Mitsis Laguna Resort & Spa 5* - Heraklion - Up to -70% | Voyage Privé

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We Love

  • Escape to the Mitsis Laguna Resort & Spa 5*, an elegant resort that includes plenty of sports and leisure facilities, 7 restaurants, 5 bars and an impressive spa!
  • The hotel is located on the beach, with a favourable proximity to other sights of interests like archaeological sites and other towns and villages nearby.
  • Our members may customise their holiday with a choice between three room types, each with All Inclusive dining included!

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Mitsis Laguna Resort & Spa 5*

This elegantly decorated, all-inclusive beach resort is housed in a striking white building with a gold dome centre, 3 km from Aquaworld Aquarium and 11 km from Cretaquarium. Mitsis Laguna Resort & Spa 5* offers 24-hour all inclusive set in stunning interiors with features such as a majestic Venice-style pool landscape and 351 luxurious rooms. This resort is a blissful haven away from reality and allows guests to enjoy the holiday of their choice with plenty of relaxing, sporting and dining opportunities to enjoy!


Indulge with 7 dining options, including Asian and Italian, plus 5 bars! Cool off with a dip in Saltwater pools which includes a lazy river, kids' area and waterslides. There's beach access, a kids' club and playground, plus outdoor recreation, a full spa and a gym. And if all this isn't enough, entertainment is included in the theatre.

Mitsis Laguna Resort & Spa 5* - Sanitary and Health Measures

Considering the health and safety of our guests and staff as our top priority, Mitsis Hotels, in consultation with the guidelines of the World Health Organization, the Greek Ministries of Health and Tourism and local authorities, have devised and put to implementation an integrated Health and Safety Plan foreseeing all measures, specifications and procedures across all hotel departments to address the new COVID-19 and any disease that can be transmitted in the community. Our hotels has been recently certified with the National “Health First” Certification by the Hellenic Chamber of Hotels. Management and all staff members are committed to provide not only a carefree and safe stay to our guests, but also their familiar Mitsis experience.


Public Areas

Increased cleaning and disinfection across all high-volume touchpoints and all exposed surfaces. Health stations placed throughout the hotels, including wipes and sanitizers. Education of guests on how to take the necessary precautions. Simple and fast E-check-in/check-out procedures via tablet. Contactless payment of taxes and other services at the Reception. Alcohol-based hand rub, soap, and tissues available in every restroom.

Guest Rooms 

Deep cleaning and disinfection in all guest rooms and bathrooms. Specific sanitation consideration on all high-touch guest room areas using a propriate disinfectant. Unused disposable items are discarded, bed linen from customer rooms that may be contaminated will be kept in separate labeled bags and washed at temperatures of 60-90 degrees, all furniture made out of fabric disinfected with steam cleaners and disinfectants, while rooms will be ventilated after evacuation.



High standards of food safety and hygiene, as well as strict personal hygiene policies for our team members will be followed. All restaurants’ surfaces & furniture will be disinfected after each service and the tables will be cleaned and disinfected after each sitting. Restaurants will operate 24/7 to allow ample time for the seating of guests. Seating capacity will be reduced, and tables will be arranged to allow a maximum of 4 persons for 10 square meters. 24h room service for guests preferring to dine in private.


Swimming pools

Disinfection of lounge chairs and sitting areas will take place after each sitting. The lounge chairs around the swimming pool will be in-group of 2 and at least 2 meters away from each other. Meticulous observance and supervision of established procedures, frequent recirculation time of the water at least every 4 hours, frequent chlorine measurements to control its levels, water change, pH control, etc.


Hand hygiene 

Alcohol- based hand sanitizers will be available for guests and employees in different areas throughout the hotels. Such areas include the hotel entrance, the reception, the lobby, the corridors, the food and beverage outlets, the Kids Clubs, the Pool and Spa areas etc.


Air-conditioning & ventilation 

All air conditions (split units) in the rooms and public areas are safe to operate. Our hotels’ central ventilation system is maintained to continuous operation with fresh air regarding the latest legislation rules. The circulation of fresh air similarly does not pose any problem to guests’ health and safety.


Social Distancing 

Social distancing actions will include limiting large groups of people coming together. Members with medical conditions may wish to avoid a congregate setting such as a gym or a health club. Sings at the hotel’s public areas will remind our guests to maintain social distancing of at least 1,5m. To ensure proper distancing, our hotels will operate at low occupancy.


Hotel response teams & training 

Our hotels will be armed with an internal Response Team, including a member from every department, responsible for keeping a pulse on hotel operations. All Mitsis Hotels personnel have received extensive ongoing training on Health & Safety measures to provide a carefree and safe stay to our guests, implementing the POSI (Prevent of Spread of Infection) guide and all procedures and preventive measures, as described in our Hotels Manual.


Awareness campaign at the hotels

A comprehensive awareness campaign is rolling out in all our hotels, with health & safety measure signs throughout the facilities describing ways to prevent the spread of germs, as well as brochure regarding COVID-19 and its containment in every room.


New technologies

In order to reduce face-to-face interaction between staff and guests wherever possible, we have implemented new technologies like simple & fast check-in / check-out procedures, online concierge services, online table reservation and more. Our technologies provide reassurance and distancing options for our guests.


For further information please see hotel website.

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Your Room

Just for you
Just for you:
  • Complimentary upgrade from Double Land View Room to Double Sea View Room for stays from 22/08/20 to 30/08/20
  • Complimentary upgrade from Bungalow Garden View to Bungalow Sea View for stays from 22/08/20 to 30/08/20

This offer is based on a Double Land View Room, Bungalow Garden View or Family Sea View Room.


As you as you enter your room you will be impressed by the attention to detail. These bright & airy rooms feature a sleek design, dotted with bright colours under charming exposed wood beams. With plenty of space and amenities including a Nespresso coffee machine, mini refreshment centre, beach and pool towels, bathrobes and slippers and more, this is the perfect space to relax in.

Maximum room capacity

Adults Adults Adults
3 Adults
Adults Adults
2 Adults
1 Child


Step out onto the furnished balcony with a coffee from your Nespresso machine and enjoyed views of the landscaped gardens. These bungalows are cosy and chic in design allowing guests to unwind in style with all of the convenient amenities they may need.

Maximum room capacity

Adults Adults Adults
3 Adults
Adults Adults
2 Adults
2 Children


For that extra space and indulgent Cretan sea views, opt for the lovely Family Room. Make use of the extra space with two separate sleeping areas with a wooden partition and closing door and choose what to watch on the two TVs in the room! 

Maximum room capacity

Adults Adults Adults
3 Adults
Adults Adults
2 Adults
2 Children

Your Board Basis

This offer is based on an All Inclusive stay (Breakfast, lunch and evening meal with a selection of snacks and drinks).

From the vast selection of the main restaurant to the tantalising dishes served up at the Asian Restaurant, guests are invited to taste our gastronomic selection in the 7 restaurants of the hotel. Enjoy a drink amidst the jovial atmosphere at the Cretan Tavern or sip at a refreshing drink in one of the myriad of bars.


There's also the flavourful dishes at the Mexican Restaurant or the carefully crafted Sushi at the Japanese Restaurant. Grab a crepe from the Creparie or treat yourself at the snack corner, all this and more is waiting to be sampled and enjoyed!

Your Time

Leave life’s complications behind and enjoy the beauty of simplicity at the hotel's relaxing Zeen Spa where enchanting design meets modern equipment. Rediscover the utter bliss of a good massage at the hands of well-trained professionals or sink into a rejuvenating Thalasso Aqua Therapy Session...the choice is yours!


To enjoy a holiday dedicated to complete relaxation head down to the beach where you will find umbrellas and sun loungers, while more energetic guests can do windsurfing, diving and numerous other beach sports. There is also an exciting kid's club and playground to keep the young ones busy during their holiday. 

Your Journey to Mitsis Laguna Resort & Spa 5*


You may choose from Economy, Premium or Business class flights on sectors that they operate, at the next stage of the booking process.


The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.


It may be possible to add return transfers at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability).


For inbound transfer arrangements please confirm with your transfer provider when you arrive. Alternatively, please check with the reception of your accommodation. If you still require assistance, please call the transfer provider directly. 

Car Hire:

For the freedom to explore your destination at your own pace, car hire may be added at the next stage of the booking process for an additional fee (flight inclusive offers only - subject to availability).


Please note you cannot be guaranteed a specific make of car within a certain group. The lead name on the booking will be confirmed as the named driver. The named driver must present a credit card in their name when collecting the car (credit cards in other names will not be accepted). The named driver must also present a full valid driving licence on the collection of the vehicle and in some cases, a credit card or cash deposit will be required. Please ensure that you check your car hire documents carefully once received as this will advise if there are any taxes/charges to be paid locally as well as potential mileage restrictions. Other fees may be applicable in addition to the cost of your car rental for any additional products added to your car rental.

Your Destination

On the north shore of Crete, Heraklion is the island’s largest city and capital, where you can see the archaeological site of Knossos and the Historical Museum of Crete. Venture east to see some of the island’s unspoiled gems such as the fishing village of Agios Nikolaos.


To escape the heat in the summer, venture inland to the island’s dramatic mountains - hike the length of Samaria Gorge and get lost in its winding river path, or experience thrilling views from Giouchtas mountain. At the end of a long day, sample some authentic Cretan hospitality and seafood at a local restaurant - this is the perfect place for a diverse, sun-soaked holiday!


min : 9°C max : 16°C
min : 9°C max : 16°C
min : 10°C max : 17°C
min : 12°C max : 20°C
min : 15°C max : 24°C
min : 19°C max : 27°C
min : 22°C max : 29°C
min : 22°C max : 29°C
min : 19°C max : 26°C
min : 17°C max : 23°C
min : 13°C max : 20°C
min : 11°C max : 18°C

Location Information

Anissaras, Anissaras, Chersónissos, 70014, Grèce Heraklion, Greece

Distance from Heraklion Airport to Mitsis Laguna Resort & Spa 5*: 22.7 km / 25 minutes.

In More Detail

Please find practical information about the property and your trip:
This property is not accessible to people with reduced mobility.
The number of rooms at this property : 351

Check-in time: 15:00
Check-out time: 12:00

Pets are not allowed.
Our price doesn’t include any additional taxes of 4.00€ per room per night, which are payable locally (this price is a guideline and is subject to change without prior notification).


Please Note:

Check-in outside the hotel's standard times may incur additional fees. Check out times are subject to change, please check these with the hotel upon arrival.

Schedules and prices are subject to change.

If the property is accessible to people with reduced mobility, this is subject to availability. To book a room for reduced mobility, please contact our Customer Services Team.

Room Information: the bed for the 3rd/4th guest sharing is likely to be a sofa bed or camp style bed.

Restaurant Information: some dining outlets/menu items and premium, branded and international drinks may not be included and may incur a surcharge payable locally. Meals, snacks and drinks may be available at selected times only.

Hotel Facilities

  • Hairdresser
  • Air conditioning
  • 24-hour reception
  • Airport transfer service
  • Babysitting service
  • Currency exchange
  • Free parking
  • Laundry service
  • Luggage storage
  • Lift
  • Multilingual staff
  • Press and magazines
  • Wi-Fi

Room Facilities

  • Air conditioning
  • Bathrobes
  • Coffee machine
  • Courtesy tray (tea and coffee)
  • Hairdryer
  • Minifridge
  • Safe
  • Shower
  • TV

Restaurant and Bar Facilities

  • Main Restaurant
  • Cretan á la carte tavern
  • Italian á la carte
  • Pan-Asian á la carte
  • Brunch at the Pan-Asian
  • Tex-Mex á la carte
  • Fish á la carte
  • Creperie & Gelateria
  • Snack Corner
  • All day bar
  • Laguna Pool bar
  • Theatre Pool bar
  • Night bar
  • Champagne, Wine & Sushi bar

Please note that due to the current global health pandemic (COVID-19), certain restaurants and buffets may be closed or places and tables may be limited. We strongly recommend that you contact the hotel for further information two days before your arrival.

Leisure Facilities

  • Fitness centre
  • Hammam
  • Indoor swimming pool
  • Spa
  • Tennis court
  • Evening/daytime entertainment for adults
  • Outdoor swimming pool
  • Kids' club
  • Playground

Please note that due to the current global health pandemic (COVID-19), the cultural, leisure and wellness activities, as well as the outdoor swimming pools at this hotel, may be closed or limited in terms of access. We advise you to contact the hotel or the tourist office two days before your arrival.

If booking as a single traveller, room occupancy is not guaranteed. You may be placed in either a single, double or twin room, based on the availability of the property at the time. 

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Star rating standards may differ to that of the UK, depending on the country of travel.


Please note that due to the current situation, any information mentioned is subject to change or adaptation.

We strongly recommend that you contact the hotel three days before your departure to keep you informed of the latest changes and information.

You can also refer to our FAQ section to find more information on the development of the situation.

We suggest that you keep informed of the latest regulations in force:

 In the UK via the corresponding link:

Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please click here. 

Please note that the advice can change and consumers should continue to check it until they travel. 

Entry Requirements 

You must ensure you have a valid passport to travel on.

If your passport describes you as a British Citizen, you do not need a visa to enter Greece. For non-British citizens, you should check the current entry requirements on the website of the Greek Foreign Ministry.


For information about important health advice and any vaccinations required please visit and 

If vaccinations or other preventive measures are required, you will need to visit your health professional at least 8 weeks before your trip. In the event that you are referred to a medical facility for treatment, you should contact your insurance/medical assistance company immediately. 

Please note that passport, visa and health requirements can change. It is every traveller’s responsibility to ensure they have a valid passport, any required visas, and all the necessary vaccinations/health requirements as well as adequate insurance. 

If you are travelling to the EU, the UK government recommends that you have six months left on your passport on the date of your arrival to an EU country. You should also check when your passport was renewed.

If you renewed a 10-year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining. The UK Government has published a website tool to check the validity of your passport under these rules:

You can renew your passport online or by going to a Post Office with a Check and Send service:

If your passport does not meet the criteria for third-country nationals, you may be denied entry to any of the Schengen area countries. 

Please visit for further information.

Coronavirus (COVID-19)

As of July 10th 2020, the UK Government has approved that travel to Greece is allowed without the need to quarantine upon return, thanks to an 'air-bridge' agreement. Greece has been listed as a 'green/amber' destination and is therefore considered safe enough to visit without requiring 14 days of self-isolation upon reentering the UK. Tourists choosing to book stopover flights may not be permitted to return without quarantining if the country they stop off in is not also listed as green/amber by the UK Government. Please note that this information is constantly being reviewed and may be subject to change.

In order for you to be able to travel safely, the Greek government has stepped up its health control measures when entering the country. All travellers are required to complete the "health protocol" form, at least 48 hours before their arrival. A QR code will be generated and must be presented upon departure. Travellers arriving by air from Bulgaria, Romania, Sweden, Belgium, Spain, the Netherlands and the Czech Republic must have produced a negative COVID-19 test within 72 hours of arrival.

Please note that as of 4 am on September 3rd 2020, all travellers arriving in Scotland from Greece will have to quarantine for 14 days. Anyone arriving in Wales from the island of Zante will also be required to quarantine for a period of 14 days.

From 4 am on September 9th 2020, all travellers returning from Mykonos to the UK will be required to quarantine for 14 days.

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Exclusive prices and discounts of up to -70%

Our flash sales guarantee our members the best rates on the market.

- The 7-day flash sales can be extended or restocked in exceptional circumstances, when we have the opportunity to offer more available dates.

- We negotiate the best rates thanks to our highly regarded reputation and our evergrowing database of members.

- An exclusive discount based on the reference price provided by our partners and suppliers (maximum price advertised for a room and board basis, on a specific time period), guaranteed by means of contract for each sale.

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Our goal: to provide members with a unique and unforgettable travel experience.

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- On-site professional support for your queries.

- Our Customer Service team are available 7 days a week to support you before, during and after your trip.

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