We Love —
- Staying between the Caribbean sea and the lush jungle - the idyllic location of the Hyatt Ziva Riviera Cancun 5* offers a heavenly setting.
- Enjoying an incomparable experience with dazzling pools, a captivating water park and an exclusive beach creating unrivalled holiday memories.
- Letting your taste buds travel through the gastronomic excellence of the restaurants, where every meal is a celebration of exquisite flavours and impeccable service.
Customer reviews —
The Hyatt Ziva Riviera Cancun 5* will exceed your expectations, offering an exquisite experience that perfectly combines comfort, unforgettable culinary delights and facilities worthy of an exclusive tropical paradise.
Hyatt Ziva Riviera Cancun 5* —
Just for you:
- $200 resort vouchers (see details)
The Hyatt Ziva Riviera Cancun 5* is located between the beautiful beach of Bahia Petempich and the Caribbean Sea. Surrounded by sparkling waters and lush jungle, this family-friendly oasis offers unique scenery, breathtaking landscapes, and captivating ocean views.
Awaken your senses with a relaxing atmosphere, delicious cuisine, exciting local culture, and all the services and facilities you would expect from a stunning five-star resort. This Mexican getaway will create holiday memories of a lifetime.
Your room —
Just for you:
- Complimentary upgrade from Tropical View Junior Suite to Pool View Junior Suite
- Complimentary upgrade from Waterpark View Junior Suite to Oceanview Junior Suite
This offer is based on a choice between a Junior Suite, Junior Suite Pool View or an Ocean View Junior Suite.
Junior Suite
With its spacious layout, modern design, private balcony to enjoy the refreshing Mexican breeze, and a bed made for restful nights, your Junior Suite offers the perfect retreat for a memorable stay
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Junior Suite Pool View (62 m²)
Wake up each morning to serene views of the peaceful pool from your spacious Junior Suite.
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Ocean View Junior Suite (62 m²)
With all the elegance and five-star quality of the other Junior Suites, this room incorporates full ocean views to create the complete holiday experience. You'll love waking up each morning to this spectacular scene.
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Your dining choices
This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information.
Drawing inspiration and ingredients from France, Italy, Mexico and further afield, the Hyatt Ziva Riviera Cancun 5* offers a wide range of delicious dishes across 8 restaurants and cafes. If that's not enough, the different bars offer a range of themes and styles, so you can pick the atmosphere you like best - from an upscale microbrewery to a chic cocktail bar, you're spoilt for choice.
Your time
The Hyatt Ziva Riviera Cancun 5* has 9 pools with fun water activities, including a pool with stretching views overlooking the Caribbean Sea. Take a dip or simply relax poolside with a drink in hand.
At the spa, let your senses unwind and your level of inner peace reach new heights in the brand new, two-storey Zen Spa. Indulge in an exotic spa treatment or relax in the sauna.
What's more, there is a truly impressive array of activities for all the family. From golf to volleyball to a range of water sports, there will never be a dull moment.
Included extras —
eSIM with 1GB internet

Enjoy easy access to the internet with a handy 1GB eSIM, bookable at the next stage of the booking process. Install your eSIM before departure in just a few taps.
Note: please check that your phone is eSIM-compatible before departure.
Optional extras —
Chichen Itza trip

Chichen Itza is a UNESCO World Heritage Site and one of the Seven Wonders of the World. Join this guided tour and discover the fascinating world of Mayan culture, with a stop at a cenote for a refreshing swim in its clear waters.
Your journey to Cancun —
Flights:
You will be able to choose your airline and flight times when you make your booking, in either Economy, Premium, or Business class, depending on the destination and carrier. This flight may include one or more stopovers. Please review your flight options carefully as departure and arrival airports may differ, in order to offer the best price.
Luggage information
Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.
For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.
You will receive all the information you need to check in for your flights after you have made your reservation.
Puerto Morelos —
Cancun offers something for everyone, promising the best of the country's sun-soaked beaches, opulent all inclusive resorts and dazzling turquoise waters, alongside fascinating Mayan ruins, quintessential Mexican culture and authentic cuisine.
By day, Cancun offers its visitors first-class service and total relaxation, as the sprawling hotels showcase endless entertainment, delicious dining opportunities, blissful wellness facilities and contemporary furnishings, all nestled on a stretch of unspoiled sand. By night, the strip becomes alive with thrilling excitement, as the legendary clubs open up their doors and the party begins.
For those hoping for a sense of tradition and culture during their stay on the Yucatán Peninsula, Cancun also offers up ancient treasures, where towering stone temples and astounding cities theat date back centuries lay nestled in verdant surroundings. From the dramatic coastal setting of Tulum, to the jungle scenery and magical lagoons of Coba and the iconic Es Castillo pyramid of Chichen Itza, Cancun's surrounding ruins provide an incredible day-trip in total, sun-kissed paradise.
Please note, Mexico’s coastline is susceptible to large amounts of Sargassum seaweed and can be extreme quantities at times.