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We Love

  • Discover the culture, beautiful architecture and fantastic food of this charming European capital.
  • Enjoying an enviable location in the centre of the city, this modern hotel is nestled in Barrio Alto, offering views of the exciting surroundings.   
  • Each room features a bold & contemporary design that has been designed for you by Portuguese architect Miguel Saraiva.

Customer reviews

TripAdvisor score

Permanent Collection

You have not yet found your dream getaway from our holiday deals? Discover our year-round selection of high-end accommodation at public prices from our hotel partners.

The Permanent Collection is a selection of the best high-end properties: luxury hotels, chic boutique hotels and elegant villas ... If you book accommodation through our Permanent Collection, you will receive a voucher for 5% of the total booking amount, to be redeemed on your next Voyage Privé booking. And to make your stay even more enjoyable, we have negotiated two exclusive perks.

Please note: Permanent Collection rates are non-refundable, non-changeable.

Destination...Lisbon, Bairro Alto

Lisbon boasts a superb natural setting, tumbling down from seven lofty hills before reaching the banks of the River Tagus. The Portuguese capital is a picturesque, cosmopolitan and creative city, marrying the historic with the modern, the traditional with the cutting edge. This is your chance to explore Lisbon.

You'll be staying in Bairro Alto, one of the most characterful and attractive neighbourhoods in the city. Bairro Alto's many hillside, narrow roads & alleys boast numerous boutiques and bars and is a place where people meet in an eclectic and multicultural atmosphere. It's the capital's prime nightlife spot!

This four-star hotel is in the narrow streets of Chiado, a district buzzing with cafés, concept stores and good restaurants.

Mary Lussiana
The Telegraph Travel

Nearby attractions:

  • Miradouro de São Pedro de Alcântara (Terrace with sweeping view of the city): 4min / 350m by foot
  • Santa Justa Lift: 10min / 650m by foot
  • Commercial Square (Lisbon's sea front square): 15min / 1km by foot

All times & distances are approximate

Your Hotel

This boutique hotel is simply perfect for a city escape. After a delicious breakfast at the hotel, guests can explore the city of Lisbon that sits on the doorstep, before returning to enjoy an evening meal in elegant style or indulge in room service for ultimate intimacy.

The hotel is within walking distance of Bairro Alto and Chiado - the two best districts for shopping, nightlife and sightseeing yet it is situated up on a hill with fantastic views overlooking a castle.  The hotel is contemporary, cosmopolitan,  charming, comfortable and full of charisma, the perfect base for a magical city break.

Sleep

Just for you: Pasteis de nata' (portuguese egg pastry) in the room upon arrival & guaranteed late check-out until 2pm

Inside the Mercy Hotel, guestrooms are sleek and contemporary. Designed by Portuguese architect Miguel Saraiva, the interiors feature clean lines and blocks of bold, alongside modern amenities and luxuriously comfortable furnishings.

- Classic Room (22m² / max. 2 persons): These charming, well-equipped rooms feature a bold design & complimentary tea & coffee tray that will help you unwind after a long day strolling around the city.

- Superior Room (24m² / max. 2 persons):
If you choose this room your stay will be enhanced by excellent facilities such as a coffee machine & a rain forest shower.

- Club Room (23m² / max. 3 persons or 2 adults): 
These large, modern rooms will assure you a warm, friendly welcome. They will immerse you at once in a feeling of relaxed luxury and their modern facilities will satisfy all your expectations.

- Executive Room (30m² / max. 3 persons or 2 adults): 
Relax after a long day's work with our full range of facilities such as broadband WiFi, a large flat screen televisions with international channels and slippers for your use, etc.

- Suite (47m² / max. 3 persons): 
On the sixth floor, our customers have access to modern, charming suites with private terraces and a magnificent panorama of Lisbon's old city.

Taste

Breakfast is a serious feast with an extensive buffet to choose from.

Mary Lussiana
The Telegraph Travel

Breakfast
Before heading out to climb, stroll or gasp in admiration at the vintage tramways and famous panoramic miradors of Lisbon, treat yourself to a moment of relaxation with the hotel's buffet-style breakfast. Take a seat in the lounge-bar and enjoy a full continental breakfast with the city as your backdrop. 

At 9 Hotel Mercy, you can choose from a wide range of fresh products for a satisfying, delicious breakfast.

Rooftop Bar
In this high-end hotel, you can admire the sunset across the "city of seven hills" from the Rooftop bar. Located on the 6th floor, the Rooftop bar of the 9 Hotel Mercy affords you a matchless view across Lisbon. Before you is a unique panorama across the old town, São Jorge castle, and even the Tagus.

Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider. 

Please read our booking conditions before confirming your holiday.

Your Journey

Flights: The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: are not included.

Practical Information

About the hotel: 
Number of rooms: 47
Check-In: 2pm; Check-Out: 12pm 
Pets are not allowed.

You will have to pay a city tax of approximately €1 per person per night which is payable locally. This amount is indicative and may be subject to change.

The hotel is accessible to people with reduced mobility (subject to availability)

Please note: some rooms are accessible for disabled guests, subject to availability. For reservations for people with reduced mobility, please contact our member services team by email on sales@voyageprive.com

Hotel amenities:

  • Bar
  • Rooftop Bar
  • Breakfast Room
  • 24hr Reception
  • Concierge Service
  • Luggage Storage

Room amenities:

  • Individual Air Conditioning
  • Shower
  • Free WiFi
  • Flat Screen TV with international channels
  • Safety Deposit Box
  • Nespresso Machine
  • Minibar
  • High-quality Bedding


Please note: some facilities/services may incur a surcharge payable locally


Access

By public transport:
Your hotel is approximately 10min / 600m from Baixa-Chiado metro station which is on the Azul  & Verde lines with direct access to Lisbon beautiful Commercial Square where you will find excellent views out over the sparkling bay & excellent bars.

By Plane: 
The distances between the airport & your hotel is approximately 30min / 15km by car.

If you wish t travel to your hotel via public transport you can take the 722 towards Praça de Londres and exit the bus at Areeiro where you can catch the Verde line  to Baixo-Chaido.  From here your hotel is just a 10 minute walk.  This journey will take approximately 40 minutes.

Hotel address:
R. da Misericórdia 76
1200-273 Lisbon
Portugal

Travel documents

You will receive an email confirming your booking within the next 48 hours. Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible. 

Accommodation Only:
You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

Flight Inclusive Offers
The airline is ticket-less and therefore, you will not receive any hard copy documents. You will however, receive an email from us detailing your flight information and reference number to enable you to manage your booking online via the airline website. You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

Please do make sure that you either add Voyage Privé to your Safe Senders list or check your Junk mail regularly for your travel documents. We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.

If by any chance you have not received all the above by this time, please contact us at customer.relations@voyageprive.com
 

Please note

* Opening times of restaurants/bars and amount of city tax are indicative and may be subject to change.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods.

Please note that the location shown on our map is to be used as a guide only and the actual location of the property may differ

The location shown on our map is to be used as a guide only and the actual location of the property may differ.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

For further information on passport & visa requirements click here

Permanent Collection rates are non-refundable, non-changeable.

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected holiday offers

We choose our partners for their quality and level of service.

- An attractive portfolio, hand-picked by our 60+ global travel experts

- Recognised hotels & brands from the world of tourism

- Continuous improvement of our offers based on customer reviews


Exclusive perks and discounts of up to 70%

Best market rates guaranteed for the duration of the sale.

- An unprecedented negotiating power through the size of our global community

- Exclusive gifts on arrival or special treatments throughout your stay

- A percentage discount calculated on the hotel's 'reference' price


Quality service: informative, reliable & responsive

Our goal: provide an unforgettable travel experience...before, during & after your trip!

- Member services team available 7 days per week

- Inspiring digital content and continuous innovation on our website & mobile apps

- A percentage discount calculated on the hotel's 'reference' price


Discounts on holiday offers:

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.

CURRENT HOLIDAY SALES

This sale has ended.
View other sales in progress.

  1. Voyage Prive
  2. Luxury holidays
  3. 9Hotel Mercy 4*