Perfectly located along the lively Quinta Avenida in downtown Playa del Carmen, the chic and stylish Hyatt Centric Playa del Carmen 5* will serve as your gateway to Riviera Maya while offering an authentic and sophisticated taste of Playa del Carmen with its vibrant rooftop terrace, infinity pool, casual dining venues and beach house offering direct beach access.

Relax with ease in your plush and spacious Downtown House with its chic, modern design, two queen beds with custom linens, large windows which fill the room with natural light and a spa-like bathroom with Yucatan Herbal bath products, making the Downtown House the perfect setting for a magical and unforgettable holiday in Playa del Carmen.

This room features all the same great benefits of the Downtown House, but with the added benefit of having a private balcony offering views of the lively Quinta Avenida.

This is a bed and breakfast stay.

Experience ultimate relaxation and upgrade to all inclusive at the next step of the booking process. Breakfast, lunch, your evening meal, and a selection of snacks and drinks will be included. Conditions may apply. 

Soak up some sun and go for a swim, all from the hotel's sun-kissed rooftop, where you'll find plenty of plush sun loungers to lie back and relax in and an infinity pool offering spectacular sea views.

Stay connected on the move with this exclusive mobile internet offer, perfect for modern travellers. Activate your included eSIM and enjoy connection wherever you go. Easily share your internet connection with friends and family without limits.

Please note: 3GB of internet data represents around 30 hours of web browsing/audio streaming or 3 to 4 hours of video streaming/social networking/video calls.

Meet crocodiles, dolphins, turtles, manatees and many species of birds on this guided tour of Sian Ka'an Biosphere Reserve, located on the east coast of the Yucatán Peninsula. A UNESCO World Heritage Site for its breathtaking natural beauty, it is home to thousands of native and endangered species.

Discover Chichén Itzá in comfort and authenticity with a full day combining culture, swimming in cenotes, local cuisine and a visit to Valladolid, all accompanied by certified guides.

Experience a magical evening on the Riviera Maya with JOYÀ, the Cirque du Soleil show that combines acrobatics, music and gastronomy in a magical world inspired by the journey of the monarch butterfly.

Enjoy a spectacular evening aboard the Jolly Roger pirate ship in Cancún with dinner, cocktails and an acrobatic show for the whole family.

Sail on a catamaran from Cancún to Isla Mujeres for a festive day of snorkelling, a tour of the town centre, a private beach club, a buffet and an open bar.

Enjoy a festive evening at Coco Bongo Playa del Carmen with a show, open bar and snacks included.

Enjoy a heavenly excursion to Isla Mujeres with boat crossing, access to the beach club, buffet lunch, open bar, and sports activities.

Enjoy a catamaran cruise with snorkelling, open bar, buffet and beach club hosted by a DJ for a heavenly day reserved for adults on Isla Mujeres.

Pilot your own speedboat off the coast of Playa Maroma, then relax on one of the most beautiful beaches in the Mexican Caribbean.

Explore the Punta Nizuc reef and Cancun's underwater museum in a mini-submersible during a 2-hour guided tour accessible to children and non-swimmers, with cruise and bar included.

Enjoy a unique experience in Puerto Aventuras by petting, feeding and interacting with manatees in a safe and natural setting, with briefing, transfer and equipment included.

Enjoy a festive afternoon at Coco Bongo's Ladies Beach Party with access to the beach club, open bar and snacks included.

Playa del Carmen, on Mexico’s Riviera Maya, blends Caribbean beauty with a lively cosmopolitan spirit. Along its palm-fringed beaches, luxury resorts sit beside vibrant streets where boutiques, restaurants and bars keep the city buzzing day and night. With turquoise waters on one side and ancient Mayan heritage on the other, Playa is both a seaside escape and a cultural gateway.

Must-sees:

• Quinta Avenida (Fifth Avenue): The beating heart of Playa, a pedestrian street lined with shops, restaurants and nightlife.
• Beaches of Playa del Carmen: White sands and calm waters perfect for sunbathing, swimming or setting off on a diving trip.
• Cozumel Island: Just a short ferry ride away, this marine paradise is famed for coral reefs and exceptional snorkelling.
• Mayan ruins of Tulum: A dramatic coastal site where temples overlook turquoise seas.
• Chichén Itzá: One of the New Seven Wonders of the World, with its iconic pyramid El Castillo rising from the jungle.

Culinary culture:

Playa del Carmen’s dining scene blends Mexican tradition with international flair. Savour street tacos filled with cochinita pibil (slow-cooked pork), fresh ceviche by the beach or tamales wrapped in banana leaves. Pair your meal with tequila or smoky mezcal, or cool down with a margarita under the Caribbean sun. For dessert, churros dusted with cinnamon sugar are a local favourite.

Dive deeper:

Venture into the Yucatán’s famous cenotes, natural sinkholes filled with crystal-clear water, ideal for swimming and diving. Experience eco-parks such as Xcaret and Xel-Há, where underground rivers meet lush jungle. Offshore, the Great Maya Reef offers some of the best diving spots in the Caribbean. By night, Playa’s clubs and beach bars pulse with music, from salsa to world-class DJs.

Good to know:

Playa del Carmen is about 45 minutes south of Cancún International Airport, with regular transfers available. The best time to visit is during the dry season (December to April), when the weather is sunny and the sea at its clearest. The local currency is the Mexican peso (MXN), though US dollars are widely accepted in resorts and shops.