The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4* & Optional Extension at Dreams Tulum Resort & Spa 4* - Playa del Carmen - Up to -70% | Voyage Privé

Irresistible offers on inspirational holidays, exclusively for our members.

Every day, irresistible holiday offers, for members only

We Love

  • Stay 1 minute away from the famous Playa del Carmen's Quinta Avenida and all the attractions of this festive city at the The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*.
  • Settle in a contemporary design hotel with a rooftop with pool and Jacuzzi and head out to explore the charms of the local area.
  • Spend your nights in a spacious and modern Junior Suite and enjoy a delicious breakfast every morning.
  • Members can choose to add on a beach extension in Mexico's sun-soaked coast for a fabulous, relaxing stay at the Dreams Tulum Resort & Spa 4*.

Customer reviews

Your Destination

Discover the ancient civilization and stunning tropical environment of the area with eco tours, archaeological sites, and guided sightseeing. Or, hit the 5th Avenue Shopping district, stunning beaches, and thrilling nightlife of Riviera Maya and Cancun.

Whether you're a jungle explorer, a watersports enthusiast or looking for something quiet and romantic, you are sure to find the perfect balance of pure relaxation, fun-filled activities and ancient culture during your Mexican holiday.

Our Offers

Offer 1: The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4* Only 

Offer 2: The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4* and Extension to Dreams Tulum Resort & Spa 4*

7 Nights
3-night stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*
4-night stay at Dreams Tulum Resort & Spa 4*

8 Nights
3-night stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*
5-night stay at Dreams Tulum Resort & Spa 4*

9 Nights
4-night stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*
5-night stay at Dreams Tulum Resort & Spa 4*

10 Nights
3-night stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*
7-night stay at Dreams Tulum Resort & Spa 4*

12 Nights
5-night stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*
7-night stay at Dreams Tulum Resort & Spa 4*

14 Nights
7-night stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*
7-night stay at Dreams Tulum Resort & Spa 4*

The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*

Enjoy a luxurious and charming escape to Playa del Carmen when you choose The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*. This hyper-local, luxury hotel offers contemporary design interiors which blend modern touches with authentic moments. The hotel brings a touch of glamour to the area and offers guests plush, modern rooms, indulgent dining options and 2 fabulous infinity pools! There is also a wonderful rooftop bar offering views of the Caribbean Sea as well as a coffee house that was originally opened by Bob Marley's son, Rohan Marley.

From the hotel, guests can easily discover the wonders of the local area such as the bars, and boutiques of Fifth Avenue (Quinta Avenida) and the Yucatan Peninsula's treasured attractions including the sacred Mayan ruins to thrilling eco-theme parks.

Some services may incur additional charges, payable locally.

Sanitary Measures

Cleaning and Disinfection

  • Bed linen and towels washed according to the recommendations in place
  • Accommodation is disnfected after each stay
  • Enhanced cleaning of communal areas
  • Use of cleaning products specifically designed to protect against coronavirus

Rules and Precautions
  • Check-in and check-out with limited contact
  • Monitoring health status of customers
  • Hand sanitizer available
  • Healthcare staff available
  • Compliance with rules on physical distancing
  • Compliance with the safety protocol established by staff

Meals and Beverages

  • Dishes are disinfected
  • Food delivery available at accommodation

Activities and Leisure Safety
  • Some facilities at the establishment may be closed or accessible only upon reservation

Read more

Your Room

This offer is based on a Junior Suite ( approximately 39m²).

Junior Suite

Settle into your charming and vibrant Junior Suite. With inspirations of the Mexican Caribbean and colours that represent the hotel, these spacious suites offer a relaxing haven to retreat to after a busy day. Take a seat in the cosy living area or relax on the king-size bed before freshening up in the modern bathroom. Here you can also find all of the modern amenities needed for a blissful stay.

Sleeps up to

Adults Adults Adults
3 Adults
+
1 Child
or
Adults Adults
2 Adults
+
2 Children

Please note: the bed for the 3rd/4th guest sharing is likely to be a sofa bed or camp style bed.

Your Board Basis

This offer is based on a Bed and Upgraded American Breakfast stay.

Expect authentic flavours and fresh ingredients when you dine at The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*. The charming variety of dining and drinking spots allows guests to enjoy gourmet and casual moments in a refined setting. 

Mercatto 
Savour Italian cuisine with a Playa del Carmen twist when you choose to dine at Mercatto. Enjoy the lively setting and tuck into pizzas made from scratch, original family-style dishes and fresh food served at breakfast and dinner time. 

El Tigre
This rustic and authentic Mexican tequila bar is sure to delight travellers looking for that extra bit of fun during their stay. There are over 100 different types of Tequila and Mezcal and guests can choose to enjoy a tasting experience to try some while tasting small plates and delicious tapas bites.

Marley Coffee
The perfect place to start the day, treat yourself to a delicious sweet pastry delivered fresh every morning from a local bakery and enjoy the laid-back coffee house vibes. The coffee house, which was opened by Bob Marley's son, Rohan Marley, serves up some of the best coffee in Playa del Carmen with artisan roasted beans from some of the best locations. 

Fives Rooftop
Expect delightful cocktails and sun-kissed views at the Fives Rooftop bar. This spot is open for lunch, dinner and late-night revelry with poolside lounging and charming ocean views. This is the perfect place to chill out and watch the sunset with a tasty dish and refreshing drink.

Please note: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Please note that due to the current global health pandemic (COVID-19), certain restaurants and buffets may be closed or places and tables may be limited. We strongly recommend that you contact the hotel for further information two days before your arrival.

Your Time

Just for you
Just for you:
  • $25 usd discount at the Beauty Parlour
  • $50 usd discount at The Spa
The hotel sits surrounded by the azure Caribbean Sea and the bustling Fifth Avenue district so there are plenty of opportunities for guests to head out and stroll along the beach or explore the town. 

While away your days at the lovely infinity pool where you can watch the sunset over the Caribbean Sea and take a dip in blissful surroundings. The hotel also boasts a 24-hour fitness centre for guests to work on their fitness routine or simply start the day feeling fresh and energised. There is also a sauna and steam room, gift shop, live music and shows, private cabanas & loungers and more.

Please note that due to the current global health pandemic (COVID-19), the cultural, leisure and wellness activities, as well as the outdoor swimming pools at this hotel, may be closed or limited in terms of access. We advise you to contact the hotel or the tourist office two days before your arrival.

Optional Beach Extension

You may choose to extend your trip by adding a 4, 5 or 7-night stopover at the Dreams Tulum Resort & Spa 4* in Riviera Maya, in an Upgraded Deluxe Junior Garden View Room, with All Inclusive dining (Breakfast, lunch and evening meal with a selection of snacks and drinks).

Just for you
Just for you:
  • Complimentary access to the hydrotherapy circuit (once per guest per stay)
  • Kids stay free - Up to two kids stay free when sharing with two paying adults, or one kid stays free when sharing with one paying adult
Escape to Mexico's Riviera Maya for a 100% relaxing stay and a beautiful escape to total paradise. With picture perfect landscapes and golden sandy beaches, ruins of ancient civilisations, a beautiful seabed and archaeological sites, Playa del Carmen is the ideal location for a peaceful getaway filled with discovery.

Head out and discover the ancient civilisation and stunning tropical environment of the Riviera Maya with eco tours, archaeological sites, and guided sightseeing. Alternatively, hit the shopping districts, stunning beaches, and thrilling nightlife, for which this stretch of coast is famous.

Dreams Tulum Resort & Spa 4*

The Dreams Tulum Resort & Spa 4* is an outstanding resort, situated on one of the most unique beaches in the state of Quintana Roo, and surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture.

It provides upscale surroundings and combines fun and relaxation with the ancient world of the Maya. The Dreams Tulum Resort & Spa 4* is the only resort on the coastline of Mexico’s Yucatán Peninsula where you can view the ancient ruins of Tulum from the beach for an unforgettable experience.

Please note: Some facilities may incur an additional fee, payable locally.

Sanitary Measures

Cleaning and Disinfection

  • Accommodation is disnfected after each stay
  • Bed linen and towels washed according to the recommendations in place
  • Accommodation is disnfected after each stay
  • Enhanced cleaning of communal areas
  • Use of cleaning products specifically designed to protect against coronavirus

Rules and Precautions
  • Check-in and check-out with limited contact
  • Monitoring health status of customers
  • Hand sanitizer available
  • Healthcare staff available
  • Masks available for guests
  • Compliance with rules on physical distancing
  • Compliance with the safety protocol established by staff

Meals and Beverages

  • Dishes are disinfected
  • Food delivery available at accommodation

Activities and Leisure Safety
  • Some facilities at the establishment may be closed or accessible only upon reservation

Read more

Your Room

The guest rooms and suites at Dreams Tulum offer a private and furnished patio or terrace, in addition to a marble bathroom with shower, hydrotub and double sink and a spacious living room with sofa. Amenities in this fantastic room include 24-hour complimentary room service, a daily replenished mini bar, 42" cable TV, iPod® docking station and air-conditioning with individual climate control.

Sleeps up to

Adults Adults Adults
3 Adults
or
Adults Adults
2 Adults
+
1 Child

Please note: the bed for the 3rd guest sharing is likely to be a sofa bed or camp style bed.

Your Board Basis

Seven distinctly different dining venues offer superb, freshly-prepared dishes, and with a range of cuisines available to you, you'll never tire of dining at the Dreams Tulum Resort & Spa 4*!

Portofino - Fine Mediterranean and Italian dining à la carte
Himitsu - Luscious Chinese and Thai specialties à la carte
Gohan - Delicious Sushi in a bright setting
Seaside Grill - All your deep sea favourites, à la carte and right on the beach
El Patio - Authentic Mexican à la carte favourites
Bordeaux - Exquisite candlelit à la carte French masterpieces. Adults only
Gohan - Enjoy sushi and Peruvian tiraditos at this à la carte restaurant
World Café - An international buffet of fabulous proportions
Coco Café - Premium coffee and deli snacks in a casual and relaxed atmosphere
Barefoot Grill - Enjoy light lunch specialties in a casual and relaxed outdoor setting

You're also never far from one of the indoor and outdoor bars and lounges, where you can sip on a refreshing drink and soak up some beautiful Mexcian sunshine.

The Rendez-vous - The main lobby bar serving tropical, national and international specialties
Sky Sports Bar - Guests can watch their favorite sporting event in a relaxed atmosphere while enjoying an international
The Lounge Bar - Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks before or after dinner in a lively atmosphere
Manatees - Frolicking swim-up bar
Sugar Reef - More good times in the sun
Revive Bar - Another way to relax at the spa
Smoothie Bar - Enjoy over 30 varieties of healthy frozen shakes, smoothies and fresh fruit blends

Please note: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally.  Meals, snacks and drinks may be available at selected times only.

Please note that due to the current global health pandemic (COVID-19), certain restaurants and buffets may be closed or places and tables may be limited. We strongly recommend that you contact the hotel for further information two days before your arrival.

Your Time

The Dreams Tulum Resort & Spa 4* enjoys a prime position along the cool Caribbean Sea, making it the ideal place for water based activities such as sailing, windsurfing, kayaking, snorkelling, ocean trampoline and water aerobics!

The resort also boasts a large outdoor pool, quiet pool, tennis, volleyball and table tennis, and at the end of the day, enjoy a range of evening shows and entertainment, providing fun for all the family! Your hotel also features a kid's club! The Explorer's Club is perfect for youngsters, where they can play in their own pool and play area, and take advantage of activities including climbing, treasure hunts, and arts and crafts.

Please note that due to the current global health pandemic (COVID-19), the cultural, leisure and wellness activities, as well as the outdoor swimming pools at this hotel, may be closed or limited in terms of access. We advise you to contact the hotel or the tourist office two days before your arrival.

Your Optional Excursions

Our members can choose to add the following excursions at the next stage of the booking process for an additional fee - subject to availability. 

Isla Mujeres Excursion

Your Optional Excursions
Venture to Isla Mujeres with this relaxation inducing excursion! Admire the peaceful and paradisiacal beaches of the Caribbean Sea as you enjoy a spectacular day sailing from Cancun to Isla Mujeres. You will have the opportunity to explore the impressive sites of the island and immerse yourselves in the fantastic panoramas.

Discover the natural beauty of the Mexican Caribbean by snorkelling in one of the most beautiful reefs in the Caribbean. All you will need to do on this excursion is relax and enjoy a delicious meal in the exclusive beach club. Then, once on the island, stroll on the island by foot or enjoy a golf cart ride.

Included:
- Guide
- Open bar on the catamaran
- Buffet breakfast
- Snorkelling equipment available
- Access to the Beach Club

Not included:
- Tips (for guide and driver)
- Memories and personal expenses
- Towels
- Photos
- Drinks at Beach Club
- Port tax: $ 12
- Return transportation from Riviera Maya: $ 20

To bring: Sun cream, hat, swimsuit, towel, camera, mosquito repellent and extra money for souvenirs and tips (guide and driver). Make sure you have your driver's license in case you want to drive a golf cart.

Important Information:
Duration: approximately 9 hours
Availability: Sundays
Depending on the weather conditions, the snorkelling activity may not be offered.

Read more

Holbox Island Tour – Exclusive to Voyage Privé

Your Optional Excursions
Holbox Island offers 36 km of pristine white sand beaches bathed in an emerald green sea. On this exclusive excursion, you’ll tour spots like Isla Pasion and Punta Coco on a private boat, enjoy lunch at a five-star eco resort and more. In addition, there is golf buggy tour of the island to look forward to.  

Board your boat at Chiquila – piloted by a local fisherman – and be whisked off on a two-hour tour. Enjoy the beauty and crystalline waters of such magical spots as Isla Pasion, Punta Coco and Punta Mosquito, before heading to the eco resort for lunch followed by some laid back time on the sun loungers.

Then you’ll have the chance to jump into a golf buggy for some fun exploring of the area around the eco-resort. Next up is a trip to Holbox’s laidback main square for some free time before returning by ferry to Chiquila and on to Cancun. 

Included:
- Transport
- Guide
- Private boat tour (approx. 2 hours)
- Ferry to Chiquila (approx. 20 minutes)
- Lunch (non-alcoholic drinks included) in a five-star eco-resort
- Guided tour by golf buggy

Not included:
- Tips (for guide and driver)
- Alcoholic drinks

To bring: Sun cream, hat, swimsuit, towel, camera, mosquito repellent and extra money for souvenirs and tips (guide and driver).

Important information:
Babies will have to sit on the lap of adults
Duration: approximately 12 hours
Availability: Wednesdays and Saturdays
There are many kilometres between your hotel to where the excursion commences, therefore a long journey time should be expected. In this time however, you will get to enjoy views of the local life from your transfer vehicle.

Read more

Visit Chichén Itzá and Palomitas Cenote

Your Optional Excursions
The pre-Hispanic city of Chichen Itza is the most important and remarkable city of Mayan culture.  Once on the site, marvel at Chichén Itzá, considered one of the new Seven Wonders of the World and the most impressive archaeological site in America. During your trip to this historic monument, your guide will immerse you in the history of the Mayans and Mexico by reminiscing about the past and construction of this intriguing site.    

You will then visit the beautiful city of Valladolid founded in 1543 and build on an ancient archaeological site known as Zaci. As a result, Valladolid is the second largest and most important city in the Yucatán Peninsula. Once in Valladolid, you will enjoy a traditional lunch in a 17th century. Mexican pueblo. A real treat for your taste buds!

Afterwards, we´ll visit the flea Market and walk around the main square in town, before moving onto the "Palomitas" cenote. The cenotes of Mexico are renowned chasms filled with water which have formed over time and offer a breathtaking experience! Here, you’ll get to swim and enjoy this beautiful site - considered one of the most beautiful of the Yucatán peninsula.  

If you have chosen an offer which includes the Yucatan Mini Tour, this option is included in your itinerary, so it is not necessary to add this option to your booking on the Voyage Privé website.

Included:
- Van transport
- Entrance to the ruins
- Lunch (non-alcoholic drinks included)
- Guide
- Snorkel equipment

Not included:
- Camera fees at Chichén Itzá
- Tips (for guide and driver)
- Alcoholic drinks
- Personal expenses

To bring: Sun cream, hat, swimsuit, towel, camera, comfortable shoes, anti-mosquito as well as extra money for souvenirs and tips (guide and driver)

Important information:
Duration: approximately 10 hours
Availability: Tuesdays and Thursdays
Age: Infants and young children are not allowed on this excursion
There are many kilometres between your hotel to where the excursion commences, therefore a long journey time should be expected. In this time however, you will get to enjoy views of the local life from your transfer vehicle.

Read more

Your Journey

Flights: You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.

The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: When choosing Offer 1, one way shared transfer from Cancun Airport to The Fives Downtown Playa del Carmen is included with flight-inclusive offers. When choosing Offer 2, inter-hotel transfer from The Fives Downtown Playa Del Carmen to Dreams Tulum is included with all offers and one way shared transfer from Dreams Tulum to Cancun Airport is included with flight-inclusive offers.

For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly. 

Weather

Jan
min : 17°C max : 28°C
Feb
min : 17°C max : 29°C
Mar
min : 19°C max : 32°C
Apr
min : 21°C max : 33°C
May
min : 22°C max : 34°C
Jun
min : 23°C max : 33°C
Jul
min : 23°C max : 33°C
Aug
min : 23°C max : 33°C
Sep
min : 23°C max : 32°C
Oct
min : 22°C max : 31°C
Nov
min : 19°C max : 29°C
Dec
min : 18°C max : 28°C

Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please  click here.


Please note that the advice can change, and you should continue to check all advice until you travel. 


Entry Requirements

You must ensure you have a valid passport to travel on. 


If you’re visiting Mexico as a tourist you don’t need a visa, but you’ll need to complete an immigration form and have this with you when you enter and leave Mexico. You can get one either when you arrive (forms are available at border crossings or onboard flights to Mexico) or online in advance from the National Institute of Immigration website


You need an immigration form to leave the country. If you lose your immigration form you can get it replaced at the immigration office at any international airport in Mexico. The cost of a replacement is $500 Mexican Pesos, which is payable at a bank.


Travelling to Mexico via the US


If you’re travelling to Mexico via the US, even if you’re only transiting, check the US entry requirements with the US Embassy in London. If you don’t have the correct authorisation you will not be allowed to travel to or transit through the US.


Further information can be found on the FCO’s US Travel Advice.


Health
 

For information about important health advice and any vaccinations required please visit www.gov.uk/foreign-travel-advice and https://travelhealthpro.org.uk/countries


UK health authorities have classified Mexico as having a risk of Zika virus transmission. For more information and advice, visit the National Travel Health Network and Centre website.


Drink only boiled or bottled water and avoid ice in drinks.


In the last 3 years, there has been an increase in reported cases of a food and water bug, cyclospora, affecting travellers returning from Mexico, particularly from the Riviera Maya region between the months of May and June. You should follow the advice of the National Travel Health Network and Centre.


There have been cases of cholera in Quintana Roo.


Cases of Chikungunya virus have been confirmed in Mexico. For more details about this outbreak, see the website of the National Health Network and Centre. You should take steps to avoid being bitten by mosquitoes.


Please note that passport, visa and health requirements can change. It is every traveller’s responsibility to ensure they have a valid passport, any required visas, and all the necessary vaccinations/health requirements as well as adequate insurance.

Coronavirus (COVID-19)

Please note: Due to the ongoing Coronavirus (COVID-19) pandemic, the UK Government is currently requesting that all travellers returning to the UK, (with exceptions), must provide their journey and contact details up to 48 hours before arrival, and self-isolate at home for 14 days. These restrictions will be reviewed every three weeks. The Foreign & Commonwealth Office (FCO) currently advises British nationals against all but essential international travel, and this advice is also being kept under constant review. Please note: a PCR test is mandatory back home.

Please note that a travel insurance covering health costs in the event of coronavirus infection is mandatory.

Please note that due to the current situation, any information mentioned is subject to change or adaptation.

We strongly recommend that you contact the hotel three days before your departure to keep you informed of the latest changes and information.

You can also refer to our FAQ section to find more information on the development of the situation.

We suggest that you keep informed of the latest regulations in force:

 In the UK via the corresponding link: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Location Information

The address of The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4* is: Avenida 10 Nte esq, Calle 2 Nte, Centro, 77710 Playa del Carmen, Q.R., Mexico
The address of Dreams Tulum Resort & Spa 4* is: 
Carretera Chetumal-Puerto Juárez Km. 236.7, No. 1, Col. Tankah, 77761 Tulum, Q.R., Mexico.

Distance from Cancun Airport to The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*: 56.4 km / 50 minutes.
Distance from The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4* to Dreams Tulum Resort & Spa 4*: 55.3 km / 45 minutes.
Distance from Cancun Airport to the Dreams Tulum Resort & Spa 4*: 110 km / 1 hour 20 minutes.

In More Detail

At The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4*

Please find practical information about the property and your trip:

This property is not accessible to people with reduced mobility.
The number of rooms at this property: 133
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include an Enviromental tax of USD 1.50 per room per night to be paid at check-in (this price is a guideline and is subject to change without prior notification).

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

Hotel Facilities

  • Wi-Fi
  • Business Centre
  • Meeting Space
  • Valet Parking
  • Day and Night Activities
  • 24-hour Room Service
  • Car rental
  • Full-Service Concierge
  • Multilingual Staff

Room Facilities

  • Air conditioning
  • Shower
  • Coffee and tea facilities
  • Bathrobe
  • Minifridge
  • Bathroom amenities

Restaurants

  • Mercatto
  • El Tigre
  • Marley Coffee
  • Fives Rooftop

Leisure Facilities

  • Outdoor infinity pool
  • 24-hour fitness centre
  • Rooftop bar/pool
  • Sauna and Steam Room
  • Private Cabanas & Loungers
  • Gift Shop

At Dreams Tulum Resort & Spa 4*

Please find practical information about the property and your trip:

This property is not accessible to people with reduced mobility. 
The number of rooms at this property: 432
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include any additional taxes, which will be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

Hotel Facilities

  • Room service
  • Parking
  • Free Internet
  • Babysitting
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Meeting rooms
  • Multilingual Staff

Room Facilities

  • Private, furnished balcony or terrace
  • Luxury bath amenities
  • Bathrobes and slippers
  • Mini-bar refreshed daily with soft drinks, bottled water, juice and beer
  • 24-hour complimentary room service
  • Twice-daily maid service
  • Concierge service
  • Complimentary Wi-Fi with Unlimited Connectivity
  • 42" cable TV minimum with HD channels
  • CD/DVD players
  • In-room tablets
  • Direct-dial telephone with workstation
  • Coffee/tea maker
  • Air-conditioning with individual climate control
  • Ceiling fan
  • Hairdryer
  • Scale
  • Iron and ironing board
  • Electronic in-room safe

Restaurants

  • Barefoot Grill
  • Bordeaux
  • Coco Café
  • El Patio
  • Gohan
  • Himitsu
  • Portofino
  • Seaside Grill
  • Sunset Terrace at Seaside Grill
  • World Café
  • Manatees Swim-Up Bar
  • Rendezvous Lobby Bar
  • Revive Spa Bar
  • Sky Bar Sports Bar
  • Smoothie Bar
  • Sugar Reef Beach Bar
  • The Lounge Evening Bar

Leisure Facilities

  • Relax Pool (heated)
  • Activities Pool (heated)
  • Splash Park for kids
  • Fitness Centre
  • Spa
  • Water park - 6 waterslides, 2 giant buckets and an outdoor wet play area
  • Golf
  • Themed dinners
  • Weekly pool party
  • Tennis/tennis clinics*
  • Explorer's Club for Kids
  • Ping-pong
  • Shuffleboard
  • Table games
  • Bocce ball
  • Dance and Spanish lessons
  • Beach and water volleyball
  • Euro-Bungee (for children aged 3-12)
  • Beach Olympics
  • Beach hiking
  • Beach soccer
  • Water aerobics
  • Yoga on the beach
  • Big-screen movies on the beach
  • Intro to the diving course in the pool
  • Water aerobics
  • Non-motorised water sports
  • Kayaking
  • Beach and pool Bali beds*
  • Cocktail and cooking lessons*
  • Deep-sea fishing*
  • Spa Pantry
  • Chef’s Dessert Night
  • Street Food

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider. 

Please read our booking conditions before confirming your holiday.

Important Information

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • For all inquiries, refer to the help rubric available 24/7
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Carefully selected travel offers

Our offers are distinguished by their quality and the level of their services.

- Curated offers carefully selected by our travel experts.

- We are world recognised in the tourism industry.

- We are constantly improving the quality of our offers, thanks to on-going feedback from our members.


Exclusive prices and discounts of up to -70%

Our flash sales guarantee our members the best rates on the market.

- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

- We negotiate the best rates thanks to our highly regarded reputation and our evergrowing database of members.

- An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale.

- We offer reliable, responsive, high-quality service.


Quality service: informative, reliable & responsive

Our goal: to provide members with a unique and unforgettable travel experience.

- A simple, inspiring and innovative service, both on your computer and your mobile.

- On-site professional support for your queries.

- Our Customer Service team are available to support you before, during and after your trip.

  1. Voyage Privé
  2. Luxury holidays
  3. The Fives Downtown Hotel & Residences, Curio Collection by Hilton 4* & Optional Extension at Dreams Tulum Resort & Spa 4*