Grand Palladium White Sand Resort & Spa 5* - Tulum - Up to -70% | Voyage Privé

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We Love

  • Discover the golden Riviera Maya with a breathtaking break at the Grand Palladium White Sand Resort & Spa 5*, a fabulous All Inclusive resort that boasts a beautiful beachside location, countless exciting restaurants and plentiful leisure facilities.
  • Surrounded by spectacular beaches, crystal-clear waters and endless historic treasures, this unique destination is destined to astound.
  • During their stay, our members will enjoy a choice between a Junior Suite and a Suite, both of which include all inclusive dining and access to $1500 resort credit when staying at least 3 nights!

Customer reviews

Grand Palladium White Sand Resort & Spa 5*

Just for you
Just for you:
  • $1500 Resort Credit (minimum 3-night stay - rules apply)

Overlooking the beautiful beach from which the hotel takes its name, the Grand Palladium White Sand Resort & Spa 5* will deliver a holiday to remember. This hotel offers the perfect blend of traditional architecture and modern comfort, with spacious rooms offering contemporary design touches, high ceilings and elegant marble floors.


The hotel is conveniently located between Tulum and Playa del Carmen, so whether you're looking for history or urban fun, you will never be bored. Surrounded by the indigenous plants and wildlife of Mexico, you'll be transported to an exotic paradise.


A definite highlight is the endless range of food and drinks options, with an impressive 9 restaurants and more than 21 bars in the hotel and its neighbouring Grand Palladium Resorts at your disposal, offering delicious cuisine from around the world. You can sample the culinary delights of Italy, dig into Brazilian dishes or even tuck into a ribeye in the American style steakhouse - you will be spoilt for choice.


The Grand Palladium White Sand Resort & Spa 5* and its surrounding resorts also provide countless amenities for you to make the most of your stay, with 7 freshwater pools, a gym, mini-golf, ping pong, basketball and tennis courts and much more. So what are you waiting for? Pack your bags for an exciting break at the fabulous Grand Palladium White Sand Resort & Spa 5*!

Your Room

This offer is based on a choice between a Junior Suite and a Suite.

Junior Suite (52 M²)

Relax in the utmost comfort in your Junior Suite, surrounded by beautiful mangroves and lakes. Amenities include a king-size bed or two full-size beds, a terrace with a table and chairs, air conditioning and a ceiling fan, a safe, a hairdryer and a satellite television.

Maximum room capacity

Suite (67 M²)

Indulge yourself in a sumptuous Suite, which comes with a separate living area for even more space. Amenities include a king-size bed or two full-size beds, a terrace with a table and chairs, air conditioning and a ceiling fan, a safe, a hairdryer and a satellite television.

Maximum room capacity

Your Board Basis

This offer is based on an All Inclusive stay (breakfast, lunch and evening meal with a selection of snacks and drinks).

Guests are free to choose from 9 restaurants and extensive bars across a variety of resorts during their stay, with a range of cuisines on offer. Highlights include:


La Dalia - This buffet restaurant serves a wide variety of dishes for breakfast, lunch and dinner, with a dessert and salad bar.


Portofino Restaurant - Offering the finest Italian dishes, including delicious pizzas and pasta, for a real taste of the Mediterranean.


Ribs and More - An American style restaurant offering an incredible variety of meats, ribs and hamburgers.


Las Olas Beach Bar - Offering refreshing drinks and light snacks on the hotel's beachfront. Relax with a drink as you hear the waves roll in along the Riviera Maya.

Your Time

The resort offers daily sports activities on the beach and in one of many swimming pools available. There are plenty of sports available, such as volleyball, archery, football, or swimming! When night falls, sit in front of a show or participate in one of the games organised in the theater.

Your Optional Excursions

Visit Chichén Itzá and Palomitas Cenote

Your Optional Excursions

The pre-Hispanic city of Chichen Itza is the most important and remarkable city of Mayan culture.  Once on the site, marvel at Chichén Itzá, considered one of the new Seven Wonders of the World and the most impressive archaeological site in America. During your trip to this historic monument, your guide will immerse you in the history of the Mayans and Mexico by reminiscing about the past and construction of this intriguing site.

Visit to Maya Coba Village

Your Optional Excursions

The Mayas, the emblematic civilisation of the Yucatan Peninsula, saw its culture flourish from 300 BC until 1524 AD with their legacy being passed down from generation to generation. On this unique and award-winning excursion, we offer a fantastic approach to this wonderful culture. 

VIP Mexico Rediscovered

Your Optional Excursions

It is one of the oldest Mayan sites in Yucatan, but Muyil is rarely seen on the tourist map. This excursion will allow you to discover the history of Mayan culture and Muyil site, then you will get to swim in the biosphere of Sian Ka'an. Nestled in the green of the jungle, the archaeological site of Muyil is a shady retreat.  

Your Journey to the Grand Palladium White Sand Resort & Spa 5*


You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.


The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.


Return shared transfers are included for flight-inclusive offers.
For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly.

Car Hire:

For the freedom to explore your destination at your own pace, Sixt car hire may be added at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability and Sixt office opening times upon your arrival).


Please note you cannot be guaranteed a specific make of car within a certain group. The lead name on the booking will be confirmed as the named driver. The named driver must present a credit card in their name when collecting the car (credit cards in other names will not be accepted). The named driver must also present a full valid driving licence on the collection of the vehicle and in some cases, a credit card or cash deposit will be required. Please ensure that you check your car hire documents carefully once received as this will advise if there are any taxes/charges to be paid locally as well as potential mileage restrictions. Other fees may be applicable in addition to the cost of your car rental for any additional products added to your car rental.

Your Destination

Escape to Mexico's Riviera Maya for a 100% relaxing stay and a beautiful escape to total paradise. With picture perfect landscapes and golden sandy beaches, ruins of ancient civilisations, a beautiful seabed and archaeological sites, Playa del Carmen is the ideal location for a peaceful getaway filled with discovery.


Head out and discover the ancient civilisation and stunning tropical environment of the Riviera Mayawith eco tours, archaeological sites, and guided sightseeing. Alternatively, hit the shopping districts, stunning beaches, and thrilling nightlife, for which this stretch of coast is famous.


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Location Information

Carretera ChetumaL-Puerto Juárez Km, 256-100, Municipio Solidaridad - Riviera Maya (México) Tulum, Mexico

Distance from Cancun Airport to the Grand Palladium White Sand Resort and Spa 5*: 86.5 km / 1 hour 15 minutes.

In More Detail

Please find practical information about the property and your trip:
This property is not accessible to people with reduced mobility.
The number of rooms at this property : 264

Check-in time: 15:00
Check-out time: 12:00

Pets are not allowed.
No taxes to pay on the spot.


Please Note:

Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.

Schedules and prices are subject to change.

If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team.

Room Information: the bed for the 3rd/4th guest sharing is likely to be a sofa bed or camp style bed.

Restaurant Information: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Hotel Facilities

  • Wi-Fi
  • Laundry service
  • Currency exchange
  • Medical service

Room Facilities

  • Air conditioning
  • Bathrobes
  • Minifridge
  • TV
  • Safe
  • Hairdryer
  • Courtesy tray (tea and coffee)

Restaurant and Bar Facilities

  • La Lola
  • Chang Thai
  • El Dorado
  • Bahia E Brasa
  • La Adelita
  • Ribs & More
  • Sumptuori
  • Portofino
  • Poseidon
  • Tikal
  • La Hacienda
  • La Dalia
  • El Gran Azul
  • La Laguna

Please note that due to the current global health pandemic (COVID-19), certain restaurants and buffets may be closed or places and tables may be limited. We strongly recommend that you contact the hotel for further information two days before your arrival.

Leisure Facilities

  • Outdoor swimming pool
  • Jacuzzi
  • Spa
  • Fitness centre
  • Nightclub
  • Tennis court
  • Sports court
  • Kids' club
  • Evening/daytime entertainment for adults

Please note that due to the current global health pandemic (COVID-19), the cultural, leisure and wellness activities, as well as the outdoor swimming pools at this hotel, may be closed or limited in terms of access. We advise you to contact the hotel or the tourist office two days before your arrival.


Please note:
- Resort Credit amount based on length of stay: US$1500 for stays of 3 nights or more
- Resort Credit cannot be redeemed for cash
- No cash reimbursement for unused Resort Credit
- Resort Credit services require reservation at least 24 hours notice in advance and a voucher must be presented at the participating location
- Resort Credit voucher will not be replaced in the event of loss or theft
- Resort Credit services subject to availability. Additional restrictions may apply. Resort Credits may be used for a room upgrade, based on availability.

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.


Please note that due to the current situation, any information mentioned is subject to change or adaptation.

We strongly recommend that you contact the hotel three days before your departure to keep you informed of the latest changes and information.

You can also refer to our FAQ section to find more information on the development of the situation.

We suggest that you keep informed of the latest regulations in force:

 In the UK via the corresponding link:

Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please  click here.

Please note that the advice can change, and you should continue to check all advice until you travel. 

Entry Requirements

You must ensure you have a valid passport to travel on. 

If you’re visiting Mexico as a tourist you don’t need a visa, but you’ll need to complete an immigration form and have this with you when you enter and leave Mexico. You can get one either when you arrive (forms are available at border crossings or onboard flights to Mexico) or online in advance from the National Institute of Immigration website

You need an immigration form to leave the country. If you lose your immigration form you can get it replaced at the immigration office at any international airport in Mexico. The cost of a replacement is $500 Mexican Pesos, which is payable at a bank.

Travelling to Mexico via the US

If you’re travelling to Mexico via the US, even if you’re only transiting, check the US entry requirements with the US Embassy in London. If you don’t have the correct authorisation you will not be allowed to travel to or transit through the US.

Further information can be found on the FCO’s US Travel Advice.


For information about important health advice and any vaccinations required please visit and

UK health authorities have classified Mexico as having a risk of Zika virus transmission. For more information and advice, visit the National Travel Health Network and Centre website.

Drink only boiled or bottled water and avoid ice in drinks.

In the last 3 years, there has been an increase in reported cases of a food and water bug, cyclospora, affecting travellers returning from Mexico, particularly from the Riviera Maya region between the months of May and June. You should follow the advice of the National Travel Health Network and Centre.

There have been cases of cholera in Quintana Roo.

Cases of Chikungunya virus have been confirmed in Mexico. For more details about this outbreak, see the website of the National Health Network and Centre. You should take steps to avoid being bitten by mosquitoes.

Please note that passport, visa and health requirements can change. It is every traveller’s responsibility to ensure they have a valid passport, any required visas, and all the necessary vaccinations/health requirements as well as adequate insurance.

Coronavirus (COVID-19)

Please note: Due to the ongoing Coronavirus (COVID-19) pandemic, the UK Government is currently requesting that all travellers returning to the UK, (with exceptions), must provide their journey and contact details up to 48 hours before arrival, and self-isolate at home for 14 days. These restrictions will be reviewed every three weeks. The Foreign & Commonwealth Office (FCO) currently advises British nationals against all but essential international travel, and this advice is also being kept under constant review.

Please note that a travel insurance covering health costs in the event of coronavirus infection is mandatory.

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

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  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

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