Practical information about the property and your trip:
This property is not accessible to people with reduced mobility.
The number of rooms at this property: 25

Check-in time: 15:00
Check-out time: 10:00

Pets are not permitted.
Your stay may be subject to an additional city or tourist tax payable directly to the hotel, which is not included in our nightly rate. Please check with hotel directly for further information.

 

 

Important details about your hotel:

Check-in and check-out outside the hotel's standard times are subject to availability and may incur additional fees, please check with the hotel prior to your visit.

Please note, any included meals are usually served at the hotel’s main buffet restaurant (unless stated otherwise). Alternative food and beverage outlets may not be applicable to your board basis and/or available at selected times only. Please see directly with the hotel for further details of your board conditions.

Please note: Free parking is available on the street next to the hotel. A private car park is also available on request, at an additional charge.

*Certain facilities/ services are subject to a surcharge payable on-site.
Some facilities may not be available.

 

A warm welcome

We offer you a warm welcome to your holiday destination, and our partners are committed to ensuring your well-being.

If booking as a solo traveller, room type is not guaranteed. You may be placed in a single, double or twin room, based on availability.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made at the hotel.

Although we endeavour to provide up-to-date information, we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

PRACTICAL INFORMATION ABOUT YOUR CAR HIRE:

 

You will receive an official voucher in your travel documents containing full details of your car hire. This voucher will be in the first and last name of the person who made the booking and therefore the main driver, who must present a credit/debit card and driving licence of which he or she is the holder.

You must print this voucher and present it to the rental office. If the voucher is not presented at the rental office, we decline all responsibility for any charges or other supplements applied by the partner.

 

Please note

For all bookings:

In the event that the main driver does not correspond to the person who made the reservation, it will be imperative to communicate the first and last name of the driver to the address [email protected]

 

For bookings without flights :

As soon as you have received your travel documents and no later than 72 hours after your reservation, you must send an e-mail to [email protected] with the day, airport and time of pick-up and drop-off, otherwise the reservation will be cancelled and we will consider it invalid.

 

Cancellation policy: A booking may be cancelled free of charge up to 48 hours before the scheduled departure time. Beyond this time, the supplier reserves the right to retain the full amount of the costs incurred.

 

Car hire will be provided by Drivalia.

Please proceed to the car rental area and then to the Drivalia office, where our service provider will be waiting for you.

 

- Rental office opening hours:

Rome CIA:

Monday to Friday 8am to 8pm

Saturdays from 8.30am to 1pm

 

Rome FCO:

Daily: 7am - 11pm

 

Venice :

Monday to Friday 9am to 10pm

Saturday and Sunday from 9am to 5pm

 

Naples:

Every day from 8am to 10pm

 

Olbia:

Daily from 8am to 11pm

 

Cagliari:

Every day from 8.30am to 10pm

 

Milan LIN:

Daily from 7.30am to 11.30pm

 

Milan MXP :

Every day from 07am to 11pm

 

Bergamo BGY :

08am to 11pm daily

 

Pisa:

Monday to Friday: 8am to 11pm

Saturday: 8am to 11pm

Sunday: 8am to 11pm

 

Brindisi:

Every day from 8am to 10pm

 

Bari:

Every day from 8am to 11pm

 

Florence:

Monday to Friday: 08.30am to 10pm

Saturday: 08.30am to 10pm

Sunday: 08.30am to 10pm

 

Genoa:

Monday to Friday 8am to 1.30pm and 2pm to 7.30pm

Saturday from 9am to 2pm

 

Verona:

Monday to Friday: 8am to 8pm

Saturday: 8am to 8pm

Sunday: 8am to 4.30pm

 

Turin:

8am to 11pm

 

Bologna:

Monday to Friday: 8am to 10pm

Saturday:  8am to 10pm

Sunday:  8am to 10pm

 

Lamezia Terme:

Monday to Friday: 8am-11pm

Saturday: 8am-11pm

Sunday: 6am-11pm

 

The price includes:

- Roadside assistance service: In an emergency, please call the contact number given to you by the pick-up location. Reception staff will give you all the information you need about what is covered by the roadside assistance service.

- RCA: third-party cover

- CDW: collision damage waiver. It applies to all authorised drivers and provides partial cover for damage to the vehicle. CDW is subject to the conditions of the rental contract you sign when you pick up the vehicle.

- TP: partial protection against theft

- Unlimited mileage

- Airport surcharge: 16% (for car hire at an airport)

- Railway station surcharge: 16% (for car hire at a railway station)

- Road tax: €2 per day

- Maximum rental period: 30 days

- VAT: 22

- Additional driver

 

The price does not include :

- Deposit depending on the type of vehicle:

Category B vehicle: €400

Category E vehicle: €500

Category J vehicle: €500

Category 0 vehicle: €500

Category CFAL vehicle: €500

The deposit will be returned after the rental period, if all the conditions have been met.

- Damage excess according to vehicle type:

Category B vehicle: €1,200

Category E vehicle: €2,000

Category J vehicle: €2,500

Category 0 vehicle: €2,500

Category CFAL vehicle: €2,000

- Theft excess according to vehicle type:

Category B vehicle: €2,000

Category E vehicle: €2,500

Category J vehicle: €3,500

Category 0 vehicle: €3,500

Category CFAL vehicle: €2,500

- Fuel: unless otherwise specified, the vehicle must be returned with the same level of fuel as that used at the time of pick-up.

- Additional cover (see super cover paragraph)

Any additional cover may be taken out and purchased locally when the vehicle is collected. The cost may vary depending on the type of product chosen by the customer. Please ask staff at reception.

- Young driver surcharge: €24.40 per day for drivers aged 21 to 24 at the time of hire

- Motorway tolls / Parking charges / Road traffic offence charges

- Refuelling service: €18

- Arrival and departure outside office hours: €40 (€50 in Puglia), on request (including flight number and telephone number of the person making the reservation)

- Baby seat: €35 per rental

- Loss of keys: €250

- GPS lost or broken: €200

- Fee for each new notification: €40

- Accident management fee: €50

- Everything not included in the price

(All prices are in € and exclude 22% VAT)

Due to fluctuating exchange rates and other possible bank charges, the car hire company cannot be held responsible for any difference between the amount paid and the rental amount.

 

Super cover

Additional cover depending on the type of vehicle:

Category B - C - E vehicles: €24 / day

Vehicle category J - O: €40 / day

Category S - Z vehicle: €50 / day

It includes :

- 50% reduction in the security deposit required on arrival

- Cancellation of amounts due in the event of damage, theft, fire, damage to the windscreen, tyres, interior and acts of vandalism.

- In the event of partial or total theft or fire occurring in Campania, Puglia, Calabria, Catania and the province, the customer will be economically liable according to the reduced amount indicated:

1,000 € for category B/C vehicles

1,250 € for category E vehicles

1,750 € for category J/L/U vehicles

2,000 for category S/Z vehicles.

It is not valid if the driver's behaviour is contrary to article 1176 of the Civil Code. In any event, the driver may not rely on any restriction of liability in the event of negligence, fraud or gross negligence in accordance with article 1229 of the Civil Code. In all these cases, the customer is fully responsible for the total cost of the vehicle.

 

General terms and conditions :

The following terms and conditions are an extract of those contained in the rental contract signed by the customer, the full version of which is available on the www.drivalia.com website.

General conditions subject to change without notice

Rates are valid in Italy and cannot be taken into account in loyalty programmes.

The fleet and models are subject to variations and updates without prior notice.

The rental period is considered extended until the vehicle is returned.

The customer must comply with the Highway Code and use the vehicle with the diligence required by Article 1176 of the Civil Code.

CDW, TP and super cover are not valid if: the driver's behaviour is contrary to article 1176 of the Civil Code. In the event of negligence, fraud or gross negligence, in accordance with article 1229 of the Civil Code, in the event of loss of the vehicle keys.

 

All customers must present a valid credit card in the driver's name for extras, insurance, excess and fuel.

 

Please note:

- GPS: Many providers rule out this equipment as many cars are equipped with Android Car Play or Apple Car. Drivalia is one of them; no GPS is managed by the meter.

- Fleet: Please bear in mind that all models should be considered representative.

 

Cancellation policy: A booking can be cancelled free of charge up to 2 days before the scheduled departure time. Beyond this time, the supplier reserves the right to retain the total cost incurred.

 

Important note:

In the event that the main driver does not correspond to the person who made the reservation, it will be imperative to communicate the first and last name of the driver to the e-mail address [email protected]. The credit card must also be in the driver's name. Debit cards are not accepted.

If you book a package that includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package that does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as an agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.