We love —
- Waking up to the glow of the Riviera Maya sun, with the sound of the waves blending into the calm rhythm of your morning.
- Sharing unforgettable evenings, from teppanyaki theatre at Tempest to cocktails under the stars at the beachfront bar.
- Finding your own pace, whether it’s a lazy afternoon by the ocean-view pool or a run along the endless stretch of white sand.
Customer reviews —
The ultimate Riviera Maya retreat, a luxurious hacienda where lush jungle meets the Caribbean, with a white-sand beach, exceptional all-inclusive dining and an authentic Mexican spirit. An address I wouldn't hesitate to recommend.
Hyatt Zilara Riviera Maya 5* —
Just for you:
- 1 x $200 USD resort voucher per room, per stay (conditions apply)
Step into the adults-only world of Hyatt Zilara Riviera Maya 5*, where refined luxury meets the serene beauty of the Caribbean. Nestled on Playa del Carmen’s pristine shoreline, the resort is surrounded by white sands, turquoise waters and lush mangrove forests that create an atmosphere of calm and escape.
From the moment you arrive, the setting feels both exclusive and effortless, a place where the rhythm of the sea guides each day. Gentle breezes, endless horizons and the glow of the Riviera Maya’s sun infuse the resort with a sense of harmony that is deeply restorative. Every corner reflects elegance in balance with nature, offering a retreat designed for those who seek sophistication as well as tranquillity.
Your room —
Choose between a stay in an Upgraded Junior Ocean View Suite or a Club Level Junior Swim Out Suite with Tropical View.
Upgraded Junior Ocean View Suite (44 m²)
Step into a serene, light-filled retreat where sweeping ocean views welcome you from your private terrace. Designed with elegant contemporary touches, this Junior Suite offers a calming atmosphere perfect for unwinding after a day in the sun.
A spacious bathroom and a king-size bed enhance the sense of comfort, creating a refined coastal haven framed by the sound and beauty of the sea.
Club Level Junior Swim Out Suite with Tropical View (53 m²)
Come straight from the refreshing water to your Tropical View Swim Up Suite and dry off under the warm sun. With a soothing natural décor of earthy tones, it is the ideal space to retire to for moments of respite during your holiday.
Your dining choices
This is an all inclusive stay. Your breakfast, lunch, and evening meal will be served in the main restaurant, with a selection of snacks and drinks. Please see the ‘details’ tab for more information.
Taste the essence of Riviera Maya dining, from fresh Mediterranean flavours at Capri Grille to sushi and teppanyaki theatre at Tempest. Begin your day with international delights at El Comedor, then wander to Lola Beach for seafood and cocktails served with ocean views. Whether sipping mezcal at the beach club or cooling off at the swim-up bar, every moment feels vibrant and indulgent.
Your time
Drift into serenity at the Zen Spa, where Mayan-inspired design, soft light and calming rituals restore balance and awaken the senses. Move between the turquoise pool and your sun lounger beneath the palms, letting the breeze carry you into stillness. For more energy, join a yoga session, try aqua aerobics or run along the pristine shoreline at your own pace.
Optional excursions —
Sian Kaan full day guided tour
Meet crocodiles, dolphins, turtles, manatees and many species of birds on this guided tour of Sian Ka'an Biosphere Reserve, located on the east coast of the Yucatán Peninsula. A UNESCO World Heritage Site for its breathtaking natural beauty, it is home to thousands of native and endangered species.
Tour of Chichén Itzá with a cenote
Discover Chichén Itzá in comfort and style with a full-day tour combining culture, cenote swimming and local cuisine, all led by certified guides.
Your journey to Mexico —
Flights:
You will be able to choose your airline and flight times when you make your booking, in either Economy, Premium, or Business class, depending on the destination and carrier. This flight may include one or more stopovers. Please review your flight options carefully as departure and arrival airports may differ, in order to offer the best price.
Luggage information
Luggage, meals and other services on board may be subject to an additional fee on certain airlines. It is possible to view details of luggage allowances when you choose your flights at the next stage of the booking process. If luggage is not included with your flight, please go to the airline's website before your departure to purchase your luggage for an additional fee.
For domestic flights, airlines do not always offer the option of reserving luggage. In this case, you will need to pay for it at the airport counter.
You will receive all the information you need to check in for your flights after you have made your reservation.
Playa del Carmen —
Playa del Carmen, on Mexico’s Riviera Maya, blends Caribbean beauty with a lively cosmopolitan spirit. Along its palm-fringed beaches, luxury resorts sit beside vibrant streets where boutiques, restaurants and bars keep the city buzzing day and night. With turquoise waters on one side and ancient Mayan heritage on the other, Playa is both a seaside escape and a cultural gateway.
Must-sees:
- Quinta Avenida (Fifth Avenue): The beating heart of Playa, a pedestrian street lined with shops, restaurants and nightlife.
- Beaches of Playa del Carmen: White sands and calm waters perfect for sunbathing, swimming or setting off on a diving trip.
- Cozumel Island: Just a short ferry ride away, this marine paradise is famed for coral reefs and exceptional snorkelling.
- Mayan ruins of Tulum: A dramatic coastal site where temples overlook turquoise seas.
- Chichén Itzá: One of the New Seven Wonders of the World, with its iconic pyramid El Castillo rising from the jungle.
Culinary culture:
Playa del Carmen’s dining scene blends Mexican tradition with international flair. Savour street tacos filled with cochinita pibil (slow-cooked pork), fresh ceviche by the beach or tamales wrapped in banana leaves. Pair your meal with tequila or smoky mezcal, or cool down with a margarita under the Caribbean sun. For dessert, churros dusted with cinnamon sugar are a local favourite.
Dive deeper:
Venture into the Yucatán’s famous cenotes, natural sinkholes filled with crystal-clear water, ideal for swimming and diving. Experience eco-parks such as Xcaret and Xel-Há, where underground rivers meet lush jungle. Offshore, the Great Maya Reef offers some of the best diving spots in the Caribbean. By night, Playa’s clubs and beach bars pulse with music, from salsa to world-class DJs.
Good to know:
Playa del Carmen is about 45 minutes south of Cancún International Airport, with regular transfers available. The best time to visit is during the dry season (December to April), when the weather is sunny and the sea at its clearest. The local currency is the Mexican peso (MXN), though US dollars are widely accepted in resorts and shops.