Please find practical information about the property and your trip:
This property is not accessible to people with reduced mobility.

Check-in time: 15:00
Check-out time: 12:00

Pets are not permitted.
Your stay may be subject to an additional city or tourist tax payable directly to the hotel, which is not included in our nightly rate. Please check with hotel directly for further information.

 

 

Important details about your hotel:

Check-in and check-out outside the hotel's standard times are subject to availability and may incur additional fees, please check with the hotel prior to your visit.

Please note, any included meals are usually served at the hotel’s main buffet restaurant (unless stated otherwise). Alternative food and beverage outlets may not be applicable to your board basis and/or available at selected times only. Please see directly with the hotel for further details of your board conditions.

Your all inclusive benefits:

Lava Buffet Restaurant

• Buffet-style breakfast (7:30 to 10:30 am), lunch (1 to 3 pm) and dinner (7 to 10 pm)

Arena Restaurant

• Dinner from 7 to 9:30 pm (for stays of 7 nights or more; prior reservation required)

Arena Pool & Snack Bar

• Snacks from 10 am to 7 pm
• Light lunch buffet

Hello! Bar

• National drinks, spirits, beer, water and snacks from 10 am to midnight

The Show

• National brand drinks, spirits, beer and water from 8:30 pm to 11 pm

Please note:

• Drinks included in restaurants: soft drinks, beer and house wine (lunch and dinner only)
• Drinks included in bars: soft drinks, beers, hot drinks and a selection of local alcoholic drinks subject to the all inclusive menu. International alcoholic beverages are also available for a small supplement
• You must always wear your all inclusive wristband
• Consumption of alcoholic beverages is prohibited for anyone under 18 years of age
• Formal dress code enforced for dinner
• The View Platinum Club and the Platinum Club Lounge are only open to guests staying in Platinum accomodations

 

If booking as a solo traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up-to-date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

 

Travel with peace of mind

 

To ensure a peaceful holiday, our partners are committed to respecting the local health and sanitary measures in force to protect your safety and well-being.

 

Please note: health and sanitary measures may be subject to change in line with government recommendations. Consequently, they may affect access to certain amenities and leisure facilities.

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.