Grand Riviera Princess Hotel 5* - Playa del Carmen - Up to -70% | Voyage Privé

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We Love

  • Settling into a five-star hotel and enjoying top-of-the-range services in an exceptional beachfront setting.
  • Experiencing an unforgettable family holiday, making a splash in one of the many swimming pools or relaxing at the luxurious spa!
  • Indulging in a wide range of cuisines at the multiple onsite restaurants - from authentic Mexican flavours to delectable seafood dishes.

The location of the hotel is ideal and it boasts a magnificent setting - it's not uncommon to see some animals roaming around in total freedom.


Grand Riviera Princess Hotel 5*

Just for you
Just for you:
  • Included shared return transfers between airport and hotel for flight-inclusive offers

A sun-soaked Caribbean paradise awaits at the impressive Grand Riviera Princess Hotel 5*, a premium beachfront resort nestled amongst luscious tropical gardens on Mexico's stunning Riviera Maya.


Less than 20 minutes away from world-renowned Playa del Carmen the hotel is within reach of some of the region's spectacular cenotes and enjoys direct access to an idyllic sandy beach through the so-called 'Path of the Gods' - a beautiful path lined with statues inspired by Mayan gods.


With luxurious accommodation, a fantastic range of bars and restaurants serving delicious food from around the world, a 300m² gym, multipurpose courts, several pools and an indulgent spa, you have everything you need for a care-free holiday.

Your room

This offer is based on a choice between a Deluxe Junior Suite (56m²), Family Club Room (59m²) or a Platinum Suite (61m²).

Deluxe Junior Suite (56 m²)

Indulge in a luxurious stay and enjoy the elegant setting of the Deluxe Junior Suite, featuring a comfortable king-size bed or two double beds and a sofa, a charming balcony or terrace and a range of modern amenities. Each suite is also equipped with a full bathroom with hot tub.

Maximum room capacity

Family Club Room (59 m²)

Luxury meets comfort in this sumptuous Club Room, the perfect set-up for a family getaway in Caribbean paradise! Unwind in plush beds and enjoy the many facilities at your disposal, in addition to exclusive services, including an iPod dock, dressing gown and special amenities for the little ones. You also have your own hot tub.


Exclusive Services:

iPod dock

  • Special amenities for children.
  • Gift for children
  • Bottle warmer in the room (upon request)
  • Cots (upon request)
  • Pushchair service (on request)
  • Themed pool for children
  • 1 Princess beach bag.
  • Use of dressing gown during the stay
  • Mini club (for children from 4 to 12 years old).
  • 24-hour concierge service
  • Unique Advantages:

    • Exclusive buffet restaurant, decorated and prepared for families with special attention to children
    • Teen Club (Computer games room), for teenagers from 13 to 17 years of age
    • Ice cream parlour
    • Dance floor for teenagers and kids (In the Ice Cream Shop)
    • Activities for children and teenagers
    • Vegetable garden for children (ecological practices).

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    Maximum room capacity

    Platinum Suite (61 m²)

    Upgrade to a more spacious stay and enjoy the luxuries of a chic Platinum Suite, perfectly situated in a beachfront location, where guests can experience total serenity in a quiet area of the resort.

    Take the time to unwind on your private terrace, complete with sea or garden views, and a private hot tub!

    Exclusive Services:


    • 24-hour Room Service
    • Private check-in, wet towel and welcome drink
    • Welcome liqueurs in the room (once per stay)
    • Night Courtesy Service
    • Special amenities
    • National, International and Premium drinks included (Vintage Liqueurs, wine and champagne from the menu, not included)
    • 24-hour concierge service in the Platinum Lounge area.
    • Platinum wristband and exclusive use of the Platinum Lounge.
    • International Newspapers in the Platinum Lounge
    • 1 beach bag with the Princes logo

    Unique Advantages:

    • Private area on the beach: with a drinks only waiter service
    • Private pool with drinks only service
    • Exclusive area with continental breakfast in the Platinum Lounge
    • Exclusive area with snacks in the Platinum Lounge
    • À la carte breakfast and lunch service in the buffet restaurants next to the Platinum area
    • 1 special dinner
    • 1 water circuit in the spa (per adult/per week). For over 18s only
    • Discount on all treatments at the Princess Spa (only for individual services)
    • Green Fee discount: external golf course (subject to availability)
    • Discount at the Aquatic Activities Centre (only for individual services)

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    Maximum room capacity

    Your dining choices

    This offer is based on an All Inclusive stay (breakfast, lunch and evening meal with a selection of snacks and drinks).


    Please note: some dining outlets/menu items/drinks may not be included and may be available at selected times only.

    Prepare for a delectable culinary journey whilst on your stay with a wide range of buffet restaurants, à la carte restaurants and bars available you will truly be spoilt for choice.


    Dig into a variety of cuisines including traditional Mexican dishes to Asian cuisine, or authentic Italian cuisine to international gourmet delights. As the sun sets, settle down at one of the bars for a nightcap or social drink, whether in the sophisticated space of the lobby or causal ambiance by the poolside or on the beach.

    Your time

    While away your afternoons by one of the spectacular onsite pools, some featuring indoor whirlpools. Bathe in the tranquil waters of the Riviera Maya and sunbathe on the beach, or enjoy a more active stay with the sports facilities available, including a fully-equipped gym, multipurpose courts and a water sports centre.


    Savour some well-deserved pampering with a visit to the hotel spa and unwind with a range of massages, Princess Spa treatments and beauty treatments.

    Your Optional Excursions

    Chichen Itza trip

    Your Optional Excursions

    Chichen Itza is a UNESCO World Heritage Site and one of the Seven Wonders of the World. Join this guided tour and discover the fascinating world of Mayan culture, with a stop at a cenote for a refreshing swim in its clear waters.


    Isla Mujeres & Isla Contoy Full Day Guided Tour

    Your Optional Excursions

    Don't miss the chance to snorkel off the incredible coast of Cancún! Discover Isla Contoy, an unspoilt paradise of captivating natural beauty, then head to Isla Mujeres, world-famous for its spectacular coral reefs and indigenous wildlife.


    Detailed itinerary:

    9am: Meet at Marina Marazul: continental breakfast and check-in

    9.30am: Embarkation

    10.15 am: Snorkelling activity

    11.30am: Arrival at Isla Contoy

    11.30am - 12.30pm: Guided walk around the island

    12.30 - 1.30 pm: Buffet lunch

    13h30 - 15h : Relaxation time

    3.45pm: Arrival at Isla Mujeres

    3.45pm - 4.45pm: Free time on the island


    Practical information:

    - Type of excursion: Guided tour

    - Availability: French (Mondays), English and Spanish (Mondays and Thursdays), German (Tuesdays and Thursdays), Dutch (Tuesdays and Sundays)

    - Guided tour: Yes

    - Duration: 8 hours

    - Times: 9am - 5pm (depending on the location of your hotel)

    - Wheelchair access : No

    - Recommendations: This tour is suitable for pregnant women.

    - Minimum age: 4 years and over only. Minors are the responsibility of the adults accompanying them.

    - Transfers: Yes from the hotel


    Price includes:

    - Continental breakfast

    - Lunch

    - Guide

    - Snorkelling equipment

    - Open Bar (beer only available after snorkeling stop)


    Price does not include:

    - Tips and personal expenses

    - Photographs

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    Your Journey to Grand Riviera Princess Hotel 5*


    You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.


    The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

    Playa del Carmen

    Cancun offers something for everyone, promising the best of the country's sun-soaked beaches, opulent all-inclusive resorts and dazzling turquoise waters, alongside fascinating Mayan ruins, quintessential Mexican culture and authentic cuisine. By day, Cancun offers its visitors first-class service and total relaxation, as the sprawling hotels showcase endless entertainment, delicious dining opportunities, blissful wellness facilities and contemporary furnishings, all nestled on a stretch of unspoiled sand. By night, entertainment beckons as the legendary clubs open up their doors and the party begins.


    For those hoping for a sense of tradition and culture during their stay on the Yucatán Peninsula, Cancun also offers up ancient treasures, where towering stone temples and astounding cities that date back centuries lay nestled in verdant surroundings. From the dramatic coastal setting of Tulum to the jungle scenery and magical lagoons of Coba and the iconic Es Castillo pyramid of Chichen Itza, Cancun's surrounding ruins provide an incredible day trip in total, sun-kissed paradise.


    min : 17°C max : 28°C
    min : 17°C max : 29°C
    min : 19°C max : 32°C
    min : 21°C max : 33°C
    min : 22°C max : 34°C
    min : 23°C max : 33°C
    min : 23°C max : 33°C
    min : 23°C max : 33°C
    min : 23°C max : 32°C
    min : 22°C max : 31°C
    min : 19°C max : 29°C
    min : 18°C max : 28°C

    In more detail

    Please find practical information about the property and your trip:
    This property is not accessible to people with reduced mobility.
    The number of rooms at this property: 674

    Check-in time: 15:00
    Check-out time: 12:00

    Pets are not permitted.
    Your stay may be subject to an additional city or tourist tax payable directly to the hotel, which is not included in our nightly rate. Please check with hotel directly for further information.




    Important details about your hotel: 


    Check-in and check-out outside the hotel's standard times are subject to availability and may incur additional fees, please check with the hotel prior to your visit. 


    Please note, any included meals are usually served at the hotel’s main buffet restaurant (unless stated otherwise). Alternative food and beverage outlets may not be applicable to your board basis and/or available at selected times only. Please see directly with the hotel for further details of your board conditions. 

    Hotel facilities

    • Wi-Fi
    • Air conditioning
    • Luggage storage
    • Concierge service
    • Multilingual staff
    • 24-hour reception
    • Laundry service
    • Medical service

    Room facilities

    • Balcony or Terrace
    • Bath
    • Air conditioning
    • Turndown service
    • Hairdryer
    • Minifridge
    • Safe
    • TV
    • Shower
    • Courtesy tray (tea and coffee)
    • Coffee machine

    Restaurant and bar facilities

    • Orange Buffet Restaurant
    • Green Buffet Restaurant
    • La Vaquería Restaurant
    • Restaurant Mamma Mia
    • La Hacienda Restaurant
    • Restaurant La Fondue
    • Restaurant Miso Thai
    • Las Olas Restaurant
    • La Fleur Restaurant
    • Chill Out Restaurant
    • Snack Sunset Restaurant
    • Snack Riviera Restaurant
    • Orange Buffet Restaurant
    • Green Buffet Restaurant
    • Disco Bar Areito
    • Lobby Bar Sunset
    • Maya Pool Bar
    • Theatre Bar
    • Lobby Bar Riviera
    • Poquito Bar
    • Chactemal Bar
    • Chill Out Bar
    • Miso Bar
    • Punta Bete Bar
    • Plaza Bar
    • Bar Platinum Sunset
    • 5th Avenue Sports Bar
    • Bar Platinum Riviera
    • Fantasy Pool Bar
    • Bar Platinum Playa
    • Tequila Pool Bar
    • Relax Bar

    All Inclusive Includes:


    • Two main international buffet restaurants


    • Seven à la carte restaurants: Italian, steakhouse, seafood, Mexican, Asian, international gourmet and Swiss.


    • Fourteen bars and cafés (including some pool bars)


    • Local and international drinks


    • Ice cream parlour


    Leisure facilities

    • Playground
    • Jacuzzi
    • Fitness centre
    • Outdoor swimming pool
    • Spa
    • Sports court
    • Tennis court
    • Evening/daytime entertainment
    • Kids' club
    • Shop

    If booking as a solo traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

    The location shown on our map is to be used as a guide only and the actual location of the property may differ.

    Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

    You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

    Although we endeavour to provide up-to-date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

    Star rating standards may differ to that of the UK, depending on the country of travel.


    Travel with peace of mind


    To ensure a peaceful holiday, our partners are committed to respecting the local health and sanitary measures in force to protect your safety and well-being.


    Please note: health and sanitary measures may be subject to change in line with government recommendations. Consequently, they may affect access to certain amenities and leisure facilities.

    Your contract

    If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

    If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

    Please read our booking conditions before confirming your holiday. 

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    • A unique selection of high-end accommodation
    • Exclusive perks and discounts of up to -70%
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    Exclusive prices and discounts of up to -70%

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