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Irresistible offers on inspirational holidays, exclusively for our members.

Every day we negotiate irresistible holiday offers, exclusively for our members.

We Love

  • A stunning property from the iconic Hard Rock Hotels All Inclusive Collection brand - this hotel oozes luxury and indulgence.
  • The resort is on a protected inlet and has private Lagoons for safe and sheltered ocean swimming.
  • Our members can enjoy an amazing Deluxe Platinum Grand Sky Terrace with up to $3,600 in-resort credit!

Customer reviews

Trip advisorThis hotel won the Certificate of Excellence from the world's leading review website, which honours hotels & accommodations that consistently demonstrate a commitment to hospitality excellence.

Book Now, Pay Later

Booking 90 days in advance and spending over £500 per person? No need to pay in full today! Just select the 30% deposit option on our payment page (terms & conditions apply)

Your Destination

Head out and discover the ancient civilization and stunning tropical environment of the area with eco tours, archeological sites, and guided sightseeing. Or, hit the 5th Avenue Shopping district, stunning beaches, and thrilling nightlife of Riviera Maya and Cancun.

CHICHEN ITZA
Visit the capital of the Mayan civilizations and discover the “Temple of Kukulcan” — a magnificent pyramid nearly 70 feet tall said to be visited by the Mayan God twice every year. Designated one of the New Seven Wonders of the World, Chichen Itza features extraordinary architectural beauty and geographical location.

TULUM
Tulum is the archaeological site of a Pre-Colombian Maya walled city with ruins perched on a cliff top overlooking the Caribbean Sea; among them El Castillo “The Castle”, is one of the most impressive buildings at one time a temple and a fortress.

AKTUN CHEN CAVE
Enter a cave more than 5 million years in the making. 600 meters long, the cave features a variety of natural formations alongside discreet lighting and paths for easy access. 3rd in the Top 10 National Geographic Underground Walks, everyone can enjoy the crystal clear waters and guided tour of the cave’s history.

Hard Rock Hotel Riviera Maya 5*

This is the 1,264-room Hard Rock Hotel Riviera Maya, where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkelling areas. It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Plus, our members can indulge their appetite for opulence and experience 'Heaven' — an elevated and exclusive retreat for adult guests only, featuring a private adult beach, superlative amenities, and dining at its finest.

  • Rock Spa & fitness centre
  • World Class Dinning
  • Spectacular Bars & Lounges
  • Luxurious Rooms & Suites
  • 2 Expansive pools, splash park, & water slide
  • 4 Adults-only pools
  • 9 restaurants (4 adult only)
  • Tranquil sea cove & a private white sand beach
  • Kayaking, snorkeling, beach soccer, and more
  • Nearby 18-hole course
  • Daily activities
  • Nightly entertainment
  • 24/7 In Room Service
  • Heaven Nightclub
  • Free WiFi

Some facilities and services may incur extra charges, payable locally.

Your Room

This offer is based on a Deluxe Platinum Grand Sky Terrace in the Hacienda Section.

Adults Adults
2 Adults
This spacious room offers access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub. Enjoy use of a balcony with hammock, personal liquor dispenser, LCD TV with satellite, Rock Spa® bath amenities and a well-stocked mini bar. The ideal home away from home!

  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service

Your Board Basis

This offer is based on an all-inclusive stay. 

The all inclusive packages covers delectable dining, glamorous entertainment, exciting on-site recreation, and even fine wine and top shelf liquor.

You can enjoy:
• Dining in 9 restaurants
• Delicious snacks, including poolside service
• Top-shelf drinks
• 24/7 in-room service
• Land sports
• Body Rock® fitness centre with instructors
• WiFi
• Unlimited long distance phone calls to the Continental US and Canada
• Non-motorised watersports

Your Time

Just for you: Resort Credit - USD 1800 for 7 night bookings, USD 2000 for 10 night bookings and USD 3600 for 14 night bookings.

ROCK SPA
The largest spa in the Caribbean with 75 treatment rooms, the exclusive Rock Spa® is located at Heaven, for adult guests only. Loaded with indulgent style, it features steam rooms, hydrotherapy current pools, lavish surroundings, and even a personal spa butler to bring you nothing short of zen like relaxation.

YOGA TEMPLE
Enjoy daily instruction, tropical views, and the ultimate in Riviera Maya relaxation at the on-site Yoga Temple, exclusive to adult guests.

POSH BEAUTY SALON®
All adult guests receive the VIP treatment with a full menu of stunning style at the Posh® Beauty Salon.

BODY ROCK® FITNESS CENTRE
The state-of-the-art workout facility for adult guests is fully packed with all that you need to keep in shape.

Resort Credit
Limitless Resort Credit can be used towards selected tours, spa and beauty salon services, romantic and special dinner events, upgraded wine selection at restaurants, photo packages at rock shots®, selected take away products, and The Colin Cowie Weddings Collection™

* A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available. Service fee can only be paid with cash, room charge and credit card.

Your Journey

Flights: Direct flights to Cancun with Virgin Atlantic or BA. Includes 23kg of luggage.

Virgin Atlantic

Outbound
Depart London Gatwick: 12.20
Arrive Cancun: 16.35

Inbound
Depart Cancun: 19.10
Arrive London Gatwick: 10.30+1

British Airways

Outbound
Depart London Gatwick: 11.15 or 13.00
Arrive Cancun: 15.45 or 17.30

Inbound
Depart Cancun: 17.30 or 19.15
Arrive London Gatwick: 08.55+1 or 10.45+1

Transfers: private transfers are provided

Distance from airport to hotel: 80km / 1 hour

Flight details are given as a guide only and may change.  We will however notify you in advance if flights are more than 2 hours outside the time range given. Specific flights cannot be selected and confirmed timings will be shown on your official documentation from the tour operator. Flights are non changeable and non-refundable at time of booking.

Jan
min : 17°C max : 28°C
Feb
min : 17°C max : 29°C
Mar
min : 19°C max : 32°C
Apr
min : 21°C max : 33°C
May
min : 22°C max : 34°C
Jun
min : 23°C max : 33°C
Jul
min : 23°C max : 33°C
Aug
min : 23°C max : 33°C
Sep
min : 23°C max : 32°C
Oct
min : 22°C max : 31°C
Nov
min : 19°C max : 29°C
Dec
min : 18°C max : 28°C

ATOL Protected

The flight inclusive offer(s) shown on this page are ATOL Protected by the Civil Aviation Authority. Voyage Privé is acting as agent for The Holiday Place with ATOL number 3101 and your contract is with that company.

Travel Documents

Once the booking process is complete, you will receive an automatic confirmation email from Voyage Prive detailing your chosen travel arrangements.

Your official ATOL receipt and booking confirmation issued by the Tour Operator will follow within 5 days.

We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.  Generally, travel documents are sent via email however, in some cases they will be sent by post.

If you have booked Meet & Greet, you will receive a separate voucher for this via email.

Please do make sure that you add Voyage Privé to your ‘Safe Senders’ list and check your ‘Junk mail’ regularly for your travel documents.

Important Information

• For further information on passport & visa requirements visit http://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm

• Please note that the location shown on our map is to be used as a guide only and the actual location of the property may differ

 • Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods

• Star rating standards may differ to that of the UK, depending on the country of travel

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected holiday offers

We choose our partners for their quality and level of service.

- An attractive portfolio, hand-picked by our 60+ global travel experts

- Recognised hotels & brands from the world of tourism

- Continuous improvement of our offers based on customer reviews


Exclusive perks and discounts of up to 70%

Best market rates guaranteed for the duration of the sale.

- An unprecedented negotiating power through the size of our global community

- Exclusive gifts on arrival or special treatments throughout your stay

- A percentage discount calculated on the hotel's 'reference' price


Quality service: informative, reliable & responsive

Our goal: provide an unforgettable travel experience...before, during & after your trip!

- Member services team available 7 days per week

- Inspiring digital content and continuous innovation on our website & mobile apps

- A percentage discount calculated on the hotel's 'reference' price


Discounts on holiday offers:

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.

CURRENT HOLIDAY SALES

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  1. Voyage Prive
  2. Luxury holidays
  3. Hard Rock Hotel Riviera Maya 5*