests meet dramatic cliffs, or discover fishing villages like San Andrés. Visit in February for the Santa Cruz Carnival, one of the world’s most spectacular celebrations, filled with music, colour and exuberant costumes. Inland, quiet hamlets, banana plantations and star-filled skies await those who wander off the beaten path.
Good to know:
Santa Cruz de Tenerife is about 15 minutes from Tenerife North Airport and 45 minutes from Tenerife South Airport. The island enjoys a mild, spring-like climate all year, with the best hiking conditions from October to May. The local currency is the euro (€).
