A luxury sanctuary in the heart of the Riviera Maya, Fairmont Mayakoba 5* unfolds across an extraordinary natural estate where lush jungle, tranquil lagoons and an immaculate private beach exist in seamless harmony. Architecture draws quietly on local traditions, refined by contemporary design to create a setting that feels both elegant and deeply calming.

Every space is carefully considered, with discreet, intuitive service and a strong sense of immersion in nature redefining the codes of high-end hospitality. The result is a resort that feels expansive yet intimate, polished yet grounded in its surroundings.

The Fairmont View King Room with a view captivates with its understated elegance and bright atmosphere. Offering a soothing view of the resort, it combines refined furnishings, fine materials, and high-end amenities to create a sophisticated cocoon, perfect for relaxing in absolute comfort after a day of exploration.

Spacious and elegantly appointed, the Fairmont View Double Room offers stunning views from the pleasant balcony or terrace. Designed to combine functionality and refinement, it offers a serene setting where understated luxury and natural light invite you to relax and escape.

True havens of peace, the Signature Casitas rooms embody the ultimate expression of refinement at Fairmont Mayakoba. Surrounded by nature and bathed in tranquillity, they offer an exclusive Balam butler service, guaranteeing a tailor-made experience. The intimate setting, water views and attention to every detail create a feeling of absolute privilege.

Ideal for families or travellers seeking space and exclusivity, these Signature Casitas rooms with two queen beds combine generous proportions with exceptional amenities. The Balam butler service, peaceful views of the lagoon and elegant furnishings transform every stay into a luxurious and deeply rejuvenating experience.

This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information.

At Fairmont Mayakoba 5*, leisure is shaped by the landscape itself. Guests drift through lagoons by private boat, snorkel along the nearby reef, or explore winding waterways alongside expert guides who reveal the region’s fragile ecosystems.

Active travellers can paddleboard, windsurf or cycle jungle paths, while families are well served by the thoughtfully run Balam and Coatí kids’ clubs. For quieter moments, the Willow Stream Spa offers treatments inspired by ancient Mayan rituals, complemented by a collection of pools ranging from an adults-only infinity pool to relaxed, family-friendly spaces with attentive service.

Stay connected on the move with this exclusive mobile internet offer, perfect for modern travellers. Activate your included eSIM and enjoy connection wherever you go. Easily share your internet connection with friends and family without limits.

Please note: 3GB of internet data represents around 30 hours of web browsing/audio streaming or 3 to 4 hours of video streaming/social networking/video calls.

Meet crocodiles, dolphins, turtles, manatees and many species of birds on this guided tour of Sian Ka'an Biosphere Reserve, located on the east coast of the Yucatán Peninsula. A UNESCO World Heritage Site for its breathtaking natural beauty, it is home to thousands of native and endangered species.

Sail on a catamaran from Cancún to Isla Mujeres for a festive day of snorkelling, a tour of the town centre, a private beach club, a buffet and an open bar.

Enjoy a heavenly excursion to Isla Mujeres with boat crossing, access to the beach club, buffet lunch, open bar, and sports activities.

Enjoy a catamaran cruise with snorkelling, open bar, buffet and beach club hosted by a DJ for a heavenly day reserved for adults on Isla Mujeres.

Pilot your own speedboat off the coast of Playa Maroma, then relax on one of the most beautiful beaches in the Mexican Caribbean.

Explore the Punta Nizuc reef and Cancun's underwater museum in a mini-submersible during a 2-hour guided tour accessible to children and non-swimmers, with cruise and bar included.

Enjoy a unique experience in Puerto Aventuras by petting, feeding and interacting with manatees in a safe and natural setting, with briefing, transfer and equipment included.

Discover Chichén Itzá in comfort and authenticity with a full day combining culture, swimming in cenotes, local cuisine and a visit to Valladolid, all accompanied by certified guides.

Enjoy a festive evening at Coco Bongo Playa del Carmen with a show, open bar and snacks included.

Enjoy a festive afternoon at Coco Bongo's Ladies Beach Party with access to the beach club, open bar and snacks included.

Experience a magical evening on the Riviera Maya with JOYÀ, the Cirque du Soleil show that combines acrobatics, music and gastronomy in a magical world inspired by the journey of the monarch butterfly.

Playa del Carmen, on Mexico’s Riviera Maya, blends Caribbean beauty with a lively cosmopolitan spirit. Along its palm-fringed beaches, luxury resorts sit beside vibrant streets where boutiques, restaurants and bars keep the city buzzing day and night. With turquoise waters on one side and ancient Mayan heritage on the other, Playa is both a seaside escape and a cultural gateway.

Must-sees:

• Quinta Avenida (Fifth Avenue): The beating heart of Playa, a pedestrian street lined with shops, restaurants and nightlife.
• Beaches of Playa del Carmen: White sands and calm waters perfect for sunbathing, swimming or setting off on a diving trip.
• Cozumel Island: Just a short ferry ride away, this marine paradise is famed for coral reefs and exceptional snorkelling.
• Mayan ruins of Tulum: A dramatic coastal site where temples overlook turquoise seas.
• Chichén Itzá: One of the New Seven Wonders of the World, with its iconic pyramid El Castillo rising from the jungle.

Culinary culture:

Playa del Carmen’s dining scene blends Mexican tradition with international flair. Savour street tacos filled with cochinita pibil (slow-cooked pork), fresh ceviche by the beach or tamales wrapped in banana leaves. Pair your meal with tequila or smoky mezcal, or cool down with a margarita under the Caribbean sun. For dessert, churros dusted with cinnamon sugar are a local favourite.

Dive deeper:

Venture into the Yucatán’s famous cenotes, natural sinkholes filled with crystal-clear water, ideal for swimming and diving. Experience eco-parks such as Xcaret and Xel-Há, where underground rivers meet lush jungle. Offshore, the Great Maya Reef offers some of the best diving spots in the Caribbean. By night, Playa’s clubs and beach bars pulse with music, from salsa to world-class DJs.

Good to know:

Playa del Carmen is about 45 minutes south of Cancún International Airport, with regular transfers available. The best time to visit is during the dry season (December to April), when the weather is sunny and the sea at its clearest. The local currency is the Mexican peso (MXN), though US dollars are widely accepted in resorts and shops.