Hyatt Zilara Riviera Maya 5* - Playa del Carmen - Up to -70% | Voyage Privé

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We Love

  • A trip of a lifetime in Playa del Carmen on the Yucatan Peninsula - a place full of natural wonders and untouched beauty.
  • Staying in the beautiful 5-star Hyatt Zilara Riviera Maya - a hotel beaming with opulence for a lavish holiday in the sun.
  • Plunging into the pristine waters of the glittering Gulf of Mexico and sunbathing to dry off.

Embark on an opulent escape into pure luxury where each moment was adorned with stunning sunsets from the confines of my room. Delight in an array of exquisite culinary experiences that tantalize the taste buds, coupled with a personalized service that not only met but gracefully surpassed all my expectations...


Hyatt Zilara Riviera Maya 5*

Just for you
Just for you:
  • Shared round-trip airport transfers included with packages with flights

Step into the sublime world of the Hyatt Zilara Riviera Maya 5* - Adults Only, an opulent all-inclusive resort nestled in the heart of Playa del Carmen.


Seamlessly blended with the natural splendour surrounding it - a tropical haven of pristine white sandy beaches and verdant mangrove forests - the resort invites you to an unparalleled world of refined luxury.



Spend your days sipping smoky mezcal cocktails at the beach club, dining on exquisite food and simply living the good life soaking up the sun poolside.



Please note: this resort is reserved for adults aged 18 and older.

Your room

Just for you
Just for you:
  • Complimentary upgrade from Standard Room to Tropical View Room
  • Complimentary upgrade from Tropical View Room to Ocean View Room

This offer is based on a choice between a stay in an Upgraded Tropical View Room or an Upgraded Ocean View Room.

Upgraded Tropical View Room

Settle into one of the hotel's expansive Tropical View Rooms, where you can effortlessly unpack your bags and relish the picturesque tropical vista of the mangroves from your stylishly furnished balcony.

Maximum room capacity

Adults Adults Adults
3 Adults

Upgraded Ocean View Room

Enjoy a relaxing and rejuvenating stay in one of the hotel's Ocean View Rooms with its captivating and iconic sea view, where the boundless ocean extends a warm welcome from your exclusive private terrace.

Maximum room capacity

Adults Adults
2 Adults

Your dining choices

Just for you
Just for you:
  • Buy one, get one half price on romantic dinners

This offer is based on an All Inclusive stay (breakfast, lunch and evening meal served in the main restaurant with a selection of snacks and drinks). Please note, not all hotel food and beverage outlets may be applicable to your All Inclusive basis and may be available at selected times only.

Indulge in culinary excellence at Hyatt Zilara Riviera Maya, where the hotel's talented chefs transform every dish into a gastronomic masterpiece.


Try the delectable offerings at the El Comedor internationally-inspired buffet, or opt for the refined Mediterranean cuisine at Capri Grille, set in elegant surroundings. For lovers of Asian flavours, Tempest restaurant beckons with a sushi bar and show-cooking teppanyaki tables.


For a light lunch under the Mexican sun, set against the backdrop of funky beats from the DJ, Lola Beach awaits - a cozy beach club and bar serving sophisticated cocktails and delicious seafood with sea views. As a special treat, relish a romantic dinner for two at Hyatt Zilara Riviera Maya with a 50% discount during your stay. 

Your time

Dive into pure relaxation with a refreshing pool dip, lounge chair session under your parasol or escape to the Mayan culture-inspired Zen Spa. For an active escape, hit the gym or run along the pristine beach. 


Venture beyond to explore the Cenotes Route, dive at Palancar Reef, or visit Chichén Itzá and Tulum for Mayan ruins. Your tropical adventure, blending luxury and activity, begins here.

Your Optional Excursions

Chichen Itza trip

Your Optional Excursions

Chichen Itza is a UNESCO World Heritage Site and one of the Seven Wonders of the World. Join this guided tour and discover the fascinating world of Mayan culture, with a stop at a cenote for a refreshing swim in its clear waters.


Isla Mujeres & Isla Contoy Full Day Guided Tour

Your Optional Excursions

Don't miss the chance to snorkel off the incredible coast of Cancún! Discover Isla Contoy, an unspoilt paradise of captivating natural beauty, then head to Isla Mujeres, world-famous for its spectacular coral reefs and indigenous wildlife.


Detailed itinerary:

9am: Meet at Marina Marazul: continental breakfast and check-in

9.30am: Embarkation

10.15 am: Snorkelling activity

11.30am: Arrival at Isla Contoy

11.30am - 12.30pm: Guided walk around the island

12.30 - 1.30 pm: Buffet lunch

13h30 - 15h : Relaxation time

3.45pm: Arrival at Isla Mujeres

3.45pm - 4.45pm: Free time on the island


Practical information:

- Type of excursion: Guided tour

- Availability: French (Mondays), English and Spanish (Mondays and Thursdays), German (Tuesdays and Thursdays), Dutch (Tuesdays and Sundays)

- Guided tour: Yes

- Duration: 8 hours

- Times: 9am - 5pm (depending on the location of your hotel)

- Wheelchair access : No

- Recommendations: This tour is suitable for pregnant women.

- Minimum age: 4 years and over only. Minors are the responsibility of the adults accompanying them.

- Transfers: Yes from the hotel


Price includes:

- Continental breakfast

- Lunch

- Guide

- Snorkelling equipment

- Open Bar (beer only available after snorkeling stop)


Price does not include:

- Tips and personal expenses

- Photographs

Read more

Your Journey to Mexico


You will be able to choose your airline and flight times when you make your booking. This flight may include one or more stopovers. The stopover may be technical (without a change of aircraft) or transit (with a change of aircraft).

Luggage information

Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.

For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.

You will receive all the information you need to check in for your flights after you have made your reservation.

Playa del Carmen

Cancun offers something for everyone, promising the best of the country's sun-soaked beaches, opulent all-inclusive resorts and dazzling turquoise waters, alongside fascinating Mayan ruins, quintessential Mexican culture and authentic cuisine. By day, Cancun offers its visitors first-class service and total relaxation, as the sprawling hotels showcase endless entertainment, delicious dining opportunities, blissful wellness facilities and contemporary furnishings, all nestled on a stretch of unspoiled sand. By night, entertainment beckons as the legendary clubs open up their doors and the party begins.


For those hoping for a sense of tradition and culture during their stay on the Yucatán Peninsula, Cancun also offers up ancient treasures, where towering stone temples and astounding cities that date back centuries lay nestled in verdant surroundings. From the dramatic coastal setting of Tulum to the jungle scenery and magical lagoons of Coba and the iconic Es Castillo pyramid of Chichen Itza, Cancun's surrounding ruins provide an incredible day trip in total, sun-kissed paradise.


min : 17°C max : 28°C
min : 17°C max : 29°C
min : 19°C max : 32°C
min : 21°C max : 33°C
min : 22°C max : 34°C
min : 23°C max : 33°C
min : 23°C max : 33°C
min : 23°C max : 33°C
min : 23°C max : 32°C
min : 22°C max : 31°C
min : 19°C max : 29°C
min : 18°C max : 28°C

In more detail

Please find practical information about the property and your trip:
This property is not accessible to people with reduced mobility.
The number of rooms at this property: 291

Check-in time: 15:00
Check-out time: 12:00

Pets are not permitted.
Your stay may be subject to an additional city or tourist tax payable directly to the hotel, which is not included in our nightly rate. Please check with hotel directly for further information.



Important details about your hotel:

Check-in and check-out outside the hotel's standard times are subject to availability and may incur additional fees, please check with the hotel prior to your visit.

Please note, any included meals are usually served at the hotel’s main buffet restaurant (unless stated otherwise). Alternative food and beverage outlets may not be applicable to your board basis and/or available at selected times only. Please see directly with the hotel for further details of your board conditions.

Hotel facilities

  • 24-hour reception
  • Air conditioning
  • Luggage storage
  • Concierge service
  • Free parking
  • Lift
  • Multilingual staff
  • Laundry service
  • Wi-Fi

Room facilities

  • Air conditioning
  • Balcony or Terrace
  • Hairdryer
  • Safe
  • Coffee machine
  • Courtesy tray (tea and coffee)
  • Minifridge
  • TV
  • Bathrobes

Restaurant and bar facilities

  • El Comedor Restaurant
  • Capri Grille Restaurant
  • Tempest Restaurant
  • Coffee Republic
  • Lola Beach
  • Social Lounge Bar
  • Olas Swim-up Bar
  • Legends Sports Bar

Your all inclusive package features


  • Sumptuous breakfast, lunch, and dinner options across the diverse range of hotel restaurants.

  • An enticing array of alcoholic and non-alcoholic beverages, accompanied by delectable snacks, available at various hotel bars.


*For optimal experience, kindly verify on-site or contact the hotel in advance to confirm the opening hours of the restaurants and bars, which are covered by the All-Inclusive package, and the specifics regarding meals, as well as the delightful selection of drinks and snacks provided. Your satisfaction is our priority, and we are here to ensure a seamless and delightful culinary experience throughout your stay.

Leisure facilities

  • Outdoor swimming pool
  • Evening/daytime entertainment
  • Fitness centre
  • Spa
  • Private beach
  • Tennis court

If booking as a solo traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up-to-date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.


Travel with peace of mind


To ensure a peaceful holiday, our partners are committed to respecting the local health and sanitary measures in force to protect your safety and well-being.


Please note: health and sanitary measures may be subject to change in line with government recommendations. Consequently, they may affect access to certain amenities and leisure facilities.

Your contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday. 

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • For all inquiries, refer to our help centre available 24/7
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Carefully selected travel offers

Our offers are distinguished by their quality and the level of their services.

- Curated offers carefully selected by our travel experts.

- We are world recognised in the tourism industry.

- We are constantly improving the quality of our offers, thanks to on-going feedback from our members.

Exclusive prices and discounts of up to -70%

Our flash sales guarantee our members the best rates on the market.

- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

- We negotiate the best rates thanks to our highly regarded reputation and our evergrowing database of members.

- An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale.

- We offer reliable, responsive, high-quality service.

Quality service: informative, reliable & responsive

Our goal: to provide members with a unique and unforgettable travel experience.

- A simple, inspiring and innovative service, both on your computer and your mobile.

- On-site professional support for your queries.

- Our Customer Service team are available to support you before, during and after your trip.

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