Iberostar Grand Hotel Mencey 5* - Santa Cruz de Tenerife - Up to -70% | Voyage Privé

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We Love

  • The Iberostar Grand Hotel Mencey 5* is a glamorous and prestigious hotel which remains one of the most iconic landmarks on the island of Tenerife.
  • Santa Cruz is a great destination which mixes traditional Spanish city charm, with sunshine and a fantastic beach.
  • During their stay, our members will enjoy a choice of three rooms, each of which comes complete with Bed and Breakfast or Half Board Dining, and kids go free!

Customer reviews

Your Destination

Your hotel is situated in a residential area near the historic town centre of Santa Cruz de Tenerife. This bustling port city is full of waterside cafes, quirky boutiques and lots of traditional Spanish restaurants. It is a welcome change from some of the more touristy towns of the island, as it has retained its local charm. Tenerife is a paradise for open-air and adventure sports. Golf, water sports, trekking and cycling routes are just a few of the many options available, all of which can be enjoyed amid spectacular natural scenery.

Some highlights of the area include The Iglesia de Nuestra Senora de la Concepcion, an interesting Baroque church which dates back to the 16th century. Make sure to visit Plaza de Espana and the Mercado de Nuestra Senora de Africa, which is a lively bazaar and food market worth heading for in the mornings. For a relaxed afternoon, discover the large botanical garden of The Palmetum of Tenerife, holding one of the biggest collections of palm trees in the world. there is much to do on this lovely island.

Iberostar Grand Hotel Mencey 5*

Situated in a residential area, the Iberostar Grand Hotel Mencey is a luxurious and modern 5-star hotel with a grown-up, elegant atmosphere. The hotel’s tropical gardens, the beautiful patio with a fountain and the outdoor pool create the perfect setting for a relaxing and refreshing holiday. Having first opened its doors in 1950, before being fully refurbished in 2011, this iconic hotel has been a landmark on the island for many decades, with many famous guests passing through its doors.

Grandeur, elegance and refinement are the key features of this retreat, while the hotel's modern day facilities are second to none. A cookery school ("show cooking"), yoga and pilates classes and an expansive spa are just some of the things you can enjoy during your stay.

Some services may incur additional charges, payable locally.

Your Room

This offer is based on a choice between a Deluxe Garden View Room, a Superior Room and a Junior Suite.

Just for you
Just for you:
  • Children aged 12 or under stay and eat for free
  • Complimentary late check-out (subject to availability and upon request)

Deluxe Garden View Room

The Deluxe Garden View Room is perfect for a romantic getaway. Enjoy a glass of Cava with your partner and make a toast to this memorable moment. The views of the garden and pools in this room with a balcony or window will help you relax and unwind.

Sleeps up to

Adults Adults
2 Adults
1 Child

Superior Room

Superior Rooms offer a haven for well-deserved rest. Spacious with modern decor, they come with a whole host of comforts: free Premium WiFi, air-conditioning, a safe, a fully fitted bathroom, and beautiful views of the city.

Sleeps up to

Adults Adults Adults
3 Adults
Adults Adults
2 Adults
1 Child

Junior Suite

If you would like to discover the essence of Tenerife without leaving the Iberostar Grand Hotel Mencey 5*, choose the Junior Suite. This room combines luxury furnishings with snapshots of the most typical Island scenes. From the ficus-tree-lined boulevards of Santa Cruz to the classic Canary Island patio of the hotel itself. There is also a living area where you can take it easy and enjoy the company of your partner or friends.

Sleeps up to

Adults Adults Adults
3 Adults
Adults Adults
2 Adults
1 Child

Please note: the bed for the 3rd guest sharing is likely to be a sofa bed or camp style bed.

Your Board Basis

This offer is based on a Bed and Breakfast stay or a Half Board stay (Breakfast and evening meal served in the main restaurant - excludes drinks).

Just for you
Just for you:
  • Complimentary welcome drink upon arrival
Restaurant Los Menceyes
Enjoy delicious local cuisine - a selection of the best dishes from Tenerife is on the menu at this a la carte restaurant. In the evenings, you can enjoy a 3-course menu if you're opting for Half Board.

Los Laureles
Close to the spa, Los Laureles is perfect for guests who are interested in health and wellbeing. The restaurant is the ideal place to enjoy special light and healthy food, such as deliciously fresh grilled fish.

Bar Casino
For guests who want to enjoy relaxing and entertaining nights listening to good music, the Iberostar Grand Hotel Mencey 5* offers the Bar Casino. Music, a relaxing environment and the best selection of wines, cocktails and spirits await you every night at the Bar Casino.

Lobby/Iballa Bar
A relaxing and welcoming atmosphere, together with the best service and a large selection of beverages awaits guests at the Lobby Bar. This is a popular hotspot among visitors and is the perfect place to enjoy a cocktail.

Please note: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Your Time

Just for you
Just for you:
  • One complimentary access to the spa per person per stay
Spa & Fitness Centre
2000 square metres in which to relax and revive yourself...The thermal circuit area has facilities such as sauna, foot bath, Turkish steam bath, dry heat experience, floatarium, hydrotherapy pool, plunge pool, Jacuzzi, sensation showers, relaxation room and two outdoor pools. To keep fit, work out in the modern, fully-equipped fitness room. Customised training programmes are available, and organised activities with instructors include Pilates, yoga or Bodytonic, among others. In addition, there are two paddle tennis courts.

Please note: Children under 18 years old are not permitted to use the spa. Children aged 16+ may only enter the spa when accompanied by an adult.

Your Journey to the Iberostar Grand Hotel Mencey 5*

Flights: The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: It may be possible to add private or shared transfers at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability).

For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly. 

Car Hire: For the freedom to explore your destination at your own pace, car hire may be added at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability).


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Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please click here.

Please note that the advice can change and consumers should continue to check it until they travel.

Entry Requirements

You must ensure you have a valid passport to travel on. 

If your passport describes you as a British Citizen, you do not need a visa to enter Spain. For non-British citizens, you should check the current entry requirements on the website of the


Visit your health professional at least 8 weeks before your trip to check whether you need any vaccinations or other preventive measures.

If you are travelling to the EU after 29 March 2019, the UK government recommends that you have six months left on your passport on the date of your arrival to an EU country. You should also check when your passport was renewed.

If you renewed a 10-year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining. The UK Government has published a website tool to check the validity of your passport under these rules: https://www.passport.service.gov.uk/check-a-passport

You can renew your passport online or by going to a Post Office with a Check and Send service: https://www.gov.uk/renew-adult-passport/renew

If your passport does not meet the criteria for third-country nationals, you may be denied entry to any of the Schengen area countries. 

Please visit https://www.gov.uk/guidance/passport-rules-for-travel-to-europe-after-brexit for further information.

Location Information

The address of your property: Calle Dr. Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain.

Distance from Tenerife South Airport to the Iberostar Grand Hotel Mencey 5*: 61.5 km / 45 minutes.

In More Detail

Please find practical information about the property and your trip: 

This property is not accessible to people with reduced mobility. 
The number of rooms at this property: 261
Check-in time: 3 pm
Check-out time: before 12 pm

Our price doesn’t include any additional taxes, which may be payable locally.

Please Note: 
Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.
Schedules and prices are subject to change. 
If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team. 

Hotel Facilities

  • Free WiFi
  • Air Conditioning
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Multilingual Staff

Room Facilities

  • Room Service
  • King-Sized Bed
  • Shower
  • Bathtub
  • Minibar
  • Safe
  • Telephone
  • Bathrobe
  • Slippers


  • Aborigen Restaurant
  • Pape Negra Restaurant
  • Los Menceyes Restaurant
  • Los Laureles Restaurant
  • Iballa Cocktail Bar
  • Casino Bar

Leisure Facilities

  • Spa
  • Treatments
  • Cookery Classroom
  • Tennis and Paddle Courts
  • Casino
  • Pool

Car Hire

Please note you cannot be guaranteed a specific make of car within a certain group.
The minimum age for driving a hire car in Spain is 21 and drivers must have held a full driving licence for a least 1 year.

The lead name on the booking will be confirmed as the named driver.  The named driver must present a credit card in their name when collecting the car (credit cards in other names will not be accepted).

The named driver must also present a full valid driving licence on the collection of the vehicle and in some cases, a credit card or cash deposit will be required.

Please ensure that you check your car hire documents carefully once received as this will advise if there are any taxes/charges to be paid locally as well as potential mileage restrictions.

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

Important Information

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Exclusive prices and discounts of up to -70%

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Our goal: to provide members with a unique and unforgettable travel experience.

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