Please find practical information about your trip:
This tour is not accessible to people with reduced mobility.

Pets are not permitted.
Your stay may be subject to an additional city or tourist tax payable directly to the hotel, which is not included in our nightly rate. Please check with hotel directly for further information.

Rates and times are indicative and are subject to change. Some facilities/services are subject to a surcharge, payable locally. 

General terms and conditions of sale apply. 

This price includes:

Garni Le Grigne:

• Standard Room
• Breakfast included
• 1 visit to the "da Carozzi" dairy with a cheese tasting

 

AHG Donna Silvia 4*:

• Standard Room
• Breakfast included
• 1 boat trip to Sirmione (approx. 45 minutes)

 

This price does not include:

• Visa fees
• International and domestic flights
• Optional activities and excursions
• Vaccines and personal insurance
• Drinks during meals
• Tips and personal expenses
• Laundry
• Anything not mentioned in "Price includes"

A warm welcome

We offer you a warm welcome to your holiday destination, and our partners are committed to ensuring your well-being.

If booking as a solo traveller, room type is not guaranteed. You may be placed in a single, double or twin room, based on availability.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made at the hotel.

Although we endeavour to provide up-to-date information, we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

Car hire conditions:

 

 

 

• Category B: ECMR - Manual
• Model: Fiat Panda, Fiat 500, or similar
• Seats: 4
• Doors: 3
• Luggage: 1 large + 1 small (or 3 small bags)

 

Office hours:

Milan LIN:

• Daily from 7:30 AM to 11:30 PM

Milan MXP:

• Daily from 7:00 AM to 11:00 PM

 

 

Car rental information:

You will receive an official reservation voucher in your travel documents containing all the details of your car rental. The voucher will be issued in the name of the person who made the reservation and will therefore be the primary driver, who must present a credit/debit card and a valid driver's license in their name.

You must print and present this voucher at the rental office. If the voucher is not presented at the rental office, we are not responsible for any charges or additional fees applied by the partner.

 

Important notes:

For all reservations:

If the primary driver differs from the person who made the booking, you must inform us by sending the driver’s name and surname to [email protected].

 

For reservations without a flight:

Once you receive your travel documents and no later than 72 hours after your booking, you must send the date, airport, pick-up time, and return time by email to [email protected], or the reservation will be canceled and deemed invalid.

 

Cancellation policy:

A reservation can be canceled without charge up to 48 hours before the scheduled departure time. After that, the supplier reserves the right to retain all applicable fees.

 

 

Car hire conditions:

• Minimum Age: 21 years
• Minimum License Duration: 1 year
• Documents Required: Identity card or passport, credit card in the driver’s name, valid driver's license
• Drivers must hold a valid license for at least one year and must not have committed any major driving offenses.
• If the license is not written in the Roman alphabet (e.g., Arabic, Greek, Russian, or Chinese), an International Driving License (IDL) is required. The IDL must be accompanied by the driver’s original license. An IDL is also required for drivers residing in non-EU countries renting a vehicle in an EU country.

 

Accepted Credit Cards:
Visa, Mastercard, American Express (Diners Club and debit cards not accepted)

 

 

Price includes:

• Roadside Assistance: In case of emergency, call the contact number provided by the pick-up location. The reception staff will provide information on what is covered by roadside assistance.
• RCA: Third-party liability coverage
• CDW: Collision Damage Waiver with no deductible. It applies to authorized drivers and partially covers vehicle damage. CDW is subject to the rental agreement signed at pick-up.
• TP: Partial theft protection
• Unlimited Mileage
• Airport Surcharge: 16% (for airport rentals)
• Station Surcharge: 16% (for station rentals)
• Road Tax: €2 per day
• Maximum Rental Duration: 30 days
• VAT: 22%
• Additional Driver

 

 

Price excludes:

• Deposit based on vehicle category:

  • Category B - C: €600
  • Category E - J - L - O - U: €800
    The deposit will be refunded after the rental if all conditions are met.

• Damage Deductible by vehicle category:

  • Category B - C: €1,200
  • Category E: €2,000

• Theft Deductible by vehicle category:

  • Category B - C: €2,000
  • Category E: €2,500

• Fuel: Unless otherwise indicated, the vehicle must be returned with the same fuel level as when collected.

• Additional Coverages: Optional coverages can be purchased locally at the pick-up location, with costs varying based on the product chosen.

• Young Driver Surcharge: €15 per day for drivers aged 21-24 at the time of rental

• Tolls, Parking Fees, Traffic Violations

• Fuel Refill Service: €18

• Out-of-Hours Pick-up/Return: €40 (€50 in Apulia), available on request (flight number and phone number required)

• Baby Seat: €35 per rental

• Lost Keys: €250

• GPS loss or damage: €200

• Fee for each additional notification: €40

• Accident Management Fee: €50

• Anything not listed under “price includes”

(All prices are in € and do not include 22% VAT)

Due to currency exchange fluctuations and possible bank fees, the car rental company is not responsible for any differences between the amount paid and the final rental cost.

 

Super coverage:

• Super Coverage based on vehicle category:
  Category B - C - E: €24/day
  It includes:
  • 50% reduction in the security deposit
  • Waives amounts due for damage, theft, fire, windshield, tire damage, interior, and vandalism
  • In case of theft or fire in specific areas (Campania, Apulia, Calabria, Catania), reduced responsibility applies:
    • €1,000 for Category B/C
    • €1,250 for Category E

Coverage is not valid if the driver's behavior is contrary to article 1176 of the Civil Code or in cases of negligence, fraud, or gross negligence, according to article 1229.

 

General conditions:

General terms are subject to changes without notice. Full terms are available at www.drivalia.com.

Note:

• GPS: Many providers, including Drivalia, do not provide GPS as many vehicles are equipped with Android Car Play or Apple Car.
• Fleet: Models are considered representative.

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.