Andaz Mayacoba - Playa del Carmen - Up to -70% | Voyage Privé

Irresistible offers on inspirational holidays, exclusively for our members.

Every day, irresistible holiday offers, for members only

We Love

  • Stay on the beautiful coast of Mexico just outside the bustling resort of Playa del Carmen at the Andaz Mayacoba, a stylish resort with plenty of facilities to enjoy. 
  • Choose from three spacious rooms, all with private furnished terraces with views over either the surrounding natural landscape or the beach.
  • Indulge with All Inclusive board basis, and sample food from the hotel's five restaurants and bars, before relaxing in the outdoor pool or at the luxurious spa.

New Voyage Privé

Carefully selected by our experts especially for you

Your Holiday

Your Destination

Located on a stunning stretch of beach just outside the centre of Playa del Carmen, the luxurious Andaz Mayacoba is a beachfront heaven surrounded by the natural landscape. 

Head out and discover the ancient civilization and stunning tropical environment of the area with eco tours, archaeological sites, and guided sightseeing. Or, hit the 5th Avenue Shopping district of Playa del Carmen, or simple lounge on the stunning beaches. Whether you're a jungle explorer, a watersports enthusiast or looking for something quiet and romantic, you are sure to find the perfect balance of pure relaxation, fun-filled activities and ancient culture during your Mexican holiday.

Andaz Mayacoba

Stay on the stunning Mexico coast at the Andaz Mayacoba, a stylish resort with a full-range of facilities for you to enjoy for a relaxing sun-soaked holiday. Our members can choose between a King Lagoon Room, King Beach Area Room, or King Ocean View Room, and indulge with an All Inclusive board basis so you can take full advantage of the hotel's five restaurants and bars. 

The hotel also has two outdoor swimming pools overlooking the ocean, as well as a 24-hour fitness centre and a spa where you can indulge in massages or beauty treatments.

Some services may incur additional charges, payable locally.

Your Room

This offer is based on a choice between a King Lagoon Room, King Beach Area Room, or a King Ocean View Room.

King Lagoon View Room

These spacious rooms come with a furnished terrace overlooking the serene lagoon of the hotel and the surrounding landscape of mangroves, so you can really feel like you've escaped from the everyday! These rooms also come with air conditioning, a rain shower, bathrobes and flip flops, and a Nespresso coffee machine.

Sleeps up to

Adults Adults
2 Adults
2 Children
Adults Adults Adults
3 Adults

King Beach Area Room

Or, choose a King Beach Area Room, which are located just a short walk from the stunning beach! These rooms come with all the same amenities, including air conditioning and a private terrace.

Sleeps up to

Adults Adults
2 Adults
2 Children
Adults Adults Adults
3 Adults

King Ocean View Room

These large rooms come with all the same amenities, as well as a private terrace with stunning views over the crystal-clear Caribbean Sea.

Sleeps up to

Adults Adults
2 Adults
2 Children
Adults Adults Adults
3 Adults

Please note: the bed for the 3rd/4th guest sharing is likely to be a sofa bed or camp style bed.

Your Board Basis

This offer is based on an All Inclusive stay (Breakfast, lunch and evening meal with a selection of snacks and drinks).

Make the most of your holiday with an All Inclusive dining basis at the Andaz Mayacoba, so you can sample all that this resort has to offer!

Cocina Milagro

Breakfast: 06:30-11:00
Lunch: 12:00-15:00
Diner: 18:00-22:30

Casa Amate

Dinner: 18:00-23:00
Sunday brunch: 11:00-15:00

Tinta del Pulpo - 12:00-00:00

OllaCeviche Bar - 18:00-00:00

Sotavento - 12:00-23:00

Please note: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Your Time

Just for you
Just for you:
  • 50$ spa credit per room (not transferable)
Our members can benefit from a 50$ spa voucher per room, which they can use to indulge in treatments at the Naum Wellness Centre. Try a relaxing massage, a cleansing facial, or a body scrub - you're sure to feel relaxed and pampered on your holiday!

The hotel also has two outdoor pools where you can cool off from the sun - or just head to the beach to take a dip in the beautiful Caribbean Sea. Guests at the Andaz Mayacoba can also take advantage of a nearby golf club, or get active with tennis and archery.

Your Optional Excursions

Our members can choose to add the following excursions at the next stage of the booking process for an additional fee.

Visit Chichen Itza

Your Optional Excursions
Depart from your hotel in the morning and head to Chichen Itza, the famous archaeological site. Declared as one of the 7 Wonders of the World, this site offers incredible and unique architectural examples, such as the Kukulcan Pyramid.

An Excursion to Albatros

Your Optional Excursions
Enjoy a spectacular day in the Mexican Caribbean as you sail from Cancun to Isla Mujeres, in a beautiful Catamaran. Explore the impressive sites and beautiful reefs of Isla Mujeres, an area combining the beauty of the Caribbean, the density of the tropical jungle and the legacy of Mayan civilisation. Isla Mujeres stands out as one of Mexico's natural treasures - a paradise on earth. This tour does not include the cost of transport (20 USD) and taxes (12 USD) payable locally.

Your Journey to Andaz Mayacoba

Flights: You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.

The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: Private / shared transfers are included. 

For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly.


min : 17°C max : 28°C
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min : 19°C max : 29°C
min : 18°C max : 28°C

Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please  click here.

Please note that the advice can change, and you should continue to check all advice until you travel. 

Entry Requirements

You must ensure you have a valid passport to travel on. 

If you’re visiting Mexico as a tourist you don’t need a visa, but you’ll need to complete an immigration form and have this with you when you enter and leave Mexico. You can get one either when you arrive (forms are available at border crossings or onboard flights to Mexico) or online in advance from the National Institute of Immigration website

You need an immigration form to leave the country. If you lose your immigration form you can get it replaced at the immigration office at any international airport in Mexico. The cost of a replacement is $500 Mexican Pesos, which is payable at a bank.

Travelling to Mexico via the US

If you’re travelling to Mexico via the US, even if you’re only transiting, check the US entry requirements with the US Embassy in London. If you don’t have the correct authorisation you will not be allowed to travel to or transit through the US.

Further information can be found on the FCO’s US Travel Advice.


For information about important health advice and any vaccinations required please visit and

UK health authorities have classified Mexico as having a risk of Zika virus transmission. For more information and advice, visit the National Travel Health Network and Centre website.

Drink only boiled or bottled water and avoid ice in drinks.

In the last 3 years, there has been an increase in reported cases of a food and water bug, cyclospora, affecting travellers returning from Mexico, particularly from the Riviera Maya region between the months of May and June. You should follow the advice of the National Travel Health Network and Centre.

There have been cases of cholera in Quintana Roo.

Cases of Chikungunya virus have been confirmed in Mexico. For more details about this outbreak, see the website of the National Health Network and Centre. You should take steps to avoid being bitten by mosquitoes.

Please note that passport, visa and health requirements can change. It is every traveller’s responsibility to ensure they have a valid passport, any required visas, and all the necessary vaccinations/health requirements as well as adequate insurance. 

Location Information

The address of your property: Carretera Federal, Carr. Cancún - Tulum Km. 298, 77710 Playa del Carmen, Q.R., Mexico

Distance from Cancun Airport to Andaz Mayacoba: 49 km / 42 mins.

In More Detail

Please find practical information about the property and your trip: 

This property is not accessible to people with reduced mobility. 
The number of rooms at this property: 214
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include a city/accommodation/tourism tax which may be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

Hotel Facilities

  • Free Wi-Fi
  • Dry cleaning and laundry services
  • Concierge services
  • 24-hour reception

Room Facilities

  • Minibar
  • Rainshower
  • Private terrace or balcony
  • Nespresso coffee machine
  • Beach bag
  • Flip flops


  • Cocina Milagro Poolside Restaurant
  • Casa Amate Restaurant
  • Tinta del Pulpo Poolside Restaurant
  • Ollaceviche Bar
  • Sotavento Restaurant

Leisure Facilities

  • 2 outdoor swimming pools
  • Spa
  • Yoga
  • 24-hour fitness centre
  • Nature trails
  • Birdwatching
  • Canal boat rides
  • Tennis
  • Archery
  • Cooking school

Nearby Activities

  • Diving
  • Buggy rental
  • Skydiving
  • Paddleboarding

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

Important Information

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected travel offers

Our offers are distinguished by their quality and the level of their services.

- Curated offers carefully selected by our travel experts.

- We are world recognised in the tourism industry.

- We are constantly improving the quality of our offers, thanks to on-going feedback from our members.

Exclusive prices and discounts of up to -70%

Our flash sales guarantee our members the best rates on the market.

- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

- We negotiate the best rates thanks to our highly regarded reputation and our evergrowing database of members.

- An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale.

- We offer reliable, responsive, high-quality service.

Quality service: informative, reliable & responsive

Our goal: to provide members with a unique and unforgettable travel experience.

- A simple, inspiring and innovative service, both on your computer and your mobile.

- On-site professional support for your queries.

- Our Customer Service team are available 7 days a week to support you before, during and after your trip.

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  3. Andaz Mayacoba