We Love —
- Setting off to this gorgeous 4-star hotel in the world-renowned destination of Mexico's Riviera Maya.
- Letting the waters of the sparkling Caribbean Sea lap gently against your feet on perfect sandy beaches.
- Indulging in a relaxing treatment at the spa before trying out some action-packed watersports - the choice is yours.
New Voyage Privé —
Carefully selected by our experts especially for you
The Reef Playacar is an oasis of tranquility nestled in a unique green setting, perfect for rejuvenating amidst lush vegetation. Located in the secure area of Playacar, the hotel is just minutes from Playa del Carmen's famous Quinta Avenida, combining peace and quiet with easy access to local attractions. Ideal for those seeking a stay in harmony with nature, The Reef Playacar offers a relaxing and exotic experience for the whole family.
The Reef Playacar 4* —
Just for you:
- 1 complimentary eSIM with 1GB internet data
- Roundtrip airport transfers (with flight-inclusive bookings only)
Located south of Cancun, the Riviera Maya is renowned for its magnificent beaches, but also for its rich Mayan heritage, with pyramids, temples and cenotes. It is in this unique setting that the Reef Playacar 4*, nestled in the residential area of Playacar in Playa del Carmen, welcomes you with privileged access to the Caribbean beaches. This intimate complex, set in a tropical garden, offers spacious rooms in 18 ochre-toned buildings, perfect for relaxing with the whole family.
Your room —
Just for you:
- 50% discount on the Premium Room upgrade (already factored into our prices)
- Complimentary bottle of wine in your room on arrival
Enjoy a stay in a Standard Room or higher category.
Standard Room (27 m²)
Bright and spacious, your Standard Room is waiting for you to spend some quality time with your family. Admire the view of the lush garden from your balcony or terrace for a timeless moment.
Maximum room capacity
Premium Room (27 m²)
For an exceptional getaway, let yourself be seduced by the Premium Room. Fitted with top-of-the-range furnishings, it will envelop you in unrivalled comfort to enhance your stay.
Maximum room capacity
Your dining choices
This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information.
Take your taste buds on a journey at the Reef Playacar.
In the main restaurant, Chula Vista, you can choose between international and local dishes. Fancy something different? Two à la carte restaurants (at an additional cost) complete the hotel's culinary offer, offering Italian cuisine at Boticceli and gourmet cuisine at La Terrazza.
Visit the 4 bars for refreshing drinks, tasty snacks and live music.
Your time
Relax on your resort's heavenly beach, under the palm trees and facing the Caribbean Sea, in a lush green setting. If you prefer fresh water, the two swimming pools at Reef Playacar are sure to please. You'll never be bored thanks to the daily activities programme and the mini-club to keep your children occupied.
Sports enthusiasts can try their hand at kayaking, water polo, diving or even motorised water sports at an additional cost. Need a break? Head to the spa and well-being centre or discover your hotel's beauty salon.
In the evening, discover Playa del Carmen's lively nightlife around the Quinta Avenida, with its bars, restaurants and nightclubs, or take a day trip to the island of Cozumel, renowned for its diving spots.
Included extras —
eSIM with 1GB internet

Enjoy easy access to the internet with a handy 1GB eSIM, bookable at the next stage of the booking process. Install your eSIM before departure in just a few taps.
Note: please check that your phone is eSIM-compatible before departure.
Your journey to Mexico —
Flights:
You will be able to choose your airline and flight times when you make your booking, in either Economy, Premium, or Business class, depending on the destination and carrier. This flight may include one or more stopovers. Please review your flight options carefully as departure and arrival airports may differ, in order to offer the best price.
Luggage information
Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.
For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.
You will receive all the information you need to check in for your flights after you have made your reservation.
Riviera Maya —
Cancun offers something for everyone, promising the best of the country's sun-soaked beaches, opulent all inclusive resorts and dazzling turquoise waters, alongside fascinating Mayan ruins, quintessential Mexican culture and authentic cuisine.
By day, Cancun offers its visitors first-class service and total relaxation, as the sprawling hotels showcase endless entertainment, delicious dining opportunities, blissful wellness facilities and contemporary furnishings, all nestled on a stretch of unspoiled sand. By night, the strip becomes alive with thrilling excitement, as the legendary clubs open up their doors and the party begins.
For those hoping for a sense of tradition and culture during their stay on the Yucatán Peninsula, Cancun also offers up ancient treasures, where towering stone temples and astounding cities that date back centuries lay nestled in verdant surroundings. From the dramatic coastal setting of Tulum, to the jungle scenery and magical lagoons of Coba and the iconic Es Castillo pyramid of Chichen Itza, Cancun's surrounding ruins provide an incredible day-trip in total, sun-kissed paradise.
Please note, Mexico’s coastline is susceptible to large amounts of Sargassum seaweed, which can, at times, be prolific.