Riva Toscana Golf Resort & SPA

Practical information about the property and your trip:
This property is not accessible to people with reduced mobility.

Check-in time: 15:00
Check-out time: 10:00

Pets are permitted. Pets are permitted for an additional €12 per night per pet - payable directly to the hotel. Please call the hotel in advance to make your request.
Our price doesn’t include a city tax of €2.5 which is payable directly to the hotel (this price is a guideline and is subject to change according to local tariffs – please check with hotel directly for further information).

 

 

Important details about your hotel:

Check-in and check-out outside the hotel's standard times are subject to availability and may incur additional fees, please check with the hotel prior to your visit.

Please note, any included meals are usually served at the hotel’s main buffet restaurant (unless stated otherwise). Alternative food and beverage outlets may not be applicable to your board basis and/or available at selected times only. Please see directly with the hotel for further details of your board conditions.

*Certain facilities/ services are subject to a surcharge payable on-site.
Some facilities may not be available.

 

A warm welcome

We offer you a warm welcome to your holiday destination, and our partners are committed to ensuring your well-being.

If booking as a solo traveller, room type is not guaranteed. You may be placed in a single, double or twin room, based on availability.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made at the hotel.

Although we endeavour to provide up-to-date information, we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

The Florence Hills Resort & Spa 4*

Practical information about the property and your trip:
This property is not accessible to people with reduced mobility.
The number of rooms at this property: 27

Check-in time: 15:00
Check-out time: 11:00

Pets are permitted.
Your stay may be subject to an additional city or tourist tax payable directly to the hotel, which is not included in our nightly rate. Please check with hotel directly for further information.

 

 

Important details about your hotel:

Check-in and check-out outside the hotel's standard times are subject to availability and may incur additional fees, please check with the hotel prior to your visit.

Please note, any included meals are usually served at the hotel’s main buffet restaurant (unless stated otherwise). Alternative food and beverage outlets may not be applicable to your board basis and/or available at selected times only. Please see directly with the hotel for further details of your board conditions.

*Certain facilities/ services are subject to a surcharge payable on-site.
Some facilities may not be available.

 

A warm welcome

We offer you a warm welcome to your holiday destination, and our partners are committed to ensuring your well-being.

If booking as a solo traveller, room type is not guaranteed. You may be placed in a single, double or twin room, based on availability.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made at the hotel.

Although we endeavour to provide up-to-date information, we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

Important Information for Your Car Rental 

Before Your Departure: A few days prior to your departure, you will receive an official Drivalia voucher in your travel documents. This voucher contains all the essential information for your stay. 

Voucher Presentation: Please print and present this voucher at the rental office. Failure to present the voucher may result in additional charges or fees, for which we will not be responsible. 

Contact Information: If you need assistance, please contact: 

• Email: [email protected] 

• Phone: +39 0240701880 

Rental Office Details: 

• Opening Hours: [To be filled in] 

• Car Rental Conditions: [To be filled in] 

• Type of Car: [To be filled in] 

• Minimum Age: 21 

• Minimum Driving License Duration: 1 year 

Required Documents: 

• Identity card or passport 

• Credit card in the driver's name 

• Driving license 

Additional Requirements: 

• Drivers must have held a valid driving license for at least one year and must not have committed a serious traffic offence. 

• If the driving license is not in the Roman alphabet (e.g., Arabic, Greek, Russian, or Chinese), an International Driving License (IDL) is required, accompanied by the original driving license. 

Accepted Credit Cards: 

• Visa 

• Mastercard 

• American Express (Diners and debit cards are not accepted.) 

Included in the Price: 

• Roadside assistance service: Contact the number provided by the pick-up location for emergency assistance. The reception staff will inform you about coverage details. 

• RCA: Third-party cover 

• CDW: Collision damage waiver—provides partial coverage for vehicle damage, subject to the rental contract conditions. 

• TP: Partial protection against theft 

• Unlimited mileage 

• Airport surcharge: 16% (for car hire at an airport) 

• Railway station surcharge: 16% (for car hire at a railway station) 

• Road tax: €2 per day 

• Maximum rental period: 30 days 

• VAT: 22% 

• Additional driver 

Not Included in the Price: 

• Deposit: 

• Category B - C vehicles: €600 

• Category E - J - L - O - U vehicles: €800 

• Category S - Z vehicles: €1,000 The deposit will be returned after the rental period if all conditions are met. 

• Damage Excess: €1,200 

• Theft Excess: €2,000 

• Fuel: The vehicle must be returned with the same level of fuel as when picked up, unless otherwise specified. 

• Additional Cover: Available locally; costs vary. Inquire at the reception desk. 

• Young Driver Surcharge: €15 per day for drivers aged 21-24. 

• Motorway Tolls / Parking Charges / Road Traffic Offence Charges 

• Refueling Service: €18 

• Arrival and Departure Outside Office Hours: €40 (requires flight number and reservation contact details) 

• Vehicle Delivery and Collection Service: On request 

• Baby Seat: €35 per rental 

• Loss of Keys: €250 

• Loss or Damage to GPS: €200 

• Fee for Each New Notification: €40 

• Accident Management Fee: €50 

• Additional Costs: All other costs not included in the price 

All prices are in euros (€) and exclude 22% VAT. 

Due to fluctuating exchange rates and possible bank charges, the car hire company is not responsible for differences between the amount paid and the rental amount. 

Super Cover: 

• 50% reduction on the security deposit required at arrival 

• Cancellation of amounts due in the event of damage, theft, fire, windscreen damage, tyre damage, interior damage, and vandalism 

• In case of theft or fire in specific regions (Campania, Puglia, Calabria, Catania, and surrounding areas), the reduced liability amounts are: 

• €1,000 for category B/C vehicles 

• €1,250 for category E vehicles 

• €1,750 for category J/L/U vehicles 

• €2,000 for category S/Z vehicles 

• Not valid if driver's behavior contravenes Article 1176 of the Civil Code. Driver remains fully liable for costs in cases of negligence, fraud, or gross negligence. 

General Terms and Conditions: 

• This summary is an extract from the rental contract available on www.drivalia.com. Full terms are subject to change without notice. 

• Prices are valid in Italy and do not apply to loyalty programs. 

• Fleet models are subject to variation without notice. 

• Rental period extends until the vehicle is returned. 

• Customers must adhere to the Highway Code and use the vehicle with diligence as required by Article 1176 of the Civil Code. 

• CDW, TP, and Super Cover are invalid if the driver's behavior is contrary to Article 1176 of the Civil Code. In cases of negligence or loss of vehicle keys, customers remain fully liable. 

• A valid credit card in the driver's name is required for extras, insurance, excess, and fuel. 

Additional Notes: 

• GPS: Many cars are equipped with Android Car Play or Apple Car, making additional GPS equipment unnecessary. 

• Fleet: Vehicle models are representative and may vary. 

Cancellation Policy: 

• Bookings may be canceled free of charge up to 3 days before the scheduled departure time. Cancellations made later may incur full costs. 

Feel free to reach out if you have any further questions or need additional information. 

If you book a package that includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package that does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as an agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.