We Love —
- Strolling along the private beach or enjoying the many activities on offer at the hotel.
- Treat ourselves to a moment of well-being at the Spa and immersing in a relaxing atmosphere.
- Discovering the lush natural beauty of the Quintana Roo region, for unforgettable memories.
Customer reviews —
The Fives Beach Hotel & Residences 5* is a true oasis for families in Playa del Carmen, offering spacious rooms where everyone can relax in complete serenity. Nestled in lush green surroundings reminiscent of a huge park, this hotel offers a relaxing atmosphere, perfect for recharging your batteries. With an impressive selection of restaurants, there is something for everyone, ensuring a varied culinary experience. The friendly atmosphere and numerous activities make it the ideal place for an unforgettable family holiday.
Your Holiday —
The Fives Beach Hotel & Residences 5* —
Just for you:
- $555 resort credit included per room, per stay (conditions apply)
Immerse yourself in the luxuries of a resplendent Caribbean oasis at the magnificent Fives Beach Hotel & Residences 5*, a serene all inclusive resort on the shores of the spectacular Riviera Maya, boasting contemporary Mexican design and outstanding modern facilities.
Members are guaranteed an exceptional stay at this elegant hotel, featuring wonderfully spacious suites and an extensive list of facilities, including seven outdoor pools, access to a beautiful white sand beach, and of course, The Fives Spa, an opulent wellness retreat.
Enjoy a blissful stay in premium accommodation at this splendid hotel, located close to lively downtown Playa del Carmen, and home to 10 exquisite gourmet speciality restaurants, as well as fabulous All inclusive dining options featuring cuisine from around the world.
Your room —
Enjoy a stay in a Deluxe Room.
DELUXE ROOM
Enjoy a comfortable stay in a Deluxe Room. Equipped with all of the amenities you need, you can unwind on the king bed with amazing views of the garden or pool.
Your dining choices
Just for you:
- Use of 1 Bali Bed for 3 days per room, per stay (reservation 24 hours in advance required)
This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information.
An absolute foodie paradise awaits at the Fives Beach Hotel & Residences 5*, featuring a wide range of excellent restaurants, serving up delicious dishes inspired by world cuisine, all throughout the day! Sample the delights of the Riviera Maya in the open air and indulge in the finest Mexican, Peruvian, Italian and French cuisine, as well as a whole host of other options, from Mediterranean flavours at Sea Olive to South East Asian delicacies at Koh Thai. Marvel at the stunning views of the Caribbean Sea as you sip on a signature cocktail at the infinity pool bar, or head to the cantina for some traditional beverages! Members will find a unique and eclectic atmosphere in each of the hotel bars, providing the perfect set-up for a refreshing drink or two in the warm Mexican sun.
Your time
Guests staying at The Fives Beach Hotel & Residences 5* will be challenged to find themselves bored whilst on their stay, with such a rich offering of activities available to them - unwind on the private sand beach, indulge in a snorkel in beautiful waters, or alternatively opt for an afternoon of lounging by one of the seven outdoor pools.
Younger guests will enjoy their own pool at the Kids Club Playhouse, while grown-ups can head to the spa for an indulgent massage or wellness treatment. Take a stroll around the marvellous resort and enjoy the shopping and entertainment available at the Fives Plaza, before settling down for an evening meal.
Those on a disciplined fitness regime can rest easy with 24/7 access to the fantastic fitness centre, equipped with treadmills, free weights, stationary bikes and more, to cater for your workout. For more group activities, indulge in a game of pool volleyball or a spot of tennis on the courts!
Included extras —
3GB included mobile internet data, to make your journey easier
Stay connected on the move with this exclusive mobile internet offer, perfect for modern travellers. Activate your included eSIM and enjoy connection wherever you go. Easily share your internet connection with friends and family without limits.
Please note: 3GB of internet data represents around 30 hours of web browsing/audio streaming or 3 to 4 hours of video streaming/social networking/video calls.
Optional excursions & extras —
Sian Kaan full day guided tour
Meet crocodiles, dolphins, turtles, manatees and many species of birds on this guided tour of Sian Ka'an Biosphere Reserve, located on the east coast of the Yucatán Peninsula. A UNESCO World Heritage Site for its breathtaking natural beauty, it is home to thousands of native and endangered species.
Practical information:
- Type of excursion: Guided tour
- Availability: days depend on language chosen
- Guided: Yes, in French (Monday, Thursday and Saturday), English (every day), German (Tuesday, Wednesday, Thursday, Saturday and Sunday), Dutch (Monday, Thursday and Saturday)
- Duration: 8 hours minimum
- Times: 9am - 5pm (depending on the location of your hotel)
- Wheelchair access : No
- Recommendations: This tour is not suitable for pregnant women or passengers with a history of back problems.
- Age: 4 years and over only. Minors are the responsibility of the adults accompanying them.
- Transfers: Yes, from the hotel
Price includes:
- Boat trips
- Park fees
- Equipment
- Lunch and soft drinks
Price does not include:
- Tips and personal expenses
- Alcoholic drinks
Visit to Chichén Itzá with Cenote and Valladolid
Discover Chichén Itzá in comfort and authenticity with a full day combining culture, swimming in cenotes, local cuisine and a visit to Valladolid, all accompanied by certified guides.
Ticket for Cirque du Soleil JOYÀ - Riviera Maya
Experience a magical evening on the Riviera Maya with JOYÀ, the Cirque du Soleil show that combines acrobatics, music and gastronomy in a magical world inspired by the journey of the monarch butterfly.
Jolly Roger Pirate Cruise
Enjoy a spectacular evening aboard the Jolly Roger pirate ship in Cancún with dinner, cocktails and an acrobatic show for the whole family.
Albatros Beach Club - excursion to Isla Mujeres
Sail on a catamaran from Cancún to Isla Mujeres for a festive day of snorkelling, a tour of the town centre, a private beach club, a buffet and an open bar.
Coco Bongo evening admission ticket
Enjoy a festive evening at Coco Bongo Playa del Carmen with a show, open bar and snacks included.
Isla Mujeres: Day at Dolphin Discovery Park
Enjoy a heavenly excursion to Isla Mujeres with boat crossing, access to the beach club, buffet lunch, open bar, and sports activities.
Sunsations Isla Mujeres: festive cruise and sunset
Enjoy a catamaran cruise with snorkelling, open bar, buffet and beach club hosted by a DJ for a heavenly day reserved for adults on Isla Mujeres.
Speedboat tour at Maroma Beach Club
Pilot your own speedboat off the coast of Playa Maroma, then relax on one of the most beautiful beaches in the Mexican Caribbean.
Underwater excursion to the Punta Nizuc reef and Cancún underwater museum
Explore the Punta Nizuc reef and Cancun's underwater museum in a mini-submersible during a 2-hour guided tour accessible to children and non-swimmers, with cruise and bar included.
Meet the manatees in Puerto Aventuras
Enjoy a unique experience in Puerto Aventuras by petting, feeding and interacting with manatees in a safe and natural setting, with briefing, transfer and equipment included.
Ladies Beach Party at Coco Bongo
Enjoy a festive afternoon at Coco Bongo's Ladies Beach Party with access to the beach club, open bar and snacks included.
Your journey to Playa del Carmen —
Flights:
You will be able to choose your airline and flight times when you make your booking, in either Economy, Premium, or Business class, depending on the destination and carrier. This flight may include one or more stopovers. Please review your flight options carefully as departure and arrival airports may differ, in order to offer the best price.
Luggage information
Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.
For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.
You will receive all the information you need to check in for your flights after you have made your reservation.
Playa del Carmen —
Playa del Carmen, on Mexico’s Riviera Maya, blends Caribbean beauty with a lively cosmopolitan spirit. Along its palm-fringed beaches, luxury resorts sit beside vibrant streets where boutiques, restaurants and bars keep the city buzzing day and night. With turquoise waters on one side and ancient Mayan heritage on the other, Playa is both a seaside escape and a cultural gateway.
Must-sees:
- Quinta Avenida (Fifth Avenue): The beating heart of Playa, a pedestrian street lined with shops, restaurants and nightlife.
- Beaches of Playa del Carmen: White sands and calm waters perfect for sunbathing, swimming or setting off on a diving trip.
- Cozumel Island: Just a short ferry ride away, this marine paradise is famed for coral reefs and exceptional snorkelling.
- Mayan ruins of Tulum: A dramatic coastal site where temples overlook turquoise seas.
- Chichén Itzá: One of the New Seven Wonders of the World, with its iconic pyramid El Castillo rising from the jungle.
Culinary culture:
Playa del Carmen’s dining scene blends Mexican tradition with international flair. Savour street tacos filled with cochinita pibil (slow-cooked pork), fresh ceviche by the beach or tamales wrapped in banana leaves. Pair your meal with tequila or smoky mezcal, or cool down with a margarita under the Caribbean sun. For dessert, churros dusted with cinnamon sugar are a local favourite.
Dive deeper:
Venture into the Yucatán’s famous cenotes, natural sinkholes filled with crystal-clear water, ideal for swimming and diving. Experience eco-parks such as Xcaret and Xel-Há, where underground rivers meet lush jungle. Offshore, the Great Maya Reef offers some of the best diving spots in the Caribbean. By night, Playa’s clubs and beach bars pulse with music, from salsa to world-class DJs.
Good to know:
Playa del Carmen is about 45 minutes south of Cancún International Airport, with regular transfers available. The best time to visit is during the dry season (December to April), when the weather is sunny and the sea at its clearest. The local currency is the Mexican peso (MXN), though US dollars are widely accepted in resorts and shops.