Jan
min : 17°C
max : 28°C
We Love —
- Staying between the Caribbean sea and the lush jungle - the idyllic location of the Hyatt Ziva Riviera Maya 5* offers a heavenly setting.
- Enjoying an incomparable experience with dazzling pools, a captivating water park and an exclusive beach creating unrivalled holiday memories.
- Letting your taste buds travel through the gastronomic excellence of the restaurants, where every meal is a celebration of exquisite flavours and impeccable service.
Customer reviews —
8/10
28 reviews
The Hyatt Ziva Riviera Maya 5* will exceed your expectations, offering an exquisite experience that perfectly combines comfort, unforgettable culinary delights and facilities worthy of an exclusive tropical paradise.
Hyatt Ziva Riviera Maya 5* —
Just for you:
- $200 resort coupons per room per stay (see details)
- 2 children aged 12 and under stay free when sharing a room with 2 paying adults (except from 24/12/2025 to 04/01/2026)
- A second child aged 12 and under stays free when sharing a room with 1 paying adult (except from 24/12/2025 to 04/01/2026)
- Shared roundtrip airport transfers
- Complimentary mobile internet data during your stay
The Hyatt Ziva Riviera Maya 5* is located between the beautiful beach of Bahia Petempich and the Caribbean Sea. Surrounded by sparkling waters and lush jungle, this family-friendly oasis offers unique scenery, breathtaking landscapes, and captivating ocean views.
Awaken your senses with a relaxing atmosphere, delicious cuisine, exciting local culture, and all the services and facilities you would expect from a stunning five-star resort. This Mexican getaway will create holiday memories of a lifetime.
Your room —
Just for you:
- Complimentary upgrade from a Junior Suite to a Waterpark View Junior Suite
Choose between a stay in an Upgraded Junior Waterpark View Suite or an Upgraded Junior Ocean View Suite.
Upgraded Junior Waterpark View Suite (62 m²)
These luxurious Junior Suites boast a fully furnished balcony and a beautiful view of the water park. The elegance of these delightful rooms will make you feel instantly at peace on your holiday.
4 Adults
or
3 Adults
+ 1 Child
Upgraded Junior Ocean View Suite (62 m²)
With all the elegance and five-star quality of the other Junior Suites, this room incorporates full ocean views to create the complete holiday experience. You'll love waking up each morning to this spectacular scene.
4 Adults
or
3 Adults
+ 1 Child
Your dining choices
This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information.
Drawing inspiration and ingredients from France, Italy, Mexico and further afield, theHyatt Ziva Riviera Maya 5* offers a wide range of delicious dishes across 10 restaurants and cafes. If that's not enough, the different bars offer a range of themes and styles, so you can pick the atmosphere you like best - from an upscale microbrewery to a chic cocktail bar, you're spoilt for choice.
Your time
The Hyatt Ziva Riviera Maya 5* has 9 pools with fun water activities, including a pool with stretching views overlooking the Caribbean Sea. Take a dip or simply relax poolside with a drink in hand.
At the brand new, two-storey Zen Spa, let your senses unwind and your level of inner peace reach new heights. Indulge in an exotic spa treatment or relax in the sauna. What's more, there is a truly impressive array of activities for all the family. From golf to volleyball to a range of water sports, there will never be a dull moment.
Included extras —
3GB included mobile internet data, to make your journey easier
Stay connected on the move with this exclusive mobile internet offer, perfect for modern travellers. Activate your included eSIM and enjoy connection wherever you go. Easily share your internet connection with friends and family without limits.
Please note: 3GB of internet data represents around 30 hours of web browsing/audio streaming or 3 to 4 hours of video streaming/social networking/video calls.
Optional extras & excursions —
Sian Kaan full day guided tour
Meet crocodiles, dolphins, turtles, manatees and many species of birds on this guided tour of Sian Ka'an Biosphere Reserve, located on the east coast of the Yucatán Peninsula. A UNESCO World Heritage Site for its breathtaking natural beauty, it is home to thousands of native and endangered species.
Practical information:
- Type of excursion: Guided tour
- Availability: days depend on language chosen
- Guided: Yes, in French (Monday, Thursday and Saturday), English (every day), German (Tuesday, Wednesday, Thursday, Saturday and Sunday), Dutch (Monday, Thursday and Saturday)
- Duration: 8 hours minimum
- Times: 9am - 5pm (depending on the location of your hotel)
- Wheelchair access : No
- Recommendations: This tour is not suitable for pregnant women or passengers with a history of back problems.
- Age: 4 years and over only. Minors are the responsibility of the adults accompanying them.
- Transfers: Yes, from the hotel
Price includes:
- Boat trips
- Park fees
- Equipment
- Lunch and soft drinks
Price does not include:
- Tips and personal expenses
- Alcoholic drinks
Read more
Your journey to Cancun —
Flights:
You will be able to choose your airline and flight times when you make your booking, in either Economy, Premium, or Business class, depending on the destination and carrier. This flight may include one or more stopovers. Please review your flight options carefully as departure and arrival airports may differ, in order to offer the best price.
Luggage information
Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.
For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.
You will receive all the information you need to check in for your flights after you have made your reservation.
Puerto Morelos —
Puerto Morelos is a hidden gem on Mexico’s Riviera Maya, with its charming fishing village atmosphere, pristine beaches, and vibrant coral reefs. Situated between Cancun and Playa del Carmen, this laid-back destination is perfect for those seeking relaxation, adventure, and authentic Mexican culture.
Must-sees:
-
Puerto Morelos Reef National Park: part of the Mesoamerican Barrier Reef, ideal for snorkelling and diving.
-
Leaning lighthouse: an iconic landmark that stands as a testament to past hurricanes.
-
Ruta de los Cenotes: a scenic route leading to stunning cenotes, perfect for swimming and exploration.
Culinary culture:
Puerto Morelos offers a delectable fusion of fresh seafood and traditional Yucatecan flavours. Try the famous Tikin Xic, a delicious grilled fish dish marinated in achiote and citrus. Local beachside eateries serve up freshly caught ceviche, while authentic taco stands offer mouthwatering al pastor tacos. Don’t miss a refreshing sip of horchata or a tangy margarita as you soak in the laid-back coastal ambience.
Dive-deeper:
To truly appreciate Puerto Morelos, immerse yourself in its natural beauty and heritage. Take a boat tour to explore the reef’s diverse marine life or venture into the lush mangroves of the nearby biosphere reserve. Visit the local botanical garden, home to exotic flora and fauna, or explore ancient Mayan ruins just a short drive away in Tulum and Coba.
Good to know:
The local currency is the Mexican Peso (MXN), but US dollars are widely accepted. The best time to visit is from November to April, when the weather is warm and dry. While Puerto Morelos maintains a relaxed vibe, be mindful of strong ocean currents when swimming. Additionally, Mexico’s coastline can experience seasonal sargassum seaweed, which may affect beach conditions at times.
