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Every day we negotiate irresistible holiday offers, exclusively for our members.

We Love

  • A glamorous and prestigious 5* hotel which remains one of the iconic landmarks of the island.
  • Santa Cruz is a great destination which mixes traditional Spanish city charm, with sunshine and a fantastic beach.
  • Enjoy a Superior Room or a gorgeous Junior Suite, plus one free entry to the amazing spa.

Customer reviews

“We loved everything. We are big travellers but have been to this hotel 3 Novembers on the trot as its amazing and so are the people. ”
Posted on 14 December 2017

TripAdvisor score

Trip advisorThis hotel won the Certificate of Excellence from the world's leading review website, which honours hotels & accommodations that consistently demonstrate a commitment to hospitality excellence.

Book Now, Pay Later

Booking 35 days in advance and spending over £500 per person?  No need to pay in full today! Just select the 30% deposit option on our payment page (terms & conditions apply)

Your Destination

Your hotel is situated in a residential area near the historic town centre of Santa Cruz de Tenerife. This bustling port city is full of waterside cafes, quirky boutiques and lots of traditional Spanish restaurants. It is a welcome change from some of the more touristy towns of the island, as it has retained its local charm.

Tenerife is a paradise for open-air and adventure sports. Golf, water sports, trekking and cycling routes are just a few of the many options available, all of which can be enjoyed amid spectacular natural scenery.

Some highlights include:

The Iglesia de Nuestra Senora de la Concepcion
An interesting Baroque church which dates back to the 16th century.

The Plaza de Espana
The heart of Santa Cruz de Tenerife and is the biggest Plaza on the Canary Islands. It is a lively and attractive square located near to the harbour and the Auditorio.

The  Mercado de Nuestra Senora de Africa
A lively bazaar and food market worth heading for in the mornings.

The Palmetum of Tenerife
A large botanical garden and contains one of the biggest collections of palm trees in the world.

The Museo de la Naturaleza y el Hombre
Contains the cannon which shot off the arm of Admiral Nelson! The museum houses collections of archaeology and biology and is famous for its Guanche mummies.

The Mencey merges contemporary “retro chic” design and decor with the existing colonial style, retaining many of the original features and leaving some salons completely intact...

Andrea Montgomery
Telegraph Tenerife Expert

IBEROSTAR Grand Hotel Mencey 5*

Situated in a residential area, the Iberostar Grand Hotel Mencey is a luxurious and modern 5 star hotel with a grown up, elegant atmosphere. The hotel’s tropical gardens, the beautiful patio with a fountain and the outdoor pool create the perfect setting for a relaxing and refreshing holiday.

First opening its doors in 1950, and fully refurbished in 2011, this iconic hotel has been a landmark on the island for many decades, with many famous guests passing through its doors.

Grandeur, elegance and refinement are the key features, and its modern day facilities are second to none. A cookery school ("show cooking"), yoga and pilates classes and an expansive spa are just some of the things you can enjoy during your stay.

  • 261 rooms
  • Gardens
  • Wellness & Spa
  • Gym
  • Cooking School
  • 2 Paddle Tennis Courts
  • Sports Activity Programme
  • Parking
  • WiFi

Some services may incur additional charges, payable locally.

Your Room

This offer is based on a Superior Room or a Junior Suite.

Sleeps up to

Adults Adults
2 Adults
+
1 Child
or
Adults Adults Adults
3 Adults

Superior Room

Superior Rooms offer a haven for well-deserved rest. Spacious with modern decor, they come with a whole host of comforts: free Premium Wi-Fi, air conditioning, safe, fully fitted bathroom, and beautiful views of the city.

Size: 34 m2

Junior Suite

These elegant Junior Suites feature a large bedroom and a separate sitting area, and enjoy  views of La Rambla or the Canarian patio.

Size: 60m2

Please note: 3rd guest sharing is likely to sleep on a sofa or camp style bed.

Your Board Basis

This offer is based on a Bed and Breakfast stay.

Just for you: A welcome drink.


Restaurant Los Menceyes
Enjoy the delicious local cuisine - a selection of the best dishes from Tenerife is on the menu at this a la carte restaurant.

Los Laureles
Close to the spa, Los Laureles is perfect for guests who are interested in health and wellbeing. The restaurant is the ideal place to enjoy special light and healthy food, such as deliciously fresh grilled fish.

Bar Casino
For guests who want to enjoy relaxing and entertaining nights listening to good music, Iberostar Grand Hotel Mencey offers the Bar Casino. Music, a relaxing environment and the best selection of wines, cocktails and spirits await you every night at the Bar Casino.

Lobby/Iballa Bar
A relaxing and welcoming atmosphere, together with the best service and a large selection of beverages awaits guests at the Lobby Bar. With its garden terrace and live music, this is a popular hotspot among visitors.

Your Time

Just for you: 1 x complimentary access to the spa (per person and per stay)

Spa & Fitness Centre
2000 square metres in which to relax and revive yourself...The thermal circuit area has facilities such as sauna, foot bath, Turkish steam bath, dry heat experience, floatarium, hydrotherapy pool, plunge pool, Jacuzzi, sensation showers, relaxation room and two outdoor pools.

To keep fit, workout in the modern, fully-equipped fitness room. Customised training programmes are available, and organised activities with instructors include Pilates, yoga or Bodytonic, among others. In addition, there are two paddle tennis courts.

Your Journey to IBEROSTAR Grand Hotel Mencey 5*

Flights: The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: Private transfers can be added at the next stage of booking for an additional fee. (Flight inclusive offers only.)

Car Hire: Car hire can be added at the next stage of booking for an additional fee. (Flight inclusive offers only.)

Distance from Tenerife South airport to IBEROSTAR Grand Hotel Mencey: 63 km/ 1 hour 20 mins.

Weather

Jan
min : 14°C max : 20°C
Feb
min : 14°C max : 20°C
Mar
min : 15°C max : 21°C
Apr
min : 15°C max : 22°C
May
min : 16°C max : 23°C
Jun
min : 18°C max : 26°C
Jul
min : 20°C max : 28°C
Aug
min : 21°C max : 29°C
Sep
min : 21°C max : 27°C
Oct
min : 19°C max : 26°C
Nov
min : 17°C max : 23°C
Dec
min : 15°C max : 21°C

Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information please click here. 

Please note that the advice can change and consumers should continue to check it until they travel.

Car Hire

Please note you cannot be guaranteed a specific make of car within a certain group.
The minimum age for driving a hire car in Spain is 21 and drivers must have held a full driving licence for a least 1 year.

The lead name on the booking will be confirmed as the named driver.  The named driver must present a credit card in their name when collecting the car (credit cards in other names will not be accepted).

The named driver must also present a full valid driving licence on collection of the vehicle and in some cases a credit card or cash deposit will be required.

Please ensure that you check your car hire documents carefully once received as this will advise if there are any taxes/charges to be paid locally as well as potential mileage restrictions.

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

Travel Documents

Flight Inclusive Offers

You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct.  If there are any discrepancies, please notify us as soon as possible.

The airline is ticketless and therefore, you will not receive any hard copy documents.  You will however, receive an email from us detailing your flight information and reference number to enable you to manage your booking online via the airline website.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

If you have booked transfers, Meet & Greet, car hire or airport lounges, you will receive a separate voucher for each of these services.  Please note that transfer vouchers are sent directly from the transfer supplier.

Please do make sure that you either add Voyage Prive‚ to your Safe Senders list or check your Junk mail regularly for your travel documents.

We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.

If by any chance you have not received all the above by this time, please contact us at customer.relations@voyageprive.com

Accommodation Only

You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct.  If there are any discrepancies, please notify us as soon as possible.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

Important Information

Please note that the location shown on our map is to be used as a guide only and the actual location of the property may differ

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods

Star rating standards may differ to that of the UK, depending on the country of travel

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected holiday offers

We choose our partners for their quality and level of service.

- An attractive portfolio, hand-picked by our 60+ global travel experts

- Recognised hotels & brands from the world of tourism

- Continuous improvement of our offers based on customer reviews


Exclusive perks and discounts of up to 70%

Best market rates guaranteed for the duration of the sale.

- An unprecedented negotiating power through the size of our global community

- Exclusive gifts on arrival or special treatments throughout your stay

- A percentage discount calculated on the hotel's 'reference' price


Quality service: informative, reliable & responsive

Our goal: provide an unforgettable travel experience...before, during & after your trip!

- Member services team available 7 days per week

- Inspiring digital content and continuous innovation on our website & mobile apps

- A percentage discount calculated on the hotel's 'reference' price


Discounts on holiday offers:

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.

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  1. Voyage Prive
  2. Luxury holidays
  3. IBEROSTAR Grand Hotel Mencey 5*