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Irresistible offers on inspirational holidays, exclusively for our members.

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We Love

  • A wonderful boutique hotel, the Caramel recreates the laidback ambience of an island village with all the elegance of a modern luxury resort
  • Set on a prime beachfront estate in the heart of the Cretan Riviera, just minutes from the old-world charm of Rethymno's Venetian harbor
  • Enjoy your beautiful suite and the delicious Mediterranean diet with half board dining

Customer reviews

Here to Help

Booking 35 days in advance and spending over £500 per person? No need to pay in full today! Just select the 30% deposit option on our payment page (terms & conditions apply)

For any additional information on this offer or assistance in making your reservation please call one of our dedicated team on 0844 8262097 or email

Opening hours are Monday to Friday 08:00 - 21:00 and Saturdays & Sundays from 09:00 - 17:30.

Your Destination

The largest of the Greek islands, Crete is a land of myth and history, of dramatic mountains, fertile valleys and glorious beaches.

Fascinating archaeological remains are sited all over the island, from the colourful reinvention of Knossos to the arid mystery of Phaestos. An absorbing mix of Minoan, Venetian and Turkish architecture, the island's towns weave together palaces, churches, castles, and minarets alongside the bustle of markets, cafes and tavernas. Many of them specialise in individual crafts - traditional furniture makers, basket makers, glassblowers and lace makers.

Rethymno is just a few minutes from your hotel and is a 'must visit; during your stay. This charming medieval town draws visitors form far and wide to its old world charm, ancient fortress, labrythine streets and numerous restaurants. Dine on the deliciously fresh seafood around the picturesque Venetian harbour.

If you fancy a daytrip, why not hire a moped or a car and head to Lake Kournas - a haven for wildlife, or the Samaria and Imbros Gorges will test the more intrepid explorers.

Your Hotel

Set on a prime beachfront estate in the heart of the Cretan Riviera, just minutes from the old-world charm of Rethymno's Venetian harbor, Caramel recreates the laidback ambience of an island village with the elegance & amenities of a modern luxury resort.

Pristine waters, soft golden sand that stretches as far as the eye can see and imaginatively landscaped gardens provide a stunning backdrop for the large swimming pool. Lawns, tiered gardens, and stone-paved paths wind through the resort, linking the main house to the beach and the luxurious elegant suites and villas designed like an island settlement.

The luxurious suites and villas are all individually decorated with hand carved furniture and designer fabrics.

Guests may take advantage of the sports and spa facilities as the neighboring Grecotel Creta Palace Resort, as well as the 'Dine Around' options for delicious dinners.

Large swimming pool
Beach with cabanas
4 restaurants and bars
'Dine around' options
Organic Farm nearby (for visits and meals)
Elixir Beauty Spa (at the neighboring Grecotel Creta Palace resort)
Sport & Watersport facilities nearby
Free Wi-Fi (throughout the hotel)

Some services may incur additional charges, payable locally.

Your Room

This offer is based on a Caramel Junior Suite or a Luxury Bungalow Suite. Just for you: a bottle of wine and two bottles of water in the room.

Caramel Junior Suite

Adults Adults
2 Adults
These Caramel Junior Suites offer a unique feeling of luxury and comfort. The elegantly decorated entrance lobby leads to a generous dressing and grooming area and the en-suite sun-filled bathroom with his & hers vanity unit.

This exclusive type of Caramel accommodation is made up of one elegantly decorated bedroom with sitting area. Junior Suites open out onto a spacious balcony perfect for relaxing day or night (selected suites). Special features include king-sized bed, antique and contemporary designer furniture, handmade tiled floors, tailor-made soft cotton sheets and exclusive “Eau de Grèce” toiletries.

Luxury Bungalow Suite

Adults Adults
2 Adults
2 Children
These generously spaced two-room suites are ideal for families, and offer luxury, comfort and versatility. Luxury Bungalow Suites are village bungalow-style accommodation among exotic palm trees and mature Cretan gardens. Uniquely appointed suites offer a living area of approximately 55m² consisting of a master king-bedded room and a lounge with two comfortable single sofa beds that can sleep two children.

Both rooms benefit from direct access to the large spa-inspired bathroom and dressing area (selected suites). Shades of white complemented by colourful handmade floor tiles and exclusive furniture, ample wardrobes and floor-to-ceiling glass windows for seamless transitions between indoors & outdoors provide an ideal sense of style and sophistication. The private fully-furnished veranda beckons for romantic breakfast or late night drinks.

Your Board Basis

Just for you: A free upgrade to half board (breakfast and buffet dinner in main restaurant), and free full board (tasty corner and dinner) for children up to 14 years old staying in the room of the parents. Plus two free a la carte dinners with set menu and decorated platters of fruit, traditional Greek sweet delicacies and traditional Cretan delicacies upon arrival.

Caramel The Restaurant - This main restaurant features show cooking stations, gourmet buffets, health concsious food, and a 'Cretan corner' with traditional products and local herbal teas. Enjoy Mediterranean, vegetarian and international dishes.

Gourmet a la carte Restaurant - Enjoy a unique culinary experience at this imaginative gourmet restaurant located near the illuminated pool. Savour the catch of the day and succulent sea food in the al fresco dining area. From authentic Greek lobster spaghetti to mouth-watering Mediterranean selections, Gourmet a la carte Restaurant is sea dining with stylish simplicity.

Panther Piano Bar - Impressive lounges and terraces with stunning sea views provide the perfect setting to relax and enjoy your favourite cocktails, delicious coffees and local herbal teas. When the deep red sun sets into the vast blue of the Cretan Sea, you will witness the most spectacular sunset.

Confetti Pool Lounges - Order a drink or light meal from the poolside Brasserie overlooking the Cretan Riviera. An assortment of delicious Greek and International lunches, snacks, sandwiches, farm fresh salads exclusively with Agreco products served all day long. Special menus for children.

Dine Around - Guests at the Caramel may choose to dine at any of the Grecotel hotels' restaurants including Grecotel Creta Palace, The White Palace or Grecotel Amirandes. (Reservations may apply)

Agreco Farm -  On a 40-hectare estate near Rethymno, the traditional farm showcases centuries-old farming methods. The farm provides a fascinating insight into the organic production of the island’s simple and healthy food – a must for any visitor to Crete.

No trip to Agreco would be complete without a visit to the farm’s Taverna, where you can feast on a sumptuous six-course menu of Cretan dishes, based on the farm’s organic produce.

Your Time

Beach - The hotel is situated directly on 300 metres of sandy beach. Curl up under a cabana by the sea, watch the most amazing sunset in Crete and relax. Free beach facilities include: beach towels, showers & changing cabins, umbrellas & sun beds.

Pools - Long leisurely strolls in the gentle surf and lazy days splashing around the pool's shimmering turquoise waters and a dip in the sensuous Jacuzzi will refresh and rejuvenate you. Free pool facilities include: sun beds, umbrellas, towels & showers.

Spa - Guests may make use of the Elixir Beauty Spa at neighbouring Grecotel Creta Palace Resort, where a wide range of facilities and treatments are on offer from with face & body therapies to Ayurveda treatments.

Your Journey

Flights: The flights included are with either a scheduled or no-frills airline and are subject to live availability and prices can change. You can choose your preferred departure times during the booking process. Please select your flight options carefully as departure and arrival airports may differ.

Transfers: Private transfers are included (approximately 80km).

Meet & Greet

If you are driving to the airport in the UK, and book our package including flights, you may wish to add our Meet and Greet service. Take the hassle out of airport parking and have an official representative take your car on arrival, and it will be waiting for you on your return. This can be added at the next stage of booking process where available.

Your Contract

If you book a package which includes flights, your contract will be with Voyage Prive. The air holiday package(s) shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10170.

If you book a package which does not include flights, then ATOL protection does not apply. Your contract will be with the provider of the accommodation and not Voyage Prive. Voyage Prive acts only as agent for the accommodation provider.

Please read our booking conditions before confirming your holiday.

Travel Documents

Flight Inclusive Offers
You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible.

The airline is ticketless and therefore, you will not receive any hard copy documents. You will however, receive an email from us detailing your flight information and reference number to enable you to manage your booking online via the airline website.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

If you have booked transfers, Meet & Greet, car hire or airport lounges, you will receive a separate voucher for each of these services. Please note that transfer vouchers are sent directly from the transfer supplier.

Please do make sure that you either add Voyage Prive to your Safe Senders list or check your Junk mail regularly for your travel documents.

We will send all documents out as early as possible (subject to full payment being received) but you should receive all your documentation at least 10 days prior to departure.

If by any chance you have not received all the above by this time, please contact us at

Accommodation Only
You will receive an email confirming your booking within the next 48 hours.

Please check all details on this confirmation are correct. If there are any discrepancies, please notify us as soon as possible.

You will also receive an accommodation voucher for presentation at the hotel reception at point of check-in.

Important Information

For further information on passport & visa requirements click here

Please note that the location shown on our map is to be used as a guide only and the actual location of the property may differ

Although we endeavour to provide up to date information we cannot guarantee that all hotel facilities and services will be available during your stay, especially when travelling out of the main holiday periods

Star rating standards may differ to that of the UK, depending on the country of travel

The Voyage Privé Promise

  • A unique selection of high-end accommodation
  • Exclusive perks and discounts of up to -70%
  • Member services team available 7 days per week
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Carefully selected holiday offers

We choose our partners for their quality and level of service.

- An attractive portfolio, hand-picked by our 60+ global travel experts

- Recognised hotels & brands from the world of tourism

- Continuous improvement of our offers based on customer reviews

Exclusive perks and discounts of up to 70%

Best market rates guaranteed for the duration of the sale.

- An unprecedented negotiating power through the size of our global community

- Exclusive gifts on arrival or special treatments throughout your stay

- A percentage discount calculated on the hotel's 'reference' price

Quality service: informative, reliable & responsive

Our goal: provide an unforgettable travel experience...before, during & after your trip!

- Member services team available 7 days per week

- Inspiring digital content and continuous innovation on our website & mobile apps

- A percentage discount calculated on the hotel's 'reference' price

Discounts on holiday offers:

In order to show a percentage discount, we compare our offer price with a "reference" price (as shown against each offer). This reference price is provided to us by the hotel, tour operator or other partner and corresponds to the prices displayed in the hotel or partner brochure. We include the cost of additional services such as room upgrades, welcome drinks, treatments, etc. as negotiated by our team, when calculating the reference price.


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  1. Voyage Prive
  2. Luxury holidays
  3. Caramel Grecotel Boutique Resort 5*