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Irresistible offers on inspirational holidays, exclusively for our members.

Every day we negotiate irresistible holiday offers, exclusively for our members.

We Love

  • Discover why the Riviera Maya is one of the world's most renowned paradise locations: bright turquoise waves lap alabaster beaches underneath a light blue sky.
  • Generations Riviera Maya is the perfect spot to bring the whole family - enjoy 5 restaurants and 2 bars on site and many more just steps away at adult-only sister hotels El Dorado Royale and El Dorado Casitas Royale.
  • Enjoy Gourmet Inclusive®, which covers a range of activities as well as dining and drinking and an ocean front suite with a personal butler.

TripAdvisor score

Trip advisorThis hotel won the Certificate of Excellence from the world's leading review website, which honours hotels & accommodations that consistently demonstrate a commitment to hospitality excellence.

Book Now, Pay Later

Booking 35 days in advance and spending over £500 per person? No need to pay in full today! Just select the 30% deposit option on our payment page (terms & conditions apply)

Your Destination

Famous for its green-blue sea and beautiful white sand beaches, Cancun is located in the state of Quintana Roo. This is the ideal destination to relax and enjoy the unforgettable beaches. Cancun offers a wide range of cultural and entertainment spots: excursions, shopping, water sports including snorkelling, fishing, diving and swimming, theme and water parks, architectural sites, the best golf courses, tennis and exciting nightlife.

Cancún is a tale of two cities. There's the glitzy hotel zone with its famous white-sand beaches, unabashed party scene and sophisticated seafood restaurants. Then there's the actual city itself, which gives you a taste of local flavour at, say, a neighbourhood taco joint or a nearby, undeveloped beach.

That's what keeps Cancún interesting. Had your fill of raucous discos in the hotel zone? Escape to a downtown salsa club. Tired of lounging around the pool? Simply hop on a bus and head for the sapphire waters of the hotel zone.

Or even better, venture out and explore more of Quintana Roo state. Just a day trip away from Cancún, the pristine national park of Isla Contoy beckons with a fascinating variety of bird and plant species. And up north awaits low-key Isla Holbox, where swimming with massive whale sharks has become all the rage.

 

Optional Tour of Yucatan

Our members can choose to add a Tour of Yucatan at the next stage of the booking process for an additional fee.

Day 1: Arrival in Cancun
Upon arrival you will be transferred to La Quinta Inn for your overnight stay.

Day 2: Cancun - Chichen Itza - Izamal - Merida
After breakfast in your hotel you will met by your driver and transferred to one of the seven wonders of the world, Chichen Itza. This magnificent site offers incredible and unique architectural examples, such as the Kukulcan Pyramid. Visit the archaeological site before heading to the magical city of Izmal. In the afternoon you will continue on to Merida.

Overnight at Espanol Paseo de Montejo with breakfast & dinner included.

Day 3: Merida - Uxmal - Chocolate Museum - Merida
After breakfast, depart for the archaeological site of Uxmal. In the afternoon, you will visit the chocolate museum before returning to Merida for a extensive tour of this beautiful colonial city.

Overnight at Espanol Paseo de Montejo with breakfast & dinner included.
Day 4: Coba - Tulum - Playa del Carmen
After breakfast, depart for Coba where you will visit its archaeological site before continuing onto Tulum. Tulum is the only site which overlooks the Caribbean Sea, so you will be able to admire incredible views of the ruins with the turquoise sea in the background. 

Afterwards, you will continue onto your hotel to start your relaxing holiday.

Generations Riviera Maya by Karisma 5*

Generations Riviera Maya by Karisma combines family-friendly  service with a refined, luxury twist to ensure a high-end experience. The Gourmet Inclusive® package sets this hotel apart from other Cancun retreats: lounge by one of the many pools and swim up to the bar to order a piña colada – or ask one of the butlers to deliver it straight to you! It's all gourmet, all butler, all suite. 

 

Rejuvenate or exhilarate as much as you wish: the choice is yours. Unwind in the spa or by the poolside, or get your heart racing by taking advantage of the tennis courts, fitness room, water sports or excursions on offer.

 

There is a kid’s club during the day and babysitting service at night, so you can serenely do as you please as your little ones are entertained. Alternatively, make sure the entire family is together and involved by going to one of the theme nights or playing a board game in the Family Lounge.

 

Generations Riviera Maya by Karisma puts your holiday in your hands: design your perfect trip and then relax as they do the work for you to fulfil your fantasy vacation.

  • 11 Pools
  • Eko Kids Club (4-12 years)
  • Complimentary Wifi
  • Kids Only Pool
  • Family Lounge
  • Library
  • 24h Room Service
  • Baby food
  • Baby monitors
  • Strollers and cradles
  • Babysitting
  • Transportation to Playa del Carmen/City Centre
  • Sport Packages
  • Gift Shop
  • Coffee Shop

Some services may incur additional charges, payable locally.

Your Room

This offer is based on an Ocean Front Luxury Jacuzzi Suite.

Just for you: Bottle of wine and bowl of fresh fruit upon arrival.

Sleeps up to

Adults Adults
2 Adults
+
2 Children
+
1 Infants

Perfect for families and boasting 67sqm of space, your Ocean Front Luxury Jacuzzi Suite is the epitome of Mexican luxury. Including a sliding door dividing the suite for privacy and 2 TVs, these rooms are the best spot to spend your days on the balcony or in the jacuzzi. At night, watch the stars sparkle over the ocean with your loved ones.

  • 24h Room Service
  • Balcony
  • Safe
  • Minibar
  • 2 TVs
  • Aromatherapy
  • Pillow menu

Your Board Basis

This offer is based on a Gourmet Inclusive® stay (breakfast, lunch and evening meal with a selection of snacks and drinks). Read more about the basis here.

Enjoy gourmet meals the entire family can enjoy at the Gourmet Beach Front Tower, a tower with 5 gourmet restaurants, all boasting ocean views. Fresh vegetables and fruits are sorts from their on-property greenhouse when possible and high-end meat is sourced from Canadian Beef. Adults can make reservations at establishments at adult-only sister hotels El Dorado Royale and El Dorado Casitas Royale, just steps away from Generations Riviera Maya.

Chef Market
Start your mornings here with an impressive array of juices, coffees, pastries and hot choices alike. Overlooking views of the Caribbean sea, enjoy breakfast, brunch or lunch here on your Gourmet Inclusive® basis.

Habb Restaurant
Olive oil, fresh herbs, a hot grill: these are the markers of authentic Mediterranean cuisine, and all part of Habb Restaurant. Open for dinner during your stay, enjoy a choice of flatbreads, sea food, pastas and kebabs.

Jade Restaurant
This Pan-Asian restaurant is open for dinner and brings you the best of Thai, Japanese, Chinese, Korea, and Vietnamese delicacies. Perfect for those seeking a spicy twist during their stay.  

Palms Gourmet Terrace
Perfect for an early or late lunch, Palms Gourmet Terrace specialises in Mexican-Caribbean food. Discover authentic flavours of the Yucatan peninsula.

Wine Kitchen Restaurant and Tasting Room
Wine from all around the world meets delicious international dishes for the perfect pairing. Come at night to express a truly luxurious wine tasting.

Swell - Swim Up Bar and Lounge
By the pool and open until 5PM, enjoy an ice cold beer as you relax in the warm water, or perhaps ask a poolside butler to deliver you a cocktail: virgin or not.

Sling - Cocktail Bar and Lounge
A laid back atmosphere for night owls, Sling is open until 2 AM and has sparkling sea views. Enjoy a perfectly crafted cocktail as the moon reflects above the sea.

Your Time

Spa
Náay Spa offers all the treatments you need to leave Mexico feeling truly rejuvenated: hydrotherapy, herbal therapy, massages and more are available for booking. Enjoy the attention of competent therapists or savour time spent along at the sauna or steam room.

Sport
There's a wide range of activity and sport available at Generations Riviera Maya: if you get tired of swimming in one of the 11 pools, there's always lots going on to pique your attention.

Activities Included

  • Aquagym
  • Basketball
  • Beach volleyball
  • Dance lessons
  • Fruit carving
  • Greenhouse tour
  • Kayaking
  • Snorkelling
  • Football
  • Tennis
  • Yoga
  • Fitness Room
  • Sauna
  • Steam Room
  • Little Eko Chefs
  • Eko Kids Club
  • Teens Club

Activities Available for a Surcharge

  • Spinning classes
  • Zumba classes
  • Various tours
  • Scuba diving
  • Golf
  • Jetskiing
  • Parasailing
  • Horseback riding
  • Private yoga instructors
  • Beauty salon

Your Journey to Generations Riviera Maya by Karisma 5*

Flights: You can choose between Economy or Premium Economy flights. The flights included are with either a scheduled or no frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: Private transfers are included.

Distance from Cancun airport to Generations Riviera Maya by Karisma: 33 km / 25 min.

Your Visa

Please note that UK Citizens do not need to apply for visas in advance for Mexico. Tourist cards will be given to all passengers on the aircraft which must be filled out before landing in Mexico. The tourist card needs to be kept for the duration of your stay and shown at the airport on departure. Failure to produce the tourist card will result in an additional cost of $295.

Jan
min : 17°C max : 28°C
Feb
min : 17°C max : 29°C
Mar
min : 19°C max : 32°C
Apr
min : 21°C max : 33°C
May
min : 22°C max : 34°C
Jun
min : 23°C max : 33°C
Jul
min : 23°C max : 33°C
Aug
min : 23°C max : 33°C
Sep
min : 23°C max : 32°C
Oct
min : 22°C max : 31°C
Nov
min : 19°C max : 29°C
Dec
min : 18°C max : 28°C

Your Contract

If you book a package which includes flights, your contract will be with Voyage Privé. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Privé. Voyage Privé acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

Travel Documents

Flight Inclusive Offers
You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible.

The airline is ticketless and therefore, you will not receive any hard copy documents. You will however, receive an email from us detailing your flight information and reference number to enable you to manage your booking online via the airline website.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

If you have booked transfers, Meet & Greet, car hire or airport lounges, you will receive a separate voucher for each of these services. Please note that transfer vouchers are sent directly from the transfer supplier.

Please do make sure that you either add Voyage Privé to your Safe Senders list or check your Junk mail regularly for your travel documents.

We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.

If by any chance you have not received all the above by this time, please contact us at customer.relations@voyageprive.com

Accommodation Only
You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

Important Information

For further information on passport & visa requirements click here

The location shown on our map is to be used as a guide only and the actual location of the property may differ

Your contact details may be passed on to the hotel so that they can make contact with you to discuss your booking in advance of your arrival.

You may be asked to provide a credit/debit card deposit on arrival to cover any purchases made in the hotel.

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods

Star rating standards may differ to that of the UK, depending on the country of travel

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected holiday offers

We choose our partners for their quality and level of service.

- An attractive portfolio, hand-picked by our 60+ global travel experts

- Recognised hotels & brands from the world of tourism

- Continuous improvement of our offers based on customer reviews


Exclusive perks and discounts of up to 70%

Best market rates guaranteed for the duration of the sale.

- An unprecedented negotiating power through the size of our global community

- Exclusive gifts on arrival or special treatments throughout your stay

- A percentage discount calculated on the hotel's 'reference' price


Quality service: informative, reliable & responsive

Our goal: provide an unforgettable travel experience...before, during & after your trip!

- Member services team available 7 days per week

- Inspiring digital content and continuous innovation on our website & mobile apps

- A percentage discount calculated on the hotel's 'reference' price


Discounts on holiday offers:

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.

CURRENT HOLIDAY SALES

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  1. Voyage Prive
  2. Luxury holidays
  3. Generations Riviera Maya by Karisma 5* & Optional Yucatan Tour