Step into the adults-only world of Hyatt Zilara Riviera Maya 5*, where refined luxury meets the serene beauty of the Caribbean. Nestled on Playa del Carmen’s pristine shoreline, the resort is surrounded by white sands, turquoise waters and lush mangrove forests that create an atmosphere of calm and escape.

From the moment you arrive, the setting feels both exclusive and effortless, a place where the rhythm of the sea guides each day. Gentle breezes, endless horizons and the glow of the Riviera Maya’s sun infuse the resort with a sense of harmony that is deeply restorative. Every corner reflects elegance in balance with nature, offering a retreat designed for those who seek sophistication as well as tranquillity. 

Step into a serene, light-filled retreat where sweeping ocean views welcome you from your private terrace. Designed with elegant contemporary touches, this Junior Suite offers a calming atmosphere perfect for unwinding after a day in the sun.

A spacious bathroom and a king-size bed enhance the sense of comfort, creating a refined coastal haven framed by the sound and beauty of the sea.

Come straight from the refreshing water to your Tropical View Swim Up Suite and dry off under the warm sun. With a soothing natural décor of earthy tones, it is the ideal space to retire to for moments of respite during your holiday.

Enjoy stunning resort views from this Club Level Junior Swim Out Suite, featuring a furnished balcony with semi-private pool access, and a comfortable king bed.

This Club Level Junior Ocean Front Suite offers breathtaking ocean views from the private balcony, premium amenities, personal butler service, and a luxurious king bed.

This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information. 

Drift into serenity at the Zen Spa, where Mayan-inspired design, soft light and calming rituals restore balance and awaken the senses. Move between the turquoise pool and your sun lounger beneath the palms, letting the breeze carry you into stillness. For more energy, join a yoga session, try aqua aerobics or run along the pristine shoreline at your own pace.

Stay connected on the move with this exclusive mobile internet offer, perfect for modern travellers. Activate your included eSIM and enjoy connection wherever you go. Easily share your internet connection with friends and family without limits.

Please note: 3GB of internet data represents around 30 hours of web browsing/audio streaming or 3 to 4 hours of video streaming/social networking/video calls.

Don't miss the chance to snorkel off the incredible coast of Cancún! Discover Isla Contoy, an unspoilt paradise of captivating natural beauty, then head to Isla Mujeres, world-famous for its spectacular coral reefs and indigenous wildlife.

Add an unlimited mobile data plan to stay connected with complete freedom, without any risk of exceeding your allowance. Activate your eSIM and enjoy continuous connectivity wherever you go: share the internet with your loved ones, find the best places around you, use your GPS without stress and enjoy your favourite apps to the full, without worrying about your usage.

Playa del Carmen, on Mexico’s Riviera Maya, blends Caribbean beauty with a lively cosmopolitan spirit. Along its palm-fringed beaches, luxury resorts sit beside vibrant streets where boutiques, restaurants and bars keep the city buzzing day and night. With turquoise waters on one side and ancient Mayan heritage on the other, Playa is both a seaside escape and a cultural gateway.

Must-sees:

• Quinta Avenida (Fifth Avenue): The beating heart of Playa, a pedestrian street lined with shops, restaurants and nightlife.
• Beaches of Playa del Carmen: White sands and calm waters perfect for sunbathing, swimming or setting off on a diving trip.
• Cozumel Island: Just a short ferry ride away, this marine paradise is famed for coral reefs and exceptional snorkelling.
• Mayan ruins of Tulum: A dramatic coastal site where temples overlook turquoise seas.
• Chichén Itzá: One of the New Seven Wonders of the World, with its iconic pyramid El Castillo rising from the jungle.

Culinary culture:

Playa del Carmen’s dining scene blends Mexican tradition with international flair. Savour street tacos filled with cochinita pibil (slow-cooked pork), fresh ceviche by the beach or tamales wrapped in banana leaves. Pair your meal with tequila or smoky mezcal, or cool down with a margarita under the Caribbean sun. For dessert, churros dusted with cinnamon sugar are a local favourite.

Dive deeper:

Venture into the Yucatán’s famous cenotes, natural sinkholes filled with crystal-clear water, ideal for swimming and diving. Experience eco-parks such as Xcaret and Xel-Há, where underground rivers meet lush jungle. Offshore, the Great Maya Reef offers some of the best diving spots in the Caribbean. By night, Playa’s clubs and beach bars pulse with music, from salsa to world-class DJs.

Good to know:

Playa del Carmen is about 45 minutes south of Cancún International Airport, with regular transfers available. The best time to visit is during the dry season (December to April), when the weather is sunny and the sea at its clearest. The local currency is the Mexican peso (MXN), though US dollars are widely accepted in resorts and shops.