For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport, health and visa information please click here.

Please note that the advice can change and consumers should continue to check it until they travel.

It is essential that all customers purchase adequate travel insurance for all countries they are travelling to or through.

Mexico

Please note that UK Citizens do not need to apply for visas in advance for Mexico. Tourist cards will be given to all passengers on the aircraft which must be filled out before landing in Mexico. The tourist card needs to be kept for the duration of your stay and shown at the airport on departure. Failure to produce the tourist card will result in an additional cost of $295.

It is essential that all customers purchase adequate travel insurance for all countries they are travelling to or though.

USA

If you are travelling to the USA or choose a flight which routes via the USA, and are travelling under the Visa Waiver Programme (VWP), you must obtain an ESTA (Electronic System for Travel Authorisation) prior to departure. Passengers who have not received travel authorisation via ESTA prior to travel will be denied boarding. Please note that if you are denied from boarding, or are not allowed into the US for any reason, you will still be subject to our cancellation charges in accordance with our terms and conditions.

It is essential that all customers purchase adequate travel insurance for all countries they are travelling to or through.

How do I apply for ESTA?
Prior to departure, you will need to visit https://esta.cbp.dhs.gov and fill in the online application, ensuring you receive approval before you fly. The final deadline for ESTA applications is 72 hours before departing.

This property is not accessible to people with reduced mobility. 
The number of rooms at this property: 320
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include a city/accommodation/tourism tax which may be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.