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Irresistible offers on inspirational holidays, exclusively for our members.

Every day we negotiate irresistible holiday offers, exclusively for our members.

We Love

  • Discover the best of Mexico with this fantastic twin offer!
  • Visit Cozumel and Playacar and stay at two fantastic Palace Resorts
  • As an added bonus you have $1500 resort credit to spend as you wish!

Here to Help

Booking 35 days in advance and spending over £500 per person? No need to pay in full today! Just select the 30% deposit option on our payment page (terms & conditions apply)

For any additional information on this offer or assistance in making your reservation please call one of our dedicated team on 0844 8262098 or email

Opening hours are Monday to Friday 08:00 - 21:00 and Saturdays & Sundays from 09:00 - 17:30.

Your Destination

Mexico is what you make of it. Its multi-billion-dollar tourism industry is adept at satisfying those who like their travel easy. But adventure is what you’ll undoubtedly have if you take a just a few steps off the pre-packaged path. Activity-based tourism, community tourism and genuine ecotourism – the type that actually helps conserve local environments – are developing fast in rural areas. The opportunities for getting out to Mexico’s spectacular wild places and interacting with local communities are greater than ever

Your Hotels

Cozumel Palace
Discover the best all-inclusive resort in Cozumel for families, couples, and divers. If water sports are your passion, you will love everything Cozumel Palace has to offer. Plus, enjoy the countless family vacation activities we have for you and your family.

Playacar Palace
The heart of excitement, the soul of escape. Stay in for your own private paradise. Go out for Playa del Carmen’s vibrant 5th Avenue district. Dive into a stunning ocean-view pool, or stroll along one of Mexico’s finest beaches. Pamper yourself in the spa. Surround yourself with the culture of a hundred generations. Don’t just visit Mexico.Live it.

Your Room

Cozumel Palace - This offer is based on an Ocean Front Suite

Playacar Palace - This offer is based on a Superior Deluxe Room with Partial Sea View

Adults Adults
2 Adults
Ocean Front Suite - The Ocean Front Suites are located on the 3rd & 4th Floor. Choose from 1 King or 2 double beds. Enjoy the seating area, double whirlpool tub, in room wine, private bath with shower only, and a balcony with a hammock to relax in front of the ocean. Refresh yourself with the liquor dispenser containing whiskey, tequila, rum & vodka, mini bar containing sodas, bottled water & domestic beer. This suite includes satellite TV, purified water, CHI bath amenities, bathrobes & slippers. You will have a digital safe (laptop size), individually-controlled A/C, coffee maker, direct dial telephone, alarm clock, hair dryer and straighteners, iron and ironing board and wireless internet.
Superior Deluxe Partial Ocean View - Wake up to a gorgeous morning in Riviera Maya. Take in your view of the Caribbean and get ready for a fun-filled day.  Also complete with double whirlpool bath, in room wine, private bath with walk in shower, liquor dispenser containing whiskey, tequila, rum & vodka, mini bar containing sodas, bottled water & domestic beer. SatelLite TV, purified water, CHI bath amenities, bathrobes & slippers, digital safe (laptop size), individually-controlled A/C, coffee maker, direct dial telephone, alarm cLock, hair dryer and straighteners, iron and ironing board, wireless internet are also included.

Your Board Basis

This offer is based on an all-inclusive stay in both hotels.

Cozumel Palace
Savor Italian, Pan-asian, and Mexican entrees at four different restaurants at Cozumel Palace. Delightful outdoor dining areas, light snacks, and cocktails are readily available at the pool and lobby bars complete with amazing Caribbean views. All-inclusive dining at Cozumel restaurants means just that, so enjoy beverages and tantalizing dining choices at your convenience and schedule. Choose from top shelf wines and beverages including unlimited wine by the bottle from wineries in Spain, Argentina, California, France, Italy, Chile, and Mexico.

Playacar Palace
Tasty treats for all. A casual family breakfast with an ocean breeze, happy hour with your group, or romantic dinners under a starry Playa del Carmen sky. You bring your friends and family, and they’ll provide the culinary treats. Choose from Italian and Pan Asian a la carte, including teppanyaki or international and Mexican buffet.   Chill out in the Luna Lounge bar in the evening with Thai hors d’oeuvres after a day relaxing on the beach or taking part in the fun filled daily activities. 


Your Time

Just for you: $1500 In-Resort Credit per room  (*16% Service tax and fee will apply. These taxes and fees can be paid with cash, credit card or authorised means)

Cozumel Palace
 Cozumel Palace has something in store for everyone with a wide range of entertainment for you to choose from including scuba diving and snorkeling for all levels, you can also take a dip and play with our fun and friendly dolphins at the dolphinarium*, or sit back and let it all melt away as  expertly trained spa attendants give you the best spa service you've ever experienced. Take advantage of a variety of non-motorized water activities available for your enjoyment. Daily and nightly activities including Kid’s Club and live performances are all are part of the Cozumel Palace all-inclusive package.

Playacar Palace
So much to do, so much to see - Featuring an outdoor pool with kids section and swim-up bar, 6 treatment rooms, a fitness center, solarium, non-motorized water sports, daily and nightly entertainment, and much more, there is no end to the fun you can have at Playacar Palace.  

Spend your resort credit on a relaxing massage or two at the stunning,  contemporary spa with its 6 treatment rooms and hydrotherapy area.

Your Journey

Flights: London Gatwick to Cancun
Outbound: 12:20/16:30
Inbound: 18:55/10:10+1 or 20:05/11:05+1

All flight times are local.

Transfers: Shared transfers are included.

Please note: flight details are given as a guide only and may change. We will however notify you in advance if flights are more than 2 hours outside the time range given. Flights are non changeable and non refundable at time of booking.

Meet & Greet

If you are driving to the airport in the UK, and book our package including flights, you may wish to add our 'Meet and Greet' service. Take the hassle out of airport parking and have an official representative take your car on arrival, and it will be waiting for you on your return.

This can be added at the next stage of booking process where available.

Your Contract

The flight inclusive offer(s) shown on this page are ATOL Protected by the Civil Aviation Authority. Voyage Privé’s ATOL number is 10170. Please read our booking conditions before confirming your holiday.

Travel Documents

You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible.

The airline is ticketless and therefore, you will not receive any hard copy documents. You will however, receive an email from us detailing your flight information and reference number to enable you to manage your booking online via the airline website.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

If you have booked transfers, Meet & Greet, car hire or airport lounges, you will receive a separate voucher for each of these services. Please note that transfer vouchers are sent directly from the transfer supplier.

Please do make sure that you either add Voyage Privé to your Safe Senders list or check your Junk mail regularly for your travel documents.

We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.

If by any chance you have not received all the above by this time, please contact us at

Important Information

For further information on passport & visa requirements click here

Please note that the location shown on our map is to be used as a guide only and the actual location of the property may differ

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods

Star rating standards may differ to that of the UK, depending on the country of travel

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected holiday offers

We choose our partners for their quality and level of service.

- An attractive portfolio, hand-picked by our 60+ global travel experts

- Recognised hotels & brands from the world of tourism

- Continuous improvement of our offers based on customer reviews

Exclusive perks and discounts of up to 70%

Best market rates guaranteed for the duration of the sale.

- An unprecedented negotiating power through the size of our global community

- Exclusive gifts on arrival or special treatments throughout your stay

- A percentage discount calculated on the hotel's 'reference' price

Quality service: informative, reliable & responsive

Our goal: provide an unforgettable travel experience...before, during & after your trip!

- Member services team available 7 days per week

- Inspiring digital content and continuous innovation on our website & mobile apps

- A percentage discount calculated on the hotel's 'reference' price

Discounts on holiday offers:

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.

  1. Voyage Prive
  2. Luxury holidays
  3. Cozumel Palace and Playacar Palace Resort 5*