Sandos Caracol Ecoresort & Spa 3* - Playa del Carmen - Up to -70% | Voyage Privé

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We Love

  • Enjoy a sleek, all-inclusive getaway that combines modern living with immersive nature experiences at Sandos Caracol Ecoresort & Spa 3*.
  • Whether you're eager to make a splash in the swimming pools and waterpark, stretch out on white sand beaches, or discover ancient jungle cenotes, Sandos Caracol has it all.
  • Indulge your tastebuds with all-inclusive dining in the varied hotel restaurants and sleep soundly in one of the spacious room options for a truly relaxing stay.

New Voyage Privé

Carefully selected by our experts especially for you

Sandos Caracol Ecoresort & Spa 3*

Just for you
Just for you:
  • Free on-site PCR tests for stays of 7 nights or more

Sandos Caracol Ecoresort & Spa combines a sleek, all-inclusive holiday experience with an eco-friendly stay, ensuring you enjoy your break at no extra cost for the environment. Swim in the crystal-clear waters of an ancient jungle cenote, lounge on the white sand palm-fringed beach, or spend an adrenaline-filled day at the full-size water park and multiple swimming pools.

 

Stay in one of the resort's many spacious, light-filled rooms with natural wood accents and minimalist furnishings that carry the outdoor feel indoors. Dine in one of the five on-site restaurants and food outlets, and head out to explore the incredible Mayan ruins nearby.

Your Room

Just for you
Just for you:
  • Bottle of sparkling wine and fruit on arrival

This offer is based on an Eco Family Superior Room, an Eco Family Suite, or a Select Club Deluxe Room (adult-only stays).

ECO FAMILY SUPERIOR (29 m²)

The perfect room option for guests seeking child-friendly accommodation, the Eco Family Superior Rooms feature modern style decor inspired by the surrounding jungle. These rooms have a king-size bed and a bunk bed for two children. You’ll also find upgraded amenities like free in-room Wi-Fi, 24-hour room service, plus bathrobes and slippers for added comfort.

Maximum room capacity

ECO FAMILY SUITE (40 m²)

The Eco Family Suites feature their very own private balcony with a plunge pool, making these rooms some of the most desirable in the resort.

 

Enjoy excellent views of the jungle from the private balcony where you can spot exotic birds including the elusive Red Collared Toucan.

 

The Eco Family Suites sleeps 2 adults and 3 children with one master bedroom complete with king-size bed and a fun bunk bed for three. The stylish bathroom includes 2 luxurious showers, plush bathrobes, and complimentary toiletries. You also have access to 24-hour room service, free in-room Wi-Fi, and more.

Maximum room capacity

SELECT CLUB DELUXE ADULTS (40 m²)

These exclusive rooms are adults-only, offering a more sophisticated style of stay. Make the most of the in-room jacuzzi is the perfect spot for enjoying a glass of wine or room service. You’ll have access to the exclusive Select Club areas including the adults only swimming pool and beach-club section. The Select Club Deluxe has plenty of living space and comfortably sleeps three adults.

Maximum room capacity

Adults Adults Adults
3 Adults

Your Dining Choices

Just for you
Just for you:
  • Children under 7 years old go free

This offer is based on an All Inclusive stay (Breakfast, lunch and evening meal with a selection of snacks and drinks).

Choose from an extensive array of dining options at the resort, featuring Mexican, Brazilian, Italian, meat or fish restaurants to name but a few. Whether you prefer dining à la carte, or sampling a variety of dishes at the buffet, there's something to suit every palate.

Your Time

Just for you
Just for you:
  • Waterpark access

Sandos Caracol features the All-Nature Experience: a program of daily activities that allow you to live the magic found within our lush ecosystems. Snorkel in the clear waters of a natural cenote, swim through a mangrove forest, and explore stunning outdoor locations.

 

The resort features multiple swimming pools, white sand beaches, and its very own spa and wellness centre. From massages to facial treatments inspired by ancient techniques, experience Nature's incredible healing potential.

Sandos Caracol Ecoresort & Spa 3*

Flights:

You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.

 

The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers:

Return shared transfers are included for flight-inclusive offers.
 
 
For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly.

Car Hire:

For the freedom to explore your destination at your own pace, Sixt car hire may be added at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability and Sixt office opening times upon your arrival).

 

Please note you cannot be guaranteed a specific make of car within a certain group. The lead name on the booking will be confirmed as the named driver. The named driver must present a credit card in their name when collecting the car (credit cards in other names will not be accepted). The named driver must also present a full valid driving licence on the collection of the vehicle and in some cases, a credit card or cash deposit will be required. Please ensure that you check your car hire documents carefully once received as this will advise if there are any taxes/charges to be paid locally as well as potential mileage restrictions. Other fees may be applicable in addition to the cost of your car rental for any additional products added to your car rental.

Your Destination

Cancun offers something for everyone, promising the best of the country's sun-soaked beaches, opulent all inclusive resorts and dazzling turquoise waters, alongside fascinating Mayan ruins, quintessential Mexican culture and authentic cuisine. By day, Cancun offers its visitors first-class service and total relaxation, as the sprawling hotels showcase endless entertainment, delicious dining opportunities, blissful wellness facilities and contemporary furnishings, all nestled on a stretch of unspoiled sand. By night, entertainment beckons as the legendary clubs open up their doors and the party begins!

 

For those hoping for a sense of tradition and culture during their stay on the Yucatán Peninsula, Cancun also offers up ancient treasures, where towering stone temples and astounding cities that date back centuries lay nestled in verdant surroundings. From the dramatic coastal setting of Tulum, to the jungle scenery and magical lagoons of Coba and the iconic Es Castillo pyramid of Chichen Itza, Cancun's surrounding ruins provide an incredible day-trip in total, sun-kissed paradise.

Location Information

Cancun - Chetumal km 295, 77710 Playa del Carmen, Q.R., Mexique Playa del Carmen, Mexico

Distance from Cancun Airport to Sandos Caracol Ecoresort & Spa 5*: 51 km / 1 hour.

In More Detail

Please find practical information about the property and your trip:
This property is not accessible to people with reduced mobility.
The number of rooms at this property : 956

Check-in time: 15:00
Check-out time: 12:00

Pets are not allowed.
Our price doesn’t include any additional taxes, which may be payable locally.

 

Please Note:

Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.

Schedules and prices are subject to change.

If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team.

Room Information: the bed for the 3rd/4th guest sharing is likely to be a sofa bed or camp style bed.

Restaurant Information: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Hotel Facilities

  • Air conditioning
  • Press and magazines
  • 24-hour reception
  • Concierge service
  • Wi-Fi

Room Facilities

  • Air conditioning
  • Bathrobes
  • Safe
  • Minifridge
  • Hairdryer
  • TV
  • Shower
  • Balcony or Terrace

Restaurant and Bar Facilities

  • La Laguna
  • La Jungla
  • Los Lirios
  • El Templo
  • Fogo de Brazil
  • La Riviera
  • La Toscana
  • Las Máscaras
  • Salvia
  • 8 Bars

Please note that due to the current global health pandemic (COVID-19), certain restaurants and buffets may be closed or places and tables may be limited. We strongly recommend that you contact the hotel for further information two days before your arrival.

Leisure Facilities

  • Nightclub
  • Bike rental
  • Fitness centre
  • Outdoor swimming pool
  • Relaxation pool
  • Spa

Please note that due to the current global health pandemic (COVID-19), the cultural, leisure and wellness activities, as well as the outdoor swimming pools at this hotel, may be closed or limited in terms of access. We advise you to contact the hotel or the tourist office two days before your arrival.

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

 

Please note that due to the current situation, any information mentioned is subject to change or adaptation.

We strongly recommend that you contact the hotel three days before your departure to keep you informed of the latest changes and information.

You can also refer to our FAQ section to find more information on the development of the situation.

We suggest that you keep informed of the latest regulations in force:

 In the UK via the corresponding link: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • For all inquiries, refer to our help centre available 24/7
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Carefully selected travel offers

Our offers are distinguished by their quality and the level of their services.

- Curated offers carefully selected by our travel experts.

- We are world recognised in the tourism industry.

- We are constantly improving the quality of our offers, thanks to on-going feedback from our members.


Exclusive prices and discounts of up to -70%

Our flash sales guarantee our members the best rates on the market.

- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

- We negotiate the best rates thanks to our highly regarded reputation and our evergrowing database of members.

- An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale.

- We offer reliable, responsive, high-quality service.


Quality service: informative, reliable & responsive

Our goal: to provide members with a unique and unforgettable travel experience.

- A simple, inspiring and innovative service, both on your computer and your mobile.

- On-site professional support for your queries.

- Our Customer Service team are available to support you before, during and after your trip.

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