For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please click here.

Please note that the advice can change and consumers should continue to check it until they travel. 

Entry Requirements 

If your passport describes you as a British Citizen, you do not need a visa to enter Indonesia. For non-British citizens, you should check the current entry requirements on the Indonesian Embassy in London or your nearest Indonesian embassy.

Health 
For information about important health advice and any vaccinations required please visit www.gov.uk/foreign-travel-advice and https://travelhealthpro.org.uk/countries.

There are increased levels of dengue cases in 2019. Please be sure to check all health advice on the following link before travelling, paying particular attention to the 'Other Risks' section. This advice is subject to change. 

If vaccinations or other preventive measures are required, you will need to visit your health professional at least 8 weeks before your trip.
There’s a risk of dengue fever in Bali and elsewhere which is heightened during the rainy season (usually from around October to April).

UK health authorities have classified Indonesia as having a risk of Zika virus transmission. For more information and advice visit the National Travel Health Network and Centre website for travel to Indonesia - including Bali, for travel to Indonesia - Borneo.

Rabies exists in domestic and wild animals. There are many street dogs in Bali and elsewhere. You should avoid direct contact with all dogs and cats (including pets), monkeys and other animals and seek immediate help if you’re bitten or scratched.

Please note that passport, visa and health requirements can change. It is every traveller’s responsibility to ensure they have a valid passport, any required visas, and all the necessary vaccinations/health requirements as well as adequate insurance.

Coronavirus (COVID-19)

Please note: Due to the ongoing Coronavirus (COVID-19) pandemic, the UK Government is currently requesting that all travellers returning to the UK, (with exceptions), must provide their journey and contact details up to 48 hours before arrival, and self-isolate at home for 14 days. These restrictions will be reviewed every three weeks. The Foreign & Commonwealth Office (FCO) currently advises British nationals against all but essential international travel, and this advice is also being kept under constant review. 

Please note that due to the current situation, any information mentioned is subject to change or adaptation.

We strongly recommend that you contact the hotel three days before your departure to keep you informed of the latest changes and information.

You can also refer to our FAQ section to find more information on the development of the situation.

We suggest that you keep informed of the latest regulations in force:

 In the UK via the corresponding link: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

At Maya Ubud Resort & Spa 5*

This property is accessible to those with reduced mobility. 
Check-in time: 2 pm
Check-out time: before 12 pm

Our price doesn’t include a city/accommodation/tourism tax which may be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

At Maya Sanur Resort & Spa 5*

This property is accessible to those with reduced mobility. 
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include a city/accommodation/tourism tax which may be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.