Ocean Riviera Paradise 5* - Playa del Carmen - Up to -70% | Voyage Privé

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We Love

  • Spend paradisical moments with your loved ones in the five-star Ocean Riviera Paradise located on the Riviera Maya seafront. 
  • Offering a range of fantastic facilities from multiple swimming pools, 10 restaurants, 12 bars, a sports area, kid's club, spa centre and diving centre, keep the family entertained throughout your stay. 
  • Our members will enjoy All Inclusive dining whilst staying in a luxury Junior Suite located within the Daisy family area of the resort!

Customer reviews

Your Destination

Hidden in a small village of Playa Xcalacoco just outside Playa del Carmen, along the pristine sands of the Riviera Maya, the luxurious five-star Ocean Riviera Paradise is a seaside haven extending deep into the lush tropical forest. From the Ocean Riviera Paradise, guests may stroll miles of beautiful white-sand beach along the spectacular Riviera Maya coast. 

Head out and discover the ancient civilization and stunning tropical environment of the area with eco tours, archaeological sites, and guided sightseeing. Or, hit the 5th Avenue Shopping district, stunning beaches, and thrilling nightlife of Riviera Maya and Cancun. Whether you're a jungle explorer, a watersports enthusiast or looking for something quiet and romantic, you are sure to find the perfect balance of pure relaxation, fun-filled activities and ancient culture during your Mexican holiday.

Ocean Riviera Paradise 5*

Surrounded by lush greenery located right on the glittering seafront, the five-star Ocean Riviera Paradise will be your little bit of heaven for both relaxation and family fun on the Riviera Maya, near Playa del Carmen. Notable for its expansive size, modern architecture and striking design, this Mediterranean inspired resort boasts a host of fantastic facilities that are arranged in specific zones, from the adults-only El Beso to family fuelled Daisy.

With a variety of modern comforts such as five outdoor swimming pools, 10 restaurants, 12 bars, a spa centre, gym and multiple sports on offer, the captivating setting by the beach and elegant design of the resort are not even the start of what the H10 Ocean Riviera Paradise can offer you and your loved ones.

Some services may incur additional charges, payable locally.

Your Room

This offer is based on a Junior Suite (57m²).

Junior Suite

This spacious and bright room boasts a sleek white decor with bursts of colour, creating a homely and comfortable place to spend your nights. Offering a host of contemporary facilities and luxury amenities including a rain shower, pool or garden views, safe, Smart TV and air-conditioning, this is the ideal place to spend your Mexican escape with loved ones. Your suite will be located in the Daisy family area of the resort.

Sleeps up to

Adults Adults Adults
3 Adults
1 Child
Adults Adults
2 Adults
2 Children

Please note: the bed for the 3rd/4th guest sharing is likely to be a sofa bed or camp style bed.

Your Board Basis

This offer is based on an All Inclusive stay (Breakfast, lunch and evening meal with a selection of snacks and drinks).

Guests staying on Christmas Eve (24th December) or New Year's Eve (31st December) will have an additional fee added to the cost of their booking, payable for mandatory gala dinners on these dates.

Spend a completely carefree holiday where you don't have to worry about where you are going to eat, or whether the family will enjoy the food when you dine All Inclusive. Just give in to your cravings and choose from a variety of fantastic restaurants.

Indulge in delicious local and international specialities served at Amaranto, the main hotel restaurant, then take your time exploring the other establishments around the resort. Whether you have a hankering for Italian cuisine or Mexican dishes, perfectly cooked steaks or Caribbean beachside dining, Ocean Riviera Paradise has it all. Spend your 
afternoons in the pool with a refreshing drink in hand and your feet in the water, then enjoy an evening cocktail at a number of bars throughout the property. 

Please note: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Your Time

Holidays are to be spent relaxing, exploring and spending quality time with your loved ones, and this is exactly what the Ocean Riviera Paradise offers its guests.

With five outdoor pools on offer, one of which is a children's pool, spend restful moments being sun-soaked and splashing about in the water. At the Daisy Club, let your little ones enjoy a full programme of fun-filled activities from shows and mini-discos to sliding about in the children's water park. there is also an extensive programme of sports, games and activities for the teens of the family which offers PlayStation, Xbox, Guitar Hero, table football, beach volleyball, beach football, films and a snack service.

Whilst on holiday, make sure that you enjoy time to yourself. Take a break at the Despacio Spa Centre, where you’ll be able to disconnect from the world and treat your body and mind. Enjoy a pampering while getting a massage or treatment then soak in the jacuzzi or the indoor pool.

At the Ocean Riviera Paradise, there are also a host of fun-filled activities on offer, supplied by the Blue Team entertainment team. On offer you have everything from three tennis courts, a multi-sports court and beach volleyball, beach activities and non-motorised water sports to motorised water sports and diving at the  Dive It! diving centre. What are you waiting for?

Your Optional Excursions

Our members can choose to add the following excursions at the next stage of the booking process for an additional fee - subject to availability.

Isla Mujeres Excursion

Your Optional Excursions
Venture to Isla Mujeres with this relaxation inducing excursion! Admire the peaceful and paradisiacal beaches of the Caribbean Sea as you enjoy a spectacular day sailing from Cancun to Isla Mujeres. You will have the opportunity to explore the impressive sites of the island and immerse yourselves in the fantastic panoramas.

Discover the natural beauty of the Mexican Caribbean by snorkelling in one of the most beautiful reefs in the Caribbean. All you will need to do on this excursion is relax and enjoy a delicious meal in the exclusive beach club. Then, once on the island, stroll on the island by foot or enjoy a golf cart ride.

- Guide
- Open bar on the catamaran
- Buffet breakfast
- Snorkelling equipment available
- Access to the Beach Club

Not included:
- Tips (for guide and driver)
- Memories and personal expenses
- Towels
- Photos
- Drinks at Beach Club
- Port tax: $ 12
- Return transportation from Riviera Maya: $ 20

To bring: Sun cream, hat, swimsuit, towel, camera, mosquito repellent and extra money for souvenirs and tips (guide and driver). Make sure you have your driver's license in case you want to drive a golf cart.

Important Information:
Duration: approximately 9 hours
Availability: Sundays
Depending on the weather conditions, the snorkelling activity may not be offered.

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Holbox Island Tour – Exclusive to Voyage Privé

Your Optional Excursions
Holbox Island offers 36 km of pristine white sand beaches bathed in an emerald green sea. On this exclusive excursion, you’ll tour spots like Isla Pasion and Punta Coco on a private boat, enjoy lunch at a five-star eco resort and more. In addition, there is golf buggy tour of the island to look forward to.  

Board your boat at Chiquila – piloted by a local fisherman – and be whisked off on a two-hour tour. Enjoy the beauty and crystalline waters of such magical spots as Isla Pasion, Punta Coco and Punta Mosquito, before heading to the eco resort for lunch followed by some laid back time on the sun loungers.

Then you’ll have the chance to jump into a golf buggy for some fun exploring of the area around the eco-resort. Next up is a trip to Holbox’s laidback main square for some free time before returning by ferry to Chiquila and on to Cancun. 

- Transport
- Guide
- Private boat tour (approx. 2 hours)
- Ferry to Chiquila (approx. 20 minutes)
- Lunch (non-alcoholic drinks included) in a five-star eco-resort
- Guided tour by golf buggy

Not included:
- Tips (for guide and driver)
- Alcoholic drinks

To bring: Sun cream, hat, swimsuit, towel, camera, mosquito repellent and extra money for souvenirs and tips (guide and driver).

Important information:
Babies will have to sit on the lap of adults
Duration: approximately 12 hours
Availability: Wednesdays and Saturdays
There are many kilometres between your hotel to where the excursion commences, therefore a long journey time should be expected. In this time however, you will get to enjoy views of the local life from your transfer vehicle.

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Visit Chichén Itzá and Palomitas Cenote

Your Optional Excursions
The pre-Hispanic city of Chichen Itza is the most important and remarkable city of Mayan culture.  Once on the site, marvel at Chichén Itzá, considered one of the new Seven Wonders of the World and the most impressive archaeological site in America. During your trip to this historic monument, your guide will immerse you in the history of the Mayans and Mexico by reminiscing about the past and construction of this intriguing site.    

You will then visit the beautiful city of Valladolid founded in 1543 and build on an ancient archaeological site known as Zaci. As a result, Valladolid is the second largest and most important city in the Yucatán Peninsula. Once in Valladolid, you will enjoy a traditional lunch in a 17th century. Mexican pueblo. A real treat for your taste buds!

Afterwards, we´ll visit the flea Market and walk around the main square in town, before moving onto the "Palomitas" cenote. The cenotes of Mexico are renowned chasms filled with water which have formed over time and offer a breathtaking experience! Here, you’ll get to swim and enjoy this beautiful site - considered one of the most beautiful of the Yucatán peninsula.  

If you have chosen an offer which includes the Yucatan Mini Tour, this option is included in your itinerary, so it is not necessary to add this option to your booking on the Voyage Privé website.

- Van transport
- Entrance to the ruins
- Lunch (non-alcoholic drinks included)
- Guide
- Snorkel equipment

Not included:
- Camera fees at Chichén Itzá
- Tips (for guide and driver)
- Alcoholic drinks
- Personal expenses

To bring: Sun cream, hat, swimsuit, towel, camera, comfortable shoes, anti-mosquito as well as extra money for souvenirs and tips (guide and driver)

Important information:
Duration: approximately 10 hours
Availability: Tuesdays and Thursdays
Age: Infants and young children are not allowed on this excursion
There are many kilometres between your hotel to where the excursion commences, therefore a long journey time should be expected. In this time however, you will get to enjoy views of the local life from your transfer vehicle.

Read more

Your Journey to Ocean Riviera Paradise 5*

Flights: You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.

The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: Shared transfers are included for flight-inclusive offers. 

For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly.

Car Hire: For the freedom to explore your destination at your own pace, Sixt car hire may be added at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability and Sixt office opening times upon your arrival).


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Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please  click here.

Please note that the advice can change, and you should continue to check all advice until you travel. 

Entry Requirements

You must ensure you have a valid passport to travel on. 

If you’re visiting Mexico as a tourist you don’t need a visa, but you’ll need to complete an immigration form and have this with you when you enter and leave Mexico. You can get one either when you arrive (forms are available at border crossings or onboard flights to Mexico) or online in advance from the National Institute of Immigration website

You need an immigration form to leave the country. If you lose your immigration form you can get it replaced at the immigration office at any international airport in Mexico. The cost of a replacement is $500 Mexican Pesos, which is payable at a bank.

Travelling to Mexico via the US

If you’re travelling to Mexico via the US, even if you’re only transiting, check the US entry requirements with the US Embassy in London. If you don’t have the correct authorisation you will not be allowed to travel to or transit through the US.

Further information can be found on the FCO’s US Travel Advice.


For information about important health advice and any vaccinations required please visit www.gov.uk/foreign-travel-advice and https://travelhealthpro.org.uk/countries

UK health authorities have classified Mexico as having a risk of Zika virus transmission. For more information and advice, visit the National Travel Health Network and Centre website.

Drink only boiled or bottled water and avoid ice in drinks.

In the last 3 years, there has been an increase in reported cases of a food and water bug, cyclospora, affecting travellers returning from Mexico, particularly from the Riviera Maya region between the months of May and June. You should follow the advice of the National Travel Health Network and Centre.

There have been cases of cholera in Quintana Roo.

Cases of Chikungunya virus have been confirmed in Mexico. For more details about this outbreak, see the website of the National Health Network and Centre. You should take steps to avoid being bitten by mosquitoes.

Please note that passport, visa and health requirements can change. It is every traveller’s responsibility to ensure they have a valid passport, any required visas, and all the necessary vaccinations/health requirements as well as adequate insurance. 

Please Note: Due to unforeseen weather conditions, it has been reported that some Caribbean beaches have experienced an influx of seaweed on their shores.

Location Information

The address of your property: Crta. Federal Cancún Chetumal, km 296, Manzana 020, Lote 007-1, Playa Xcalacoco, 77710-Playa del Carmen, Riviera Maya, Mexico

Distance from Cancun Airport to Ocean Riviera Paradise: 50 km / 40 minutes.

In More Detail

Please find practical information about the property and your trip: 

This property is not accessible to people with reduced mobility. 
The number of rooms at this property: 974
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include a city/accommodation/tourism tax which may be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

Hotel Facilities

  • Outdoor car park (free)
  • Wifi
  • Meeting Rooms and Event service
  • Wedding Service
  • Laundry service (payable)
  • Medical service (payable)
  • Babysitting service (payable)
  • Currency exchange (payable)
  • Car hire (payable)

Room Facilities

  • LCD TV with international channels
  • Coffee machine and Minibar restocked daily with water, soft drinks and beer.
  • In-room safe (free)
  • Air conditioning and ceiling fan
  • Iron and ironing board
  • Full bathroom with bathtub and shower, hairdryer, magnifying mirror and scales
  • Room service from 11 am to 11 pm


  • Amaranto
  • Villa Marina
  • La Locanda
  • Margarita
  • Bluemoon
  • Sakura
  • Steak House
  • Pez Vela
  • Route 66
  • Privilege Lounge Restaurant*
  • Mike’s Coffee
  • Ice cream shop
  • Daisy Swim-up Pool Bar
  • Edén Swim-up Pool Bar
  • Privilege Swim-up Pool Bar*
  • El Beso Swim-up Pool Bar (adults only)
  • Beach Bar at Pez Vela
  • Lobby Bar
  • Piano Bar
  • Sports Bar/Disco
  • Boliche Bar
  • Casino Bar
  • Privilege Lounge Bar*
  • Sky Bar*
  • Chill-Out Terrace*

*Exclusively for guests who have signed up for Privilege, Exclusive Rooms and Services.

Leisure Facilities

  • Five outdoor swimming pools (one children's pool)
  • Despacio Spa Centre:
  • Hydrotherapy circuit with indoor pool
  • Sauna, Turkish bath and Jacuzzi
  • Gym
  • Beauty salon and hairdresser service
  • Three tennis courts
  • Non-motorised watersports
  • Multi-sports court
  • Beach Volleyball
  • Dive It! diving centre
  • Bowling Alley
  • Theatre
  • Disco
  • Casino
  • Blue Team Entertainment
  • Teen Club (for ages 13-17)
  • Daisy Club (for ages 4-12)

Daisy Club

  • Full programme of activities for children ages 4–12, led by a team of professionals
  • Children’s water park
  • Playground
  • Games room
  • Daytime and night-time activities
  • Music and shows
  • Mini disco with the Daisy mascot

Nearby Activities

  • Grand Coral Golf Riviera Maya course - 5 km
  • El Camaleón Mayakoba golf course - 6 km
  • Playa del Carmen - 6 km
  • Ferry to Cozumel - 10 km
  • Xcaret eco-archaeological park - 17 km
  • Xel-Há natural aquatic theme park - 42 km
  • Cancún - 45 km
  • Tulum - 71 km

Car Hire

Please note you cannot be guaranteed a specific make of car within a certain group.
The minimum age for driving a hire car in Mexico is 21 and drivers must have held a full driving licence for a least 1 year.

The lead name on the booking will be confirmed as the named driver.  The named driver must present a credit card in their name when collecting the car (credit cards in other names will not be accepted).

The named driver must also present a full valid driving licence on the collection of the vehicle and in some cases, a credit card or cash deposit will be required.

Please ensure that you check your car hire documents carefully once received as this will advise if there are any taxes/charges to be paid locally as well as potential mileage restrictions.

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

Important Information

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected travel offers

Our offers are distinguished by their quality and the level of their services.

- Curated offers carefully selected by our travel experts.

- We are world recognised in the tourism industry.

- We are constantly improving the quality of our offers, thanks to on-going feedback from our members.

Exclusive prices and discounts of up to -70%

Our flash sales guarantee our members the best rates on the market.

- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

- We negotiate the best rates thanks to our highly regarded reputation and our evergrowing database of members.

- An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale.

- We offer reliable, responsive, high-quality service.

Quality service: informative, reliable & responsive

Our goal: to provide members with a unique and unforgettable travel experience.

- A simple, inspiring and innovative service, both on your computer and your mobile.

- On-site professional support for your queries.

- Our Customer Service team are available 7 days a week to support you before, during and after your trip.

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